Remote "ibm" Jobs – 33 Open Jobs Today

MFT - Associate Support Analyst
hirezy.ai —Remote
- ₹4,84,106.11 - ₹15,27,893.70 a year
- Full-time
- Remote
- Software troubleshooting
- Windows
- Bachelor's degree
Quick apply
Machine Learning Engineer
MNJ Software —Remote
- Full-time
- Remote
- Azure
- English
- Master's degree
- Work from home
Solaris Administrator
MNJ Software —Remote
- Full-time
- Remote
- Oracle
- English
- Master's degree
- Work from home
Senior AS400 / IBM i Infrastructure & DR Failover Engineer
Kasmoprav —Remote
- ₹2,20,000 - ₹2,40,000 a month
- Remote
- Communication skills
- Banking
Quick apply
4d
Hiring For IBM WebSphere MQ & Message Broker Admin
MNJ Software —Remote
- Full-time
- Remote
- English
- Master's degree
- Administrative experience
- Work from home
SQL Developer
Citta Solutions —Remote
- Full-time
- Remote
- Master's degree
- SQL
- Bachelor's degree
Machine Learning Engineer / Data Scientist
Fusemachines —Remote
- Full-time
- Remote
- Azure
- Windows
- SQL
ETL Test Engineer
Appzlogic Mobility Solutions Pvt Ltd —Remote
- Full-time
- Remote
- Azure
- Oracle
- Computer Science
- Health insurance
- Cell phone reimbursement
Quick apply
4d
Product Support Analyst (Finance)
Infor —Remote
- Full-time
- Remote
- Software troubleshooting
- ERP systems
- English
Senior Frontend Developer@ PEOPLE10 (Remote)
People10 Technosoft —Remote
- Full-time
- Remote
- Computer Science
- Java
- Master's degree
Kafka Architecture (Admin & Development) With Python
MNJ Software —Remote
- Full-time
- Remote
- B.Sc
- English
- Master's degree
- Work from home
Senior IAM Engineer: IBM Verify
Airitos —Remote
- Remote
- Scripting
- APIs
- Linux
Applied AI Engineer (Automation)
Fusemachines —Remote
- Full-time
- Remote
- Azure
- Master's degree
- Databases
Customer Success Manager
Megaport —Remote
- Full-time
- Remote
- Azure
- Oracle
- AWS
8d
Snowflake Data Engineer
CloudAims Infotech —Remote
- Remote
- Azure
- Oracle
- DevOps
Android Developer
DronaHQ —Remote
- Remote
- Oracle
- Computer Science
- Java
- Work from home
RPG AS/400 Developer 8+yrs
Jinendra infotech pvt ltd. —Remote
- ₹12,00,000 - ₹13,00,000 a year
- Full-time
- Remote
- Software troubleshooting
- Inventory management
- ERP systems
Quick apply
1d
Devops Engineer(3+Years)
Codvo.ai —Remote
- Rotational shift
- Remote
- DevOps
- AWS
- Scripting
IBM Sterling OMS Solution Architect
Comspark International —Remote
- From ₹25,00,000 a year
- Full-time
- Remote
- Oracle
- DevOps
- Java
Quick apply
Webmethods Platform Developer & Administrator
TD Synnex —Remote
- Full-time
- Remote
- Azure
- DevOps
- Windows
11d

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MFT - Associate Support Analyst

hirezy.ai
Remote

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Job details

Full-time
₹4,84,106.11 - ₹15,27,893.70 a year

Qualifications

FTP
TCP
Operating systems
Software troubleshooting
Software deployment
Windows
Technical support
Firewall
Bachelor's degree
Virtualization
Remote access software
Computer networking
DNS
Customer support
Linux
TCP/IP
Communication skills

Full job description

Roles and Responsibility

As an Associate Support Analyst, you will assist customers in troubleshooting technical challenges while continuously expanding your knowledge of our products, customer deployments, and various configurations.

We are looking for self-starters who enjoy problem-solving, exploring new technologies, and collaborating with a team to deliver exceptional customer support. This role offers a growth pathway into advanced support engineering and other technical roles within Fortra.

What You'll Do

Learn and Explore – Develop a strong understanding of Fortra’s secure file transfer products, including their configurations and customer deployment models. Actively seek opportunities to expand your technical knowledge.
Provide First-Line Support – Triage incoming support cases to assess urgency, troubleshoot effectively, and escalate when necessary.
Communicate Clearly – Engage with customers via email, phone, and case management platforms to provide timely, professional responses and solutions.
Investigate and Troubleshoot – Collect and analyze system data, identify potential causes, and resolve issues related to Fortra products, connectivity, and configurations.
Collaborate with Peers – Work closely with other support analysts and engineers to share knowledge, resolve complex issues, and improve troubleshooting processes.
Represent Fortra Professionally – Act as the face of the company by setting clear expectations, delivering quality service, and maintaining strong customer relationships.
Enhance Technical Expertise – Continuously develop your understanding of operating systems, networking, and software applications to improve problem-solving efficiency.

Qualifications

Strong desire to learn and grow in a technical support role.
Bachelor's degree in a technical field (preferred), or equivalent work experience.
Basic knowledge of Windows, Linux, macOS, (IBM i systems is advantageous), including experience in remote desktop, cloud, and virtualized environments.
Foundational understanding of TCP, File Transfer Protocols, and DNS, with troubleshooting knowledge in routing, firewalls, port management, and connectivity.
Strong problem-solving skills with a systematic approach to analyzing technical issues.
Excellent verbal and written communication skills, to guide customers through troubleshooting steps.
Ability to take initiative and work independently while also contributing within a team environment.
Previous experience in software support is a plus but not required—we prioritize curiosity and a willingness to learn!

Desirable Skills

Experience troubleshooting connectivity and networking issues related to TCP/IP, DNS, and FTP.
Familiarity with case management tools and customer support ticketing systems.
Exposure to cloud environments and virtualization platforms.
Knowledge of security principles related to software and network troubleshooting.
Prior experience in customer-facing technical roles.

Pay: ₹484,106.11 - ₹1,527,893.70 per year

Application Question(s):

Are you comfortable with a contractual position of 6months to 1year

Experience:

MFT: 3 years (Required)
Total: 3 years (Required)

Work Location: Remote

Quick apply

Refine Your Search

"ibm" jobs in remote

MFT - Associate Support Analyst

Machine Learning Engineer

Solaris Administrator

Senior AS400 / IBM i Infrastructure & DR Failover Engineer

Hiring For IBM WebSphere MQ & Message Broker Admin

SQL Developer

Machine Learning Engineer / Data Scientist

ETL Test Engineer

Product Support Analyst (Finance)

Senior Frontend Developer@ PEOPLE10 (Remote)

Kafka Architecture (Admin & Development) With Python

Senior IAM Engineer: IBM Verify

Applied AI Engineer (Automation)

Customer Success Manager

Snowflake Data Engineer

Android Developer

RPG AS/400 Developer 8+yrs

Devops Engineer(3+Years)

IBM Sterling OMS Solution Architect

Webmethods Platform Developer & Administrator

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