uttarakhand mgr front office i Jobs – 23 Open Jobs Today

Mgr-Front Office I
Marriott International, Inc —Tehri, Uttarakhand
- Full-time
- No experience needed
- 12th Pass
- Front desk
Front Office Manager
Amritara Hotels & Resorts Pvt. Ltd —Badarinath, Uttarakhand
- ₹24,000 - ₹27,000 a month
- Full-time
- Customer service
- Microsoft Office
- Supervising experience
- Food provided
Quick apply
3d
Front Office Manager
IHCL —Haridwar, Uttarakhand
Front Office Manager
Flying Sparrow Hotel And Resorts —Ramnagar, Uttarakhand
- ₹12,000 - ₹20,000 a month
- Full-time
- Front desk
- Computer skills
- In-person
- Food provided
Quick apply
Supervisor-Front Office
Marriott International, Inc —Mussoorie, Uttarakhand
- Full-time
- 12th Pass
- Supervising experience
- POS
1d
Front of House Manager
Hotel Elevate Nirvana —Rishikesh, Uttarakhand
- ₹20,000 - ₹25,000 an hour
- Weekend availability
- Customer service
- Supervising experience
- Bachelor's degree
- Food provided
Quick apply
8d
Hotel Manager
Lovely Hospitality —Rishikesh, Uttarakhand
- ₹15,000 - ₹19,999 a month
- Management
- Bachelor's degree
- Business Administration
- Food provided
Quick apply
2d
Front Office Manager
Novello Globe Hotels —Mussoorie, Uttarakhand
- ₹12,000 - ₹20,000 a month
- Full-time
- Microsoft Office
- Administrative experience
- In-person
Quick apply
Rooms Division Manager
Marriott International, Inc —Mussoorie, Uttarakhand
- Full-time
- Customer service
- Bachelor's degree
- Front desk
Hotel manager
Novello Globe Hotels —Mussoorie, Uttarakhand
- ₹20,000 - ₹25,000 a month
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Food provided
Quick apply
Reservation Executive
Raga on the ganges —Rishikesh, Dehradun, Uttarakhand
- ₹15,000 - ₹20,000 a month
- Full-time
- Hospitality
- Customer service
- English
- Food provided
Quick apply
7d
Guest Experience Manager
IHCL —Uttarakhand
- Hospitality
- English
- Master's degree
Duty Manager
IHCL —Haridwar, Uttarakhand
- Hospitality
- English
Regional Training Manager
VRIDHI HOSPITALITY MANAGEMENT CONSULTANTS —Dehradun, Uttarakhand
- ₹20,000 - ₹25,000 a month
- Full-time
- Hospitality
- Up to 50% travel
- Public speaking
- Cell phone reimbursement
- Flexible schedule
Quick apply
8d
Corporate Sales Manager – Hospitality Industry
The Solitaire Hotel —Dehradun, Uttarakhand
- ₹40,000 - ₹45,000 a month
- Full-time
- Microsoft Office
- Bachelor's degree
- Travel
Quick apply
Room Service Server
Hotel Elevate Nirvana —Rishikesh, Uttarakhand
- ₹8,967.19 - ₹17,140.28 a month
- Weekend availability
- Customer service
- 12th Pass
- In-person
- Food provided
Quick apply
8d
Sales Manager
Espire Hospitality Limited —Dehradun, Uttarakhand
- ₹40,000 - ₹45,000 a month
- Full-time
- Hospitality
- Sales
- English
- Food provided
Quick apply
Assistant Front Desk Manager
Marriott International, Inc —Dehradun, Uttarakhand
- Full-time
- Hospitality
- No experience needed
- Administrative experience
Commis Chef
Shalom Backpackers Hostel Pvt Ltd —Rishikesh, Uttarakhand
- ₹15,000 - ₹20,000 a month
- Weekend availability
- Cooking
- In-person
- Diploma
- Food provided
Quick apply
Receptionist
Saffron Leaf Cakery —Dehradun, Uttarakhand
- ₹12,000 - ₹15,000 a month
- Full-time
- In-person
Quick apply

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Mgr-Front Office I

Marriott International, Inc -
Tehri, Uttarakhand

Apply Now

Job details

Full-time

Qualifications

Guest relations
No experience needed
12th Pass
Front desk
Guest services
Communication skills

Full job description

Additional Information
Job Number26055446
Job CategoryRooms & Guest Services Operations
LocationKhasra No 605 Narendra Nagar, Tehri Garhwal, Uttarakhand, India, 249175
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and building mutual trust, respect, and cooperation among team members.

Serving as a role model to demonstrate appropriate behaviors.

Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Responds to and handles guest problems and complaints.

Sets a positive example for guest relations.

Empowers employees to provide excellent customer service.

Observes service behaviors of employees and provides feedback to individuals.

Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

Ensures employees understand customer service expectations and parameters.

Interacts with guests to obtain feedback on product quality and service levels.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Supervises same day selling procedures to maximize room revenue and control property occupancy.

Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

Participates in employee progressive discipline procedures.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Performs all duties at the Front Desk as necessary.

Runs Front Desk shifts whenever necessary.

Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

Apply Now

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mgr front office i jobs in uttarakhand

Mgr-Front Office I

Front Office Manager

Front Office Manager

Front Office Manager

Supervisor-Front Office

Front of House Manager

Hotel Manager

Front Office Manager

Rooms Division Manager

Hotel manager

Reservation Executive

Guest Experience Manager

Duty Manager

Regional Training Manager

Corporate Sales Manager – Hospitality Industry

Room Service Server

Sales Manager

Assistant Front Desk Manager

Commis Chef

Receptionist

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