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Program Manager

Vunet Systems
Bengaluru, Karnataka

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Job details

Full-time

Benefits

Health insurance

Qualifications

Microsoft Powerpoint
Microsoft Excel
English
Project management
Machine learning
Microsoft Project
Communication skills

Full job description

Join Our Journey at VuNet

VuNet is a pioneer in Business Journey Observability, leveraging Big Data and Machine Learning to transform digital experiences across the financial services. Our deep-tech platform provides end-to-end visibility into customer journeys — empowering proactive issue resolution, operational resilience, and superior user satisfaction.

If you’ve ever used instant payment systems like UPI, chances are you’ve already experienced the power of our platform — we monitor over 28 billion digital transactions monthly (that’s equal to watching 3 years of tik-tok videos), touching 400 million users with leading banks and financial institutions.

VuNet is Series B funded, part of NASSCOM DeepTech Club, awarded NASSCOM’s AI Gamechanger, recognized in Forbes DGEMS 200 and by several global analysts including Gartner, Omdia.

We’re building a new category of observability purpose-built for complex digital journeys — across payments, lending, core banking and more — already powering some of the largest banks in India and MEA.

Roles & Responsibilities

Governs the process compliance of Implementation, Expert Services and Customer Success teams across CSG
Continuously tracks progress of Implementation projects and reports status to departmental heads and management.
Co-ordinates with internal teams (Sales, Presales, Engineering, CSG) to clear any information or communication hurdles that are inhibiting the progress of implementation projects
Ensures project repositories are created and requisite documents are uploaded - per implementation project and per customer for Expert Services and Customer Success teams combined
Schedules meeting with internal stakeholders as needed with agenda published in advance.
Tracks JIRA tickets and seeks timely updates and commitments from Engineering and keeps CSG stakeholders updated of status.
Tracks completion and documentation of Customer Business Reviews (driven by Customer Success) as per schedule
Tracks creation and status of expansion opportunities created via ES and CS engagements
Commissions a periodic Customer Pulse Survey for VuNet Services.

What You Bring

Mandatory Skills

6-10 years as a Program Manager in an IT Tech services company
Proven knowledge of using AI tools to improve PM deliverables and innovate within function
Good hands-on knowledge of Excel/Google Sheets, Powerpoint, Project management tools (MS Project etc.)
Good communication skills in English (Written and Spoken)
Willing to work out of office all 5 days of the week
Program/Project Management related certifications would be a definite plus
The candidate will own the outcome. This requires patience, perseverance, proactive communication and ability to manage multiple stakeholders with varied personas

What We Offer

Life at VuNet: Building the Future Together

At VuNet, we’re building a world-class observability platform, proudly Made in India — and we're just getting started.

We’re a team of passionate problem-solvers who love tackling complex challenges. We learn fast, adapt quickly, and stay curious — especially when it comes to exploring and staying ahead of the curve with emerging technologies like Gen AI.

More than just a tech company, VuNet is a place where collaboration, learning, and innovation are part of everyday life. We believe in working together, taking ownership, and growing as a team.

If you’re looking to work on cutting-edge technology, make a real impact, and grow with a supportive team — you’ll feel right at home at VuNet.

Benefits For You

Health insurance coverage for you, your parents, and dependents.
Mental wellness and 1:1 counselling support.
A learning culture that promotes growth, innovation, and ownership.
Transparent, Inclusive, and high-trust workplace culture.
New Gen AI and integrated Technology workspace.
Supportive career development programs to expand your skills and enhance expertise with various training programs.

Apply Now

Refine Your Search

sales manager leading life insurance co jobs

Program Manager

Manager - EMC System Sales

National Sales Manager - Retail

Assistant Manager- Reporting and taxation

Associate / Manager - Human Resource

Branch Manager

Sr. Relationship Manager - Affluent Relations

Principal Acquisition Account Manager

Business Development Manager

Marketing Manager

Presales Manager

Asset & Wealth Management Operations - Client Billing - Senior Analyst - Bengaluru

Asset & Wealth Management Operations - Reporting-Shared - Senior Analyst - Bengaluru

Associate Director - Relationship Manager - SME ME

Senior Manager Strategic Partnership

Director & Cluster Head - Distribution Network

Program Manager, Customer Experience

Relationship Manager

HUB Manager Centre Point - West

Asset & Wealth Management Operations - Reporting-Shared - Associate - Bengaluru

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Life at VuNet: Building the Future Together

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