Noida Uttar Pradesh Customer enablement specialist, academy & lms Jobs – 15 Open Jobs Today

Customer Enablement Specialist, Academy & LMS
Level AI —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- AI
- Editing
Quick apply
Lead Administrator (Tools & Automation)
HCLTech —Noida, Uttar Pradesh
- Analysis skills
- Project management
- Agile
7d
AI Solution Principal I
HCLTech —Noida, Uttar Pradesh
- Microsoft Access
- Azure
- Sales
Lifecycle & Channel Marketing Specialist
Ingersoll Rand —West District, Delhi
- CRM software
- Microsoft Excel
- Marketing
EdTech Operations Manager — Academy of Digital Health Sciences
Digital Health Associates Pvt Ltd —Central District, Delhi
- ₹30,000 - ₹60,000 a month
- Full-time
- English
- In-person
- Communication skills
- Paid time off
Quick apply
6d
HRO (HRAA)-AM
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Oracle
- ERP systems
- English
Quick apply
VP - Head of Corporate Client Servicing
Barclays —Noida, Uttar Pradesh
- Leadership
- Communication skills
- Banking
2d
DevOps Engineer - SQL+Automation
Kyndryl —Greater Noida, Uttar Pradesh
- Full-time
- Azure
- Software troubleshooting
- DevOps
Solutions Consultant
Adobe —Gautam Buddha Nagar District, Uttar Pradesh
- Full-time
- Sales
- AI
6d
Senior Azure API Technical Specialist
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Full-time
- Azure
- DevOps
- Computer networking
6d
Senior Principal Solution Consultant
SimCorp A/S —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- English
- Travel
2d
SAP ISU ABAP with Workflow-Senior
EY —Noida, Uttar Pradesh
- Software troubleshooting
- AWS
- Analysis skills
- Health insurance
Lead Solution Consultant
SimCorp A/S —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- English
- Travel
2d
Data Analyst 5B
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Oracle
- Computer Science
- English
Quick apply
7d
Marketing Specialist
Coredge —Noida, Uttar Pradesh
- Full-time

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Customer Enablement Specialist, Academy & LMS

Level AI
Noida, Uttar Pradesh

Quick apply

Job details

Full-time

Qualifications

Content creation
B2B
LMS
SaaS
AI
Editing
Instructional design

Full job description

About Level AI

Level AI is the conversational intelligence platform purpose-built for the modern enterprise. Our generative and agentic AI products help enterprise customer experience teams automate customer interactions, monitor quality of AI and human agents, coach agents in real time, surface customer insight at scale, and turn every conversation into a competitive advantage. We're backed by Battery Ventures, Adam Street Partners, ENIAC, and other leading investors, and we partner with some of the most recognized brands in retail, fintech, healthcare, and SaaS.

Location

Bangalore or Noida

About the Role

We are looking for a Customer Enablement Specialist, Academy & LMS to own our Customer Academy and serve as the primary LMS administrator for the company.

This role will manage our learning ecosystem through Articulate 360 and Reach 360, create customer-facing learning assets, and help turn product updates, feature releases, help center content, and technical documentation into clear, useful training experiences.

The ideal candidate is organized, fast-moving, strong in instructional design, and comfortable turning imperfect inputs into polished learning content.

What You’ll Do

Own and maintain the Customer Academy.
Serve as the primary LMS admin for the company across Articulate 360 and Reach 360.
Build, update, and publish courses, lessons, learning paths, assessments, and microlearning assets.
Create different types of learning assets, including eLearning courses, quick-start guides, job aids, knowledge checks, onboarding materials, release enablement assets, and short tutorials.
Turn product updates, release notes, help center articles, and technical documentation into customer-ready training.
Partner with Technical Writing, Help Desk, Product, Support, CS, and Implementation to keep content accurate and current.
Apply instructional design best practices to structure learning objectives, course flow, knowledge checks, and learner-friendly content.
Administer Reach 360, including users, groups, enrollments, permissions, course assignments, reporting, and completion tracking.
Support WalkMe administration by helping maintain in-app guidance, walkthroughs, tooltips, and adoption prompts.
Audit and refresh academy content to remove outdated, duplicated, or low-performing materials.
Track learner engagement, course completion, content gaps, and feedback to improve the academy experience.
Move quickly from rough inputs to usable, customer-ready learning assets.

What We’re Looking For

2+ years of experience in customer education, instructional design, LMS administration, customer enablement, training operations, or product enablement.
Hands-on experience with Articulate 360, Articulate Rise, Reach 360, or similar eLearning/LMS platforms.
Strong instructional design skills, including learning objectives, course structure, content chunking, knowledge checks, and microlearning.
Experience creating customer-facing training content for software products.
Ability to simplify technical or complex product information into clear learning content.
Strong writing, editing, and content organization skills.
Experience working cross-functionally with Product, Support, Technical Writing, Help Desk, CS, or Implementation teams.
Ability to work quickly, manage multiple priorities, and keep content moving in a fast-paced SaaS environment.
Strong attention to detail and ownership mindset.

Nice to Have

Direct experience with Reach 360.
Direct experience building courses in Articulate Rise.
Experience with WalkMe or another digital adoption platform.
Experience in B2B SaaS, customer success, implementation, or product education.
Experience supporting product launches, release notes, help center updates, or customer onboarding programs.
Experience using AI tools to accelerate content creation, summarization, or learning asset development.

Ideal Candidate

The ideal candidate is based in Bangalore or Noida and has experience supporting customer education, LMS administration, or product training in a fast-moving software environment.

They can take a rough release note, help center article, product walkthrough, or conversation with a technical writer and quickly turn it into a clear, useful learning asset.

They care about quality, but they are practical, fast, and comfortable building, publishing, learning from feedback, and improving over time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick apply

Refine Your Search

customer enablement specialist, academy & lms jobs in noida uttar pradesh

Customer Enablement Specialist, Academy & LMS

Lead Administrator (Tools & Automation)

AI Solution Principal I

Lifecycle & Channel Marketing Specialist

EdTech Operations Manager — Academy of Digital Health Sciences

HRO (HRAA)-AM

VP - Head of Corporate Client Servicing

DevOps Engineer - SQL+Automation

Solutions Consultant

Senior Azure API Technical Specialist

Senior Principal Solution Consultant

SAP ISU ABAP with Workflow-Senior

Lead Solution Consultant

Data Analyst 5B

Marketing Specialist

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