Noida Uttar Pradesh Manager transitions Jobs – 163 Open Jobs Today

Operations Manager
TELUS Digital —Noida, Uttar Pradesh
- Microsoft Word
- Microsoft Excel
- Customer service
- Health insurance
Manager-Transitions
Cognizant —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Communication skills
Incident Manager
Cloudkeeper —Noida, Uttar Pradesh
- ₹10,00,000 - ₹18,00,000 a year
- Full-time
- Customer service
- AWS
- In-person
- Health insurance
- Paid time off
Quick apply
Service Management Service Manager
Sopra Steria —Noida, Uttar Pradesh
- Full-time
- Master's degree
6d
Benefits Operation Manager
Alight —Noida, Uttar Pradesh
- Bachelor's degree
- Communication skills
- Health insurance
- Paid sick time
Benefits Operations Manager
Alight —Noida, Uttar Pradesh
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Health insurance
- Paid sick time
Senior Manager
EXL Service —Noida, Uttar Pradesh
- Full-time
- PMP
- Master's degree
- Bachelor's degree
Project Manager
HyTechPro —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Center Manager- Facility Management
ZOSPACE —Sainik Farm, Delhi, Delhi
- ₹3,00,000 - ₹5,00,000 a year
- Email
- Hospitality
- Microsoft Excel
- Bachelor's degree
- Food provided
Quick apply
Assistant Manager
EXL Service —Noida, Uttar Pradesh
- Full-time
- Management
- Bachelor's degree
Manager
EXL Service —Noida, Uttar Pradesh
- Full-time
- PMP
- Master's degree
- Bachelor's degree
Lead Employee Relations Partner
UKG (Ultimate Kronos Group) —Noida, Uttar Pradesh
- Master's degree
- Analysis skills
- Bachelor's degree
11d
Business Development Manager- Government Projects
POCT SERVICES —Noida, Uttar Pradesh
- ₹20,00,000 - ₹30,00,000 a year
- Full-time
- Sales
- Business development
- Bachelor's degree
- Health insurance
- Flexible schedule
Quick apply
5d
Senior Engagement Manager (Transition)
Capgemini —Noida, Uttar Pradesh
- Management
- Health insurance
Technical Project Manager / Jira Release Specialist
Newgen Software —Noida, Uttar Pradesh
- DevOps
- Agile
Manager : P&C Insurance
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- English
- Finance
- Master's degree
Quick apply
Project Manager
BirlaSoft —Noida, Uttar Pradesh
- Microsoft Excel
- Microsoft Office
- Analysis skills
12d
Senior Executive-PMO & MI
Sopra Steria —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Microsoft Office
- Master's degree
Quick apply
Client Success Manager (CSM)
Clara Edtech —Noida, Uttar Pradesh
- Email
[Support] : Manager / Sr. Manager - Human Resources
Vinove —Noida, Uttar Pradesh
- Microsoft Excel
- Master's degree
- Bachelor's degree
Quick apply

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Operations Manager

TELUS Digital -
Noida, Uttar Pradesh

Apply Now

Job details

Benefits

Health insurance

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Lean
Microsoft Office
SQL
Six Sigma
Analysis skills
Organizational skills
Kaizen
Communication skills

Full job description

Description

Key Responsibilities:

Manage ongoing transitions, SLAs, processes, and people.
Handle the transition and setup of the Contact Centre.
Create Standard Operating Procedures (SOPs) and track go-live progress.
Get trained and certified to assist Customer Service Representatives (CSRs) with live work.
Complete assigned tasks within the agreed Turnaround Time (TAT) with 100% accuracy
Lead a team to ensure client delivery.
Strive for zero escalations and errors (E&O).
Facilitate career pathing and development of employees for advancement
Manage SLAs, including queue monitoring, work allocation, and driving problem analysis and resolution.
Communicate effectively with clients, conduct reviews, and provide timely responses.
Generate effective and accurate reports of key metrics
Conduct employee engagement activities as directed by the business.
Provide timely updates to internal stakeholders and onshore counterparts.
Drive process improvements and efficiencies.

Must-Have Requirements:

3-7+ years of relevant and overall work experience.
Proven experience (2 years) in customer service management, with a focus on ISP as an Operations Manager.
Excellent communication and analytical skills.
Proficiency in MS Office applications (MS-Excel, MS-Word) and SQL.
Ability to handle difficult client situations and develop strategic solutions.
Ability to multitask and demonstrate self-starter qualities.
Basic knowledge of Quality tools such as Six Sigma, Kaizen, and LEAN is preferred.
Strong analytical, planning, and organizational skills.
This is a Work From Office (WFO) role supporting clients for 15x5 hours.

Perks and Benefits

Medicare Facility(free online consultation with Doc)
Free pick up and drop facility will be provided within 35 Kms range
Medical Insurance
Life Insurance

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Apply Now

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manager transitions jobs in noida uttar pradesh

Operations Manager

Manager-Transitions

Incident Manager

Service Management Service Manager

Benefits Operation Manager

Benefits Operations Manager

Senior Manager

Project Manager

Center Manager- Facility Management

Assistant Manager

Manager

Lead Employee Relations Partner

Business Development Manager- Government Projects

Senior Engagement Manager (Transition)

Technical Project Manager / Jira Release Specialist

Manager : P&C Insurance

Project Manager

Senior Executive-PMO & MI

Client Success Manager (CSM)

[Support] : Manager / Sr. Manager - Human Resources

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