Vikhroli Mumbai Maharashtra Network operations technician Jobs – 68 Open Jobs Today

Network Operations Center Tech (Weekends)
Aunalytics —Mumbai, Maharashtra
- Weekend availability
- Software troubleshooting
- English
- Windows
Quick apply
IT Support Technician
STREAMLINE SOLUTIONS —Hiranandani Estate, Thane, Maharashtra
- ₹5,00,000 - ₹7,00,000 a year
- Weekend availability
- Microsoft Access
- Microsoft Outlook
- Computer Science
- Health insurance
- Paid time off
Quick apply
Hiring Diagnosis Technician For Lower Parel Mumbai
Sunshine Manpower Solution And Services —Mumbai, Maharashtra
- ₹7,00,000 - ₹9,50,000 a year
- Master's degree
- Analysis skills
- Electrical experience
Data Center Operations Technician, Data Center Operations (DCO)
ADSIPL - Maharashtra —Mumbai, Maharashtra
- Full-time
- 12th Pass
- AWS
- Computer networking
17h
Network & Svcs Operation Associate
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Computer networking
5d
Data Center Technician Intern, 2027
Google —Mumbai, Maharashtra
- English
- Bachelor's degree
- Computer networking
5d
Network & Svcs Operation Specialist
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Computer networking
5d
Data Center Server Operations Manager, Global Server Operations
Google —Mumbai, Maharashtra
- Weekend availability
- Presentation skills
- Bachelor's degree
- Linux
Project Manager - Passive Network
Black Box —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Data Center Technician (DCO), Data Center Operations
ADSIPL - Maharashtra —Mumbai, Maharashtra
- Full-time
- AWS
- Project management
- Computer networking
ID - Rack Lifecycle Tech , Rack Lifecycle Team
ADSIPL - Maharashtra —Mumbai, Maharashtra
- Full-time
- Management
- 12th Pass
- AWS
1d
Data Center Technician , Data Center Operations (DCO)
ADSIPL - Maharashtra —Mumbai, Maharashtra
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Operations Executive ( F&B Industry)
Sachde Food & Beverages Pvt Ltd (Love & Latte) —Mumbai, Maharashtra
- ₹30,000 - ₹45,000 a month
- Full-time
- Customer service
- Analysis skills
- Supervising experience
- Paid time off
- Flexible schedule
Quick apply
Sr. Commissioning Engineer
SECUTECH AUTOMATION INDIA PVT LTD —Dadar, Mumbai, Maharashtra
- ₹8,086.00 - ₹47,563.75 a month
- Full-time
- B.Sc
- Bachelor's degree
- In-person
Quick apply
BMS Technician
Nirvaa Solutions pvt Ltd —Powai, Mumbai, Maharashtra
- From ₹23,000 a month
- Full-time
- Electrical experience
- Bachelor's degree
- Plumbing
Quick apply
Project Scheduler
WSP —Mumbai, Maharashtra
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- PMP
ID - Rack Lifecycle Tech, Rack Lifecycle Team
ADSIPL - Maharashtra —Mumbai, Maharashtra
- Full-time
- Management
- AWS
- Computer networking
Associate Field Engineer
SITA Switzerland Sarl —Mumbai, Maharashtra
- Full-time
- Remote
- Computer Science
- Continuous improvement
- Diploma
- Work from home
GFOCC Tech, GFOCC
ADSIPL - Maharashtra —Mumbai, Maharashtra
- Full-time
- 12th Pass
- AWS
- Linux
Senior AV Technician/Engineer
Leviathan Systems Pvt Ltd —Mumbai District, Maharashtra
- ₹19,565.29 - ₹45,798.96 a month
- Full-time
- System design
- Analysis skills
- Bachelor's degree
- Paid time off
- Cell phone reimbursement
Quick apply

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Network Operations Center Tech (Weekends)

Aunalytics -
Mumbai, Maharashtra

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Job details

Full-time

Qualifications

Software troubleshooting
LAN
English
Windows
Firewall
IT support
Computer networking
Communication skills
CompTIA A+
Help desk

Full job description

Aunalytics is a data and AI company. We build the data foundation that makes AI work in the real world, and we pair that technology with the hands-on expertise and guidance our clients need to see business impact. We apply our data and AI approach to IT services and to financial institutions. With well over a decade of experience, a proprietary platform, and a team of data scientists, engineers, and industry experts, we're a trusted partner for midsized businesses across the U.S. We're headquartered in South Bend, IN with offices in Michigan, Ohio, and New Jersey. If you want to do meaningful work at a company where your contributions move the needle for clients, for the business, and for the team around you, you'll fit right in here.

Position Overview

Our Network Operations Center (NOC) team is responsible for proactively monitoring the stability, security, availability, and performance of our clients’ technology environments. Operating 24/7, the NOC identifies system and network alerts, performs initial troubleshooting and remediation, and escalates issues when additional technical expertise or client interaction is required.

As a NOC Technician, you will primarily support system-generated alerts and monitoring activities across multiple client environments. This includes reviewing devices and alerts, running approved scripts, performing initial troubleshooting, checking backup systems, communicating with clients via email when appropriate, contacting Internet Service Providers (ISPs) or power providers to confirm outages, and escalating issues to the appropriate technical teams.

This position is focused on monitoring, alert response, technical troubleshooting, and ticket management and does not include inbound phone support or direct telephone support of client end users.

Position Schedule:

Primary Schedule

Saturday 5:30pm – Sunday 5:30am IST
Sunday 5:30pm – Monday 5:30am IST
Monday 5:30pm – Tuesday 5:30am IST

Alternate Schedule – While the primary schedule is as stated above, candidates must be willing and able to work alternate days up to 15% of the time to cover for colleagues on PTO.

Schedule flexibility is a key requirement for this position.

Essential Duties & Responsibilities:

Network & Systems Monitoring

Monitor and respond to system-generated alerts and alarms across multiple client environments.
Review device health and monitoring information to determine the cause and severity of alerts.
Perform initial troubleshooting and remediation using approved processes and documentation.
Run approved scripts through Remote Monitoring and Management (RMM) platforms.
Monitor and investigate:

o WAN and LAN connectivity

o Server and workstation availability

o Disk and storage health

o Windows operating system and build status

o Patch compliance

o Server and system performance

o Firewall and network security alerts

o Antivirus and endpoint security alerts

o Backup and disaster recovery systems

o Network and infrastructure availability

Alert & Ticket Response

Log, categorize, prioritize, troubleshoot, and document system-generated incidents and alerts.
Review device and system information before determining the appropriate next action.
Follow documented troubleshooting procedures and approved scripts when available.
Document all troubleshooting, findings, actions, and outcomes within the ticket.
Escalate tickets to the appropriate Escalations or specialty team after completing required initial troubleshooting.
Ensure tickets are handled in accordance with established procedures and Service Level Agreements (SLAs).

Scripting & Remediation

Run approved remediation and diagnostic scripts through RMM and other management platforms.
Perform initial troubleshooting before escalating an alert.
Validate script results and determine whether the issue has been resolved.
Document scripts executed and their results within the associated ticket.
Escalate issues when scripting or standard troubleshooting does not resolve the underlying problem.

Backup Monitoring

Review backup alerts and dashboards for failures, warnings, and missed backups.
Perform documented initial troubleshooting for backup issues.
Validate backup status using platforms such as Cove and Veeam.
Document findings and escalate unresolved backup issues according to established procedures.

Client & Vendor Communication

Communicate with clients via email when permitted and appropriate for the ticket.
Contact ISPs, telecommunications providers, or power providers to confirm known outages and obtain status information.
Document vendor communications, outage details, estimated restoration times, and other relevant information within the ticket.
Route issues requiring direct client or end-user telephone communication to the appropriate U.S.-based NOC or Service Delivery team member.

Escalation & Collaboration

Escalate tickets to the Escalations team after completing required review and initial troubleshooting.
Collaborate with NOC technicians, engineers, security teams, and other technical teams to resolve incidents.
Follow documented escalation paths based on severity, client requirements, and technical complexity.
Identify when an issue is outside the position's approved access or support scope and escalate appropriately.

Required Skills & Qualifications:

Minimum of one year of IT support, NOC, help desk, or related technical experience preferred; MSP experience is a plus.
Basic understanding of networking, systems, and technical troubleshooting.
Experience with or ability to quickly learn RMM and monitoring platforms.
Familiarity with Liongard or similar monitoring tools.
Familiarity with SentinelOne and Sophos Central or similar endpoint security platforms.
Familiarity with backup technologies such as Cove and Veeam.
Ability to run approved scripts and perform documented initial troubleshooting.
Ability to review system-generated alerts, determine appropriate next steps, and escalate when necessary.
Strong ticket documentation and attention to detail.
Strong written and verbal communication skills; fluent in English.
Ability to work independently, follow established processes, and collaborate effectively with other technical teams.
CompTIA A+ certification required. Candidates who do not currently hold an active CompTIA A+ certification must obtain it within six months of their start date as a condition of continued employment.
Share our values: growth, relationships, integrity, and passion.

Quick apply

Refine Your Search

network operations technician jobs in vikhroli mumbai maharashtra

Network Operations Center Tech (Weekends)

IT Support Technician

Hiring Diagnosis Technician For Lower Parel Mumbai

Data Center Operations Technician, Data Center Operations (DCO)

Network & Svcs Operation Associate

Data Center Technician Intern, 2027

Network & Svcs Operation Specialist

Data Center Server Operations Manager, Global Server Operations

Project Manager - Passive Network

Data Center Technician (DCO), Data Center Operations

ID - Rack Lifecycle Tech , Rack Lifecycle Team

Data Center Technician , Data Center Operations (DCO)

Operations Executive ( F&B Industry)

Sr. Commissioning Engineer

BMS Technician

Project Scheduler

ID - Rack Lifecycle Tech, Rack Lifecycle Team

Associate Field Engineer

GFOCC Tech, GFOCC

Senior AV Technician/Engineer

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