Uttar Pradesh Helpdesk executive Jobs – 14 Open Jobs Today

ERP Implementation Executive
GLOBAL INFOCLOUD —Lucknow, Uttar Pradesh
- ₹25,000 - ₹45,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid time off
- Cell phone reimbursement
Quick apply
7d
Telecaller and HelpDesk Executive
Brisk Olive —Noida, Uttar Pradesh
- Full-time
- Sales
- Salesforce
- Microsoft Office
Quick apply
IT Executive / IT Support Professional
Adroitec Information Systems Pvt. Ltd —Noida, Uttar Pradesh
- From ₹18,000 a month
- Full-time
- Azure
- Computer Science
- Software troubleshooting
- Health insurance
Quick apply
10d
4400087-Senior Executive
EXL Service —Noida, Uttar Pradesh
- Full-time
- Accounting
Helpdesk Executive
Quaere e-Technologies Pvt. Ltd. —Lucknow, Uttar Pradesh
- ₹5,000 - ₹15,000 a month
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
3848629-Senior Executive
EXL Service —Noida, Uttar Pradesh
- Full-time
- Oracle
- Quality control
Executives
EXL Service —Noida, Uttar Pradesh
- Full-time
- Oracle
- Master's degree
- Analysis skills
International Voice Process Executive- Night Shift
Oscorm Digital PVT LTD —Noida, Uttar Pradesh
- ₹18,000 - ₹25,000 a month
- Full-time
- CRM software
- Sales
- English
Quick apply
Lead Admin Operations Executive
MAQ Software —Noida, Uttar Pradesh
- Full-time
- Software troubleshooting
- Master's degree
- Administrative experience
Quick apply
9d
IT System Manager - US & India Operations
Lytegen —Noida, Uttar Pradesh
- ₹14,00,000 - ₹21,00,000 a year
- Full-time
- Azure
- Software troubleshooting
- English
Quick apply
Customer Support Executive (E-commerce & Marketplaces)
WeTech Outsourcing —Allahabad, Uttar Pradesh
- ₹20,000 - ₹25,000 a month
- Full-time
- In-person
- Communication skills
Quick apply

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Telecaller and HelpDesk Executive
Brisk Olive —Noida, Uttar Pradesh
(f) Prior experience in telecalling, customer support, or help desk roles will be an added advantage. The ideal candidate should possess excellent communication…
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ERP Implementation Executive

GLOBAL INFOCLOUD
Lucknow, Uttar Pradesh

Quick apply

Job details

Full-time
₹25,000 - ₹45,000 a month
7 days ago

Benefits

Paid time off
Cell phone reimbursement
Flexible schedule
Paid sick time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Inventory control
Inventory management
Software deployment
ERP systems
Business analysis
Analysis skills
Project management
Presentation skills
Bachelor's degree
Accounting
Software development
Business Administration
Computer Applications
GST
Communication skills
Time management
Information Technology

Full job description

Job Summary

We are seeking a dynamic and customer-focused ERP Implementation Executive to support the implementation, training, and post-deployment adoption of our ERP software across client locations. The role requires frequent travel to client sites across India for software deployment, user training, requirement gathering, and support. The candidate will act as a bridge between clients and the development team, ensuring smooth implementation and successful utilization of the ERP system.

Key Responsibilities

ERP Implementation & User Training

· Participate in ERP software implementation projects at client locations.

· Conduct user training sessions and workshops on ERP modules and business processes.

· Assist clients in adopting the software and resolving operational challenges.

· Provide on-site and remote support during implementation and stabilization phases.

· Ensure successful software rollout and user acceptance.

Requirement Gathering & Functional Support

· Understand client business processes and operational requirements.

· Gather, document, and analyze enhancement requests and change requirements.

· Identify software issues and coordinate with the development team for resolution.

· Perform functional testing and validation before delivering fixes or new features to clients.

· Monitor implementation progress and ensure project milestones are achieved.

Client Communication & Coordination

· Maintain regular communication with clients regarding project status, pending issues, and enhancement requests.

· Serve as the primary liaison between clients and internal technical teams.

· Escalate critical issues and ensure timely resolution.

· Build strong client relationships and ensure customer satisfaction.

Documentation & Reporting

· Prepare implementation documents, user manuals, training guides, and process documentation.

· Update CRM and project management systems with project progress, meeting notes, issue logs, and client communications.

· Generate implementation and support reports for management review.

· Maintain accurate records of client requirements, configurations, and support activities.

Required Skills & Qualifications

· Bachelor's degree in Commerce, Business Administration, Computer Applications, Information Technology, Engineering, or a related field.

· 1–2 years of experience in ERP implementation, software support, business analysis, or a related role.

· Good understanding of business processes and ERP modules, including:

o Sales

o Purchase

o Inventory Management

o Accounting & Finance

o HR & Payroll

o Production

· Strong verbal and written communication skills.

· Ability to train users and explain software functionality effectively.

· Good documentation and reporting skills.

· Basic understanding of software development processes and issue tracking.

· Proficiency in MS Excel, Word, and PowerPoint.

Preferred Skills

· Experience in ERP implementation or software deployment projects.

· Knowledge of GST, accounting concepts, inventory management, and procurement processes.

· Familiarity with CRM, Helpdesk, or Ticketing Systems.

· Experience interacting with clients and managing stakeholder expectations.

Travel Requirements

· Must be willing to travel extensively across India for client visits, software implementation, training, and support activities.

· Candidates should be comfortable with frequent travel and short- or long-duration stays at client locations as per project requirements.

· Ability to work from client premises during implementation phases when required.

Key Competencies

· Customer-centric approach

· Problem-solving and analytical skills

· Strong interpersonal and presentation skills

· Ability to work independently and in a team

· Time management and multitasking abilities

· Adaptability to different business environments

Immediate Joiner**

Pay: ₹25,000.00 - ₹45,000.00 per month

Benefits:

Cell phone reimbursement
Flexible schedule
Paid sick time
Paid time off

Ability to commute/relocate:

Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

Bachelor's (Required)

Location:

Lucknow, Uttar Pradesh (Required)

Work Location: In person

Quick apply

Refine Your Search

helpdesk executive jobs in uttar pradesh

ERP Implementation Executive

Telecaller and HelpDesk Executive

IT Executive / IT Support Professional

4400087-Senior Executive

Helpdesk Executive

3848629-Senior Executive

Executives

International Voice Process Executive- Night Shift

Lead Admin Operations Executive

IT System Manager - US & India Operations

Customer Support Executive (E-commerce & Marketplaces)

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