Vadodara Gujarat Customer care manager Jobs – 14 Open Jobs Today

Store Manager
Avasara Consulting —Vadodara, Gujarat
- Up to ₹5,00,000 a year
- Full-time
- Customer service
- Bachelor's degree
- POS
Quick apply
Domestic Sales Manager (Punjab, Rajasthan & Himachal Pradesh Region)
Ortho Max Manufacturing Company —Vadodara, Gujarat
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Regional System Manager - RSM
Yokogawa —Vadodara, Gujarat
- Full-time
- Sales
- Communication skills
- Negotiation
Deputy Manager - Sales
Ingersoll Rand —Vadodara, Gujarat
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Regional Product Manager - RPM
Yokogawa —Vadodara, Gujarat
- Full-time
- Sales
- Communication skills
- Negotiation
Senior Manager - Cluster Support (API)
Sun Pharmaceutical Industries Ltd —Tandalja, Vadodara, Gujarat
- Bachelor's degree
- Quality control
- APIs
Domestic Sales Manager (West Bengal Region)
Ortho Max Manufacturing Company —Vadodara, Gujarat
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Logistics Engineering Manager
ALSTOM —Maneja, Vadodara, Gujarat
- Full-time
- English
- Bachelor's degree
- Agile
Commercial Operations Specialist II
T.D. Williamson, Inc. —Vadodara, Gujarat
- Full-time
- Bachelor's degree
12d
Sales Specialist - Product
ABB India Limited —Vadodara, Gujarat
- Online application
- Salesforce
- Bachelor's degree
- In-person
Quick apply
Buyer
T.D. Williamson, Inc. —Vadodara, Gujarat
- Full-time
- Hybrid work
- ERP systems
- Bachelor's degree
- Manufacturing
4h
Manager - Sustainability
Gujarat Fluorochemicals —Vadodara, Gujarat
- Master's degree
- Bachelor's degree
- Data entry
Senior / Specialist Design Engineer
GEA Group Aktiengesellschaft —Vadodara, Gujarat
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
Junior Foreman
Jindal Stainless —Vadodara, Gujarat
- Microsoft Excel
- 12th Pass
- Computer skills
1d

Other jobs to consider

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Customer Support Executive (CSE)
Kochar Infotech Limited —Manjalpur, Vadodara, Gujarat
Salary (CTC):* ₹15,500 – ₹22,000 per month. Pay: ₹15,500.00 - ₹22,000.00 per month. We are currently hiring *Customer Care Executives (Voice & Non-Voice Process…
₹15,500 - ₹22,000 a month
Quick apply
7d
Client Support Associate
Etech Global Services —Vadodara, Gujarat
1–3 years of experience in customer or technical support roles. Usage of GenAI will add an additional advantage. Night Shift allowance as per process.
₹40,000 a month
7d

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Store Manager

Avasara Consulting
Vadodara, Gujarat

Quick apply

Job details

Full-time
Up to ₹5,00,000 a year

Qualifications

Customer service
Bachelor's degree
Store management
POS
Communication skills
Retail sales

Full job description

Title – Store Manager

Reporting to – Area Operations Manager

Skip Level – City/Zonal Manager

Store Type- NSO (COCO)

About the Role

A Store Manager acts as an important link between strategy and execution. He/she drives the store towardsachieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high levelof morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store.

Responsibilities

1) Customer focus:Driving Net Promoter Score

*Greeting customers when they enter store and coaching the team to do the same

*Displaying commitment towards providing exceptional Customer Service and ensuring that associates also treat Customer Satisfaction as a priorit

*Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team

*Striving to have long lasting and fruitful relationships with each of our customers

2)Driving sales vs.plan*Driving the sales of the store to meet the allotted targets by allocating the targets to the staff

*Developing a culture of high sales performance expectations, i.e. Sales Leadership

*Motivating and inspiring the field team to drive for results

*Assessing field capability and establish performance priorities at group level3)People Development (Attrition Control)

*Assisting in recruiting and selecting high potential staff

*Providing effective on-the-job training and guidance to team members making use of company training modules

*Delivering clear, motivating and constructive feedback in a timely manner to all retail associates

*Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan

*Understanding the reasons for attrition and taking measures to control it

4)Cash & Inventory management

*Monitoring cash reconciliation to ensure there is no mismatch of store funds

*Ensuring availability of required merchandise and services*Conducting stocktakes regularly

*Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed

*Performing the necessary quality checks for the new products

*Working very closely with other departments till the product reachesthe customer and ensuring the best customer experience to the Customer

5)Supervision

*Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved

*Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation

6)SOP adherence & implementation

*Ensuring that all SOPsfor retail are implemented successfully and adhered to by store employees *Updating colleagues on business performance, new initiatives and other important issues *Scheduling the team’s shift timings to meet the store’s business needs and demands

*Ensuring staffing levels are adequate to effectively operate the store

7)Store Upkeep & maintenance

*Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store

*Ensuring the security of all equipment and that there is no shortage of stock units or damage in the store

Personal attributes & competencies

*Minimum qualification: Under Graduate can apply with minimum 5 years of total experience and 2 years as a store manager

*Graduate with minimum 4 years of total experience and 2 years as a store manager

*Ability to act as a link between strategy and execution

*Ability to develop and inspire people to achieve their best

*Ability to build rapport and trusting relationships

*Ability to understand stated and unstated needs of the customer and offer solutions

*Clear communication and active listening skills .

*Ability to adapt to a changing environment and openness to learn

*Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority.

Pay: Up to ₹500,000.00 per year

Experience:

Retail Store Operation: 1 year (Required)

Work Location: In person

Quick apply

Refine Your Search

customer care manager jobs in vadodara gujarat

Store Manager

Domestic Sales Manager (Punjab, Rajasthan & Himachal Pradesh Region)

Regional System Manager - RSM

Deputy Manager - Sales

Regional Product Manager - RPM

Senior Manager - Cluster Support (API)

Domestic Sales Manager (West Bengal Region)

Logistics Engineering Manager

Commercial Operations Specialist II

Sales Specialist - Product

Buyer

Manager - Sustainability

Senior / Specialist Design Engineer

Junior Foreman

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