Uttar Pradesh Api & product support executive Jobs – 23 Open Jobs Today

API & Product Support Executive
TechRyde Inc —Noida, Uttar Pradesh
- ₹3,00,000 - ₹6,00,000 a year
- Full-time
- Software troubleshooting
- Databases
- SQL
Quick apply
API & Product Support Executive
Techryde Private Limited —Noida, Uttar Pradesh
- ₹3,00,000 - ₹6,00,000 a year
- Full-time
- Software troubleshooting
- Databases
- SQL
Quick apply
QA Manager (C2) - QA
EXL Service —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- DevOps
10d
Tech Lead - Testing & Quality Assurance S 4C
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Computer Science
- Salesforce
- English
Quick apply
2d
HR Executive
Cedcoss —Lucknow, Uttar Pradesh
- Full-time
- Microsoft Excel
- English
- Master's degree
Senior Business Project Manager
SBS —Noida, Uttar Pradesh
- Project management
- APIs
- Communication skills
- Health insurance
- Paid time off
Performance Tester
WebSenor —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
Quick apply
Credit Executive
Censeo Capital Private Limited —Noida, Uttar Pradesh
- ₹20,000 - ₹35,000 a month
- Full-time
- Analysis skills
- APIs
- In-person
Quick apply
Senior Software Engineer - UI
Ontic Technologies —Noida, Uttar Pradesh
- Full-time
- Remote
- JavaScript
- APIs
- Communication skills
- Health insurance
dev lead
Persistent —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
- Flexible schedule
11d
Business Development Executive (BDE)
Qsura India Pvt Ltd. —Noida, Uttar Pradesh
- ₹15,000 - ₹50,000 a month
- Full-time
- Marketing
- Business development
- Presentation skills
Quick apply
11d
Sr. Digital Marketing Executive
Xeloria Business Services Pvt. Ltd —Noida, Uttar Pradesh
- ₹30,000 - ₹45,000 a month
- Full-time
- English
- APIs
- In-person
Quick apply
Patch/Deployment Management
NTT Ltd —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- Windows
Product Manager - Merchant Experience and Job Developer Platform
Total Processing Ltd —Al, Uttar Pradesh
- Full-time
- Product management
- APIs
- AI
Quick apply
Business Development Executive
Cedcoss —Lucknow, Uttar Pradesh
- Full-time
- Sales
- Marketing
- Business development
Senior Business Analyst
360 DC Group —Noida, Uttar Pradesh
- Salesforce
- Presentation skills
- APIs
Quick apply
Developer - Cloud Technologies P 4A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
Quick apply
2d
Sales & Marketing Executive
Qsura India Pvt Ltd. —Noida, Uttar Pradesh
- ₹15,000 - ₹50,000 a month
- Full-time
- Sales
- Marketing
- Business development
Quick apply
11d
Head of Anaplan Product Delivery
British Council —Noida, Uttar Pradesh
- ERP systems
- English
- Analysis skills
6d
Enterprise Architect
Adobe —Noida, Uttar Pradesh
- Full-time
- Azure
- Salesforce
- AWS

I want to receive the latest job alerts for api & product support executive in uttar pradesh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

api & product support executive jobs near uttar pradesh

Technical Support jobs in Noida, Uttar Pradesh

Senior Digital Marketing Executive jobs in Noida, Uttar Pradesh

Senior Software Engineer jobs in Noida, Uttar Pradesh

Business Development Executive jobs in Lucknow, Uttar Pradesh

Business Project Manager jobs in Noida, Uttar Pradesh

Marketing Executive jobs in Noida, Uttar Pradesh

Senior Business Analyst jobs in Noida, Uttar Pradesh

Enterprise Architect jobs in Noida, Uttar Pradesh

Work From Home Customer Support jobs in Rajasthan

Blinkit , Customer Support Work From Home jobs in Bhubaneswar, Orissa

Technical Support jobs in Tirupati, Andhra Pradesh

Technical Support jobs in Pimpri, Pune, Maharashtra

Technical Support jobs in Nangloi Jat, Delhi, Delhi

Digital Marketing jobs in Meerut, Uttar Pradesh

Senior Manager Hr jobs in Chennai, Tamil Nadu

Senior Digital Marketing Executive jobs in Gurugram, Haryana

Senior Quality Engineer jobs in Pune, Maharashtra

Suman Tv Seo Analyst, Digital Marketing,smo jobs in Hyderabad, Telangana

Senior Digital Marketing Executive jobs in Coimbatore, Tamil Nadu

Freelance Performance Marketing jobs in Delhi, Delhi

API & Product Support Executive

TechRyde Inc
Noida, Uttar Pradesh

Quick apply

Job details

Permanent | Full-time
₹3,00,000 - ₹6,00,000 a year

Benefits

Provident Fund

Qualifications

Jira
Authentication
Software troubleshooting
XML
Technical support
Databases
SQL
Analysis skills
Zendesk
REST
APIs
JSON
SaaS
Log analysis
Communication skills
Debugging

Full job description

Job description

Job Title: API & Product Support Executive
Location: Sector-62, Noida (Work From Office)
Company: TechRyde Private Limited
Experience: 13 years (or more)
Employment Type: Full-Time
Shift: Rotational Shift
Work Mode: 5 Days In Office

About TechRyde

TechRyde Private Limited is a technology solutions provider delivering digital transformation solutions in the hospitality and retail space. We build software products and integrations that help businesses improve operational efficiency and customer experience.

Who We Are Looking For

We are specifically looking for candidates whose primary professional experience is in API/Product/Application/Technical Support to clients.

Candidates should have hands-on experience troubleshooting APIs and software products and supporting customers/clients.

This role is NOT intended for:

Software Developers / Software Engineers whose primary experience is coding
QA/Test Engineers whose primary experience is manual or automation testing
Automation Test Engineers
Hardware Support Engineers
Desktop Support / IT Helpdesk Engineers
Network Support Engineers
System/Infrastructure Support Engineers without API/product support experience

Candidates without hands-on API troubleshooting experience using Postman, or similar tools may not be considered.

Job Summary

We are looking for an API & Product Support Executiven with hands-on experience in API troubleshooting, Postman/Swagger, application/product support, and customer-facing technical support.

The ideal candidate should have experience supporting software products or SaaS applications, troubleshooting REST APIs and integrations, analyzing technical issues, and working with customers to resolve product and integration-related problems.

This is a technical product/API support role, where the primary responsibility is to troubleshoot and resolve customer issues rather than develop software or perform manual/automation QA testing.

Key Responsibilities

Provide technical support to clients for software products, APIs, and integrations through email, chat, calls, and support/ticketing systems.
Troubleshoot REST API and integration issues using Postman, Swagger, or similar API tools.
Analyze API requests and responses, HTTP status codes, headers, payloads, authentication errors, and integration failures.
Investigate and resolve product/application issues reported by customers.
Reproduce customer-reported technical issues and identify the root cause.
Assist customers with API integration, configuration, authentication, and product functionality.
Work closely with Engineering, Product, and QA teams for issues requiring technical escalation.
Clearly communicate technical issues, troubleshooting steps, and resolutions to customers.
Maintain ownership of customer issues until resolution or appropriate escalation.
Document recurring issues, troubleshooting steps, resolutions, and FAQs in the knowledge base.
Monitor and prioritize support tickets to ensure timely resolution and customer satisfaction.

Required Skills & Qualifications

1–3 years or more of hands-on experience in API Support, Product Support, Application Support, Technical Support, or Integration Support.
Strong practical understanding of REST APIs and API integrations.
Hands-on experience using Postman, Swagger, or similar API testing/troubleshooting tools.
Ability to troubleshoot API issues by analyzing:
HTTP methods (GET, POST, PUT, DELETE)
HTTP status codes
Request/response payloads
Headers and parameters
Authentication issues
JSON/XML responses
Experience troubleshooting software applications, SaaS products, or API-based integrations.
Strong problem-solving and root-cause analysis skills.
Good understanding of software/application troubleshooting and debugging.
Excellent written and verbal communication skills.
Ability to interact directly with customers and explain technical issues in a simple and professional manner.
Ability to work independently and coordinate with Engineering/Product teams when required.

Preferred Skills

Experience with OAuth, API Keys, Bearer Token, Basic Authentication, or other API authentication methods.
Familiarity with application logs and basic log analysis.
Experience with SaaS/cloud-based products.
Familiarity with ticketing/support tools such as Jira, Zendesk, Freshdesk, Zoho Desk, etc.
Basic understanding of databases/SQL is an added advantage.
Experience supporting third-party integrations is an advantage.

Why Join TechRyde?

Work with modern software products and API integrations serving global clients.
Exposure to SaaS, APIs, integrations, and customer-facing technical problem solving.
Collaborative environment with Engineering, Product, and QA teams.
Opportunities for technical and professional growth.
Work with diverse projects in the hospitality and retail technology space.

How to Apply

Send your updated resume with the subject line:

“Application – API & Product Support Executive”

Email: [email protected]

Pay: ₹300,000.00 - ₹600,000.00 per year

Benefits:

Provident Fund

Ability to commute/relocate:

Noida, Uttar Pradesh (Noida): Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

How many year of experience do you have with APIs and Postman?
How many years of experience do you have with Technical Support?
What is your Current/Last drawn CTC?
What is the duration of your Notice Period?

Location:

Noida, Uttar Pradesh (Noida) (Required)

Work Location: In person

Quick apply

Refine Your Search

api & product support executive jobs in uttar pradesh

API & Product Support Executive

API & Product Support Executive

QA Manager (C2) - QA

Tech Lead - Testing & Quality Assurance S 4C

HR Executive

Senior Business Project Manager

Performance Tester

Credit Executive

Senior Software Engineer - UI

dev lead

Business Development Executive (BDE)

Sr. Digital Marketing Executive

Patch/Deployment Management

Product Manager - Merchant Experience and Job Developer Platform

Business Development Executive

Senior Business Analyst

Developer - Cloud Technologies P 4A

Sales & Marketing Executive

Head of Anaplan Product Delivery

Enterprise Architect

I want to receive the latest job alerts for api & product support executive in uttar pradesh

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected