Tamil Nadu Director of employee experience Jobs – 145 Open Jobs Today

Director - Customer Success
Neurealm —Chennai, Tamil Nadu
- ₹30,00,000 - ₹35,00,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- EMR systems
15h
Director of Operations
AccorHotel —Chennai, Tamil Nadu
- Full-time
Quick apply
Senior Manager / Associate Director – Human Resources
Bhumi —Chennai, Tamil Nadu
- ₹11,00,000 - ₹16,00,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Continuous improvement
Senior Director - GBS Innovation and Operations Improvement
Adidas —Chennai, Tamil Nadu
- Full-time
- English
- Master's degree
- Analysis skills
13d
Associate Vice President | Human Capital -Organizational Transformation | Change Management
Deloitte —Coimbatore, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Deputy Director – Corporate Communications
AccessHealthcare —Chennai, Tamil Nadu
- Management
- English
- Master's degree
Asst. Manager/Manager/AVP/Associate Director/Director
Cushman & Wakefield —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Analysis skills
- Project management
Quick apply
14d
Director of Operations
Marriott International, Inc —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
- Front desk
- Business Administration
Senior HR Manager
Chitra Technomec Private Limited —Coimbatore, Tamil Nadu
- ₹40,000 - ₹50,000 a month
- Full-time
- Management
- English
- Master's degree
Quick apply
14h
Director, Customer Success
Appian Corporation —Chennai, Tamil Nadu
- Management
- Master's degree
- Bachelor's degree
- Health insurance
Quick apply
2d
Director Product Management
Athenahealth —Chennai, Tamil Nadu
- Full-time
- Computer science
- Bachelor's degree
- Product management
- Health insurance
Associate Director
R1 RCM, Inc. —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
Engagement Director - Risk and Compliance
Capgemini —Chennai, Tamil Nadu
- AI
- Communication skills
Executive Assistant to Managing Director
Ardor Biomed (I) pvt ltd —Pollachi, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Office
- Master's degree
- Administrative experience
Quick apply
Program Management Lead - C13 - Chennai
Citi —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Master's degree
Associate Director, People Capability
Standard Chartered —Chennai, Tamil Nadu
- English
- Project management
- Bachelor's degree
- Health insurance
- Paid sick time
Associate Vice President
Standard Chartered —Chennai, Tamil Nadu
- Microsoft Excel
- Finance
- Master's degree
- Health insurance
- Paid sick time
6d
Program Management for Supply Chain Organization
Citi —Chennai, Tamil Nadu
- Full-time
- Management
- Master's degree
- Project management
Director, Relationship Manager
Standard Chartered —Thanjavur, Tamil Nadu
- English
- Finance
- Master's degree
- Health insurance
- Paid sick time
Factory Welfare Officer
Nithya Amirtham Indian Food PVT LTD —Chennai, Tamil Nadu
- ₹35,000 - ₹45,000 a month
- Full-time
- MSW
- English
- Microsoft Office
- Health insurance
- Cell phone reimbursement
Quick apply
12h

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Director - Customer Success

Neurealm
Chennai, Tamil Nadu

Apply Now

Job details

Full-time
₹30,00,000 - ₹35,00,000 a year
15 hours ago

Qualifications

EHR systems
IT service management
Information security
Master's degree
Bachelor's degree
ITIL
EMR systems
ServiceNow
Business Administration
Cybersecurity
MBA
Leadership
Communication skills

Full job description

Delivery Partner / Delivery Manager IT

Role Overview

We are seeking a seasoned Director of IT to lead end-to-end IT service delivery for a

large healthcare account, managing a team of approximately 140 resources across

onsite and offshore locations. This role will be responsible for driving operational

excellence, service quality, stakeholder engagement, and continuous

improvement across a multi-disciplinary IT landscape.

The position requires strong leadership across Service Desk, Onsite Support,

Network, Server, Storage, Business Applications, and Clinical Applications,

ensuring high availability, compliance, and alignment with healthcare industry

standards.

Key Responsibilities

1. Service Delivery & Operations

 Lead and oversee 24x7 IT operations ensuring adherence to SLAs, OLAs, and

KPIs

 Drive service excellence across Service Desk, EUC, Infrastructure, and

Application teams

 Ensure high availability and performance of critical healthcare systems

2. Team Leadership & Management

 Manage and mentor a distributed team of ~140 resources (onsite + offshore)

 Build a high-performance culture focused on accountability, collaboration, and

continuous improvement

 Drive workforce planning, performance management, and skill development

initiatives

3. Stakeholder & Client Management

 Act as the primary point of contact for client leadership and business

stakeholders

 Provide regular executive updates, service reviews, and strategic

recommendations

 Build strong relationships to ensure customer satisfaction and retention

4. Infrastructure & Application Oversight

 Oversee Network, Server, Storage, and Cloud environments ensuring resilience

and scalability

 Govern Business and Clinical Applications ensuring uptime and compliance

 Ensure seamless integration across infrastructure and application layers

5. Incident, Problem & Change Management

 Lead Major Incident (P1) management and ensure rapid resolution

 Drive Problem Management to identify root causes and prevent recurrence

 Govern Change Management to minimize business risk

6. Compliance & Security

 Ensure adherence to healthcare regulations (e.g., HIPAA) and organizational

security policies

 Collaborate with InfoSec teams to maintain compliance and risk mitigation

7. Continuous Improvement & Transformation

 Drive automation, self-service, and operational efficiency initiatives

 Identify cost optimization opportunities and improve service delivery models

 Lead digital transformation initiatives across IT services

8. Vendor & Financial Management

 Manage vendor relationships and ensure SLA compliance

 Oversee budgeting, cost control, and financial governance

 Identify opportunities for cost savings and value creation

Required Qualifications

 Bachelor’s degree or MBA preferred

 15+ years of experience in IT service delivery with at least 5+ years in leadership

roles

 Proven experience managing large-scale healthcare or enterprise accounts

 Strong knowledge of ITIL processes and service management frameworks

Technical Expertise

 Infrastructure: Network, Servers, Storage, Cloud

 End-User Computing & Service Desk operations

 Business & Clinical Applications (EHR/EMR experience preferred)

 Cybersecurity, compliance, and risk management

 ITSM tools (ServiceNow or similar)

Key Competencies

 Leadership & Team Management

 Stakeholder & Client Engagement

 Strategic Thinking & Decision Making

 Operational Excellence

 Problem Solving & Crisis Management

 Communication & Influencing Skills

Job Snapshot

Updated Date

04-06-2026

Job ID

Job_304229

Practice

Run Ops and Support

Location

Chennai, Tamil Nadu, India

Experience

15 - 20 Years

Employee Type

Full Time Employee

Salary Range

INR 3000000 - 3500000 (Annual)

Apply Now

Refine Your Search

director of employee experience jobs in tamil nadu

Director - Customer Success

Director of Operations

Senior Manager / Associate Director – Human Resources

Senior Director - GBS Innovation and Operations Improvement

Associate Vice President | Human Capital -Organizational Transformation | Change Management

Deputy Director – Corporate Communications

Asst. Manager/Manager/AVP/Associate Director/Director

Director of Operations

Senior HR Manager

Director, Customer Success

Director Product Management

Associate Director

Engagement Director - Risk and Compliance

Executive Assistant to Managing Director

Program Management Lead - C13 - Chennai

Associate Director, People Capability

Associate Vice President

Program Management for Supply Chain Organization

Director, Relationship Manager

Factory Welfare Officer

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