Preet Vihar Delhi Delhi Sr administrator (support & operations) Jobs – 136 Open Jobs Today

Sr Administrator (Support & Operations)
HCLTech —Noida, Uttar Pradesh
- Microsoft Excel
- Microsoft Access
- Azure
Senior Platform Administrator (ITSM)
Enfycon India Private Limited —Noida, Uttar Pradesh
- Up to ₹21,00,000 a year
- Full-time
- APIs
- In-person
Quick apply
14d
Senior Administrator - SharePoint Administration
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Azure
- SharePoint
- APIs
11d
Sr Technical Lead (Support & Operations)
HCLTech —Noida, Uttar Pradesh
7d
Lead Administrator (Support &Operations)
HCLTech —Noida, Uttar Pradesh
- Presentation skills
- Computer networking
- Communication skills
Track Lead - Microsoft 365 Administration
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Computer Science
- Project management
- Bachelor's degree
3d
Senior Administrator - Hardware Asset Management
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Analysis skills
- Mentoring
- Communication skills
Senior Administrator - Azure Active Directory
HCLTech —Noida, Uttar Pradesh
- Azure
- Software troubleshooting
- Analysis skills
Senior Administrator - Infrastructure as Code (IaC), Windows Powershell
HCLTech —Noida, Uttar Pradesh
- Azure
- AWS
- Scripting
9d
Sr.IT Network Administrator
SUPER E FACTORY DEPOT —Noida, Uttar Pradesh
- Azure
- Computer Science
- Windows
Quick apply
11d
Senior Administrator - Telepresence,Microsoft Intune
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Microsoft Outlook
- Software troubleshooting
- Travel
8d
Senior Specialist - Corporate Rewards
EXL Service —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
1h
Senior Administrator - ServiceNow, IT Service Management
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Communication skills
- Negotiation
7d
Sr. Specialist - F&A - MDM 4C
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Salesforce
- ERP systems
- English
Quick apply
Senior Administrator - Access Governance
HCLTech —Noida, Uttar Pradesh
- Communication skills
Senior Administrator - F5, Infoblox IPAM
HCLTech —Noida, Uttar Pradesh
- Azure
- AWS
6d
Senior Administrator - Saviynt, Java
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Azure
- Java
- SQL
Salesforce Apex Senior Technical Lead - Lightning framework and administration
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Salesforce
- Communication skills
Senior Administrator - Cisco Customer Voice Portal (CVP)
HCLTech —Noida, Uttar Pradesh
- Communication skills
11d
Sr. Sales Executive
Madhu Instruments —Okhla, Delhi, Delhi
- ₹40,000 - ₹50,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
- Health insurance
Quick apply

I want to receive the latest job alerts for sr administrator (support & operations) in preet vihar delhi delhi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

sr administrator (support & operations) jobs near preet vihar delhi delhi

Network Administrator jobs in Noida, Uttar Pradesh

Senior Administrator jobs in Noida, Uttar Pradesh

Active Directory Engineer jobs in Noida, Uttar Pradesh

Systems Administrator jobs in Noida, Uttar Pradesh

Operations Administrator jobs in Noida, Uttar Pradesh

Network Administrator jobs in Kolkata, West Bengal

Network Administrator jobs in Chandigarh, Chandigarh

Network Administrator jobs in Kerala

Network Administrator jobs in Patna, Bihar

Systems Administrator jobs in Indore, Madhya Pradesh

Senior Admin Executive jobs in Mumbai, Maharashtra

Senior Administrator jobs in Kolkata, West Bengal

Senior Administrator jobs in Chennai, Tamil Nadu

System Administrator jobs in Surat, Gujarat

Linux Administrator jobs in Hyderabad, Telangana

Senior Administrator jobs in Pune, Maharashtra

Ai Engineer jobs in Mumbai, Maharashtra

Active Directory Engineer jobs in West District, Delhi

Prestige Group, Civil Engineer jobs in Karnataka

Active Directory Engineer jobs in Hyderabad, Telangana

Sr Administrator (Support & Operations)

HCLTech -
Noida, Uttar Pradesh

Apply Now

Job details

Qualifications

Microsoft Excel
Microsoft Access
Azure
SQL

Full job description

Noida, Uttar Pradesh
Job Summary
Conducts quality (soft skill & Language) review of telephone representatives' performance within functionally specific units to ensure quality service goals and standards are met and/or identify areas where improvement can be achieved.
Audits representatives' inbound and outbound phone calls and/or correspondence, observing tangibles and intangibles of customer experience.
Testing tickets and process compliant to policies and procedures
Participate in process reviews to inform the resolution of defects.
Coordinates with department Team Leaders and Managers to ensure appropriate number of audits is performed for each phone representative and to ensure representatives' availability during audit periods.
Take responsibility for providing and maintaining internal process metrics and tracking key deliverables
Evaluates and records the quality and performance during each call.
Summarizes findings and recommendations and forwards to supervisor to use in performance assessments and promotional decisions.
Provides feedback on uniform application of guidelines and procedures.
Provides critical data used to generate weekly or monthly reports on the performance of phone, chat or email representatives. Identifies adverse performance trends and patterns.
Provides input and assists with the development of additional training or policy and procedure changes that may be required to enhance service productivity.
Provides coaching, advice and guidance based on audit findings, and delivers performance feedback to associates as outlined in business unit's policies and procedures.
Mentors newly hired representatives to ensure a smooth transition from learning environment to daily production environment and may participate in providing formal training.
Participates in meetings and presentations or other designated special projects as assigned by department management. Maintains a comprehensive working knowledge of polices, procedure, and benefits across all product lines.
Develops job aides and other tools to assist representatives in improving overall quality of interactions.
Other duties as assigned by Management.
Key Responsibilities
Should possess skills to turn data into information, information into insight and insight into business decisions.
Should have knowledge to identify business trends utilizing real data to optimize statistical efficiency and quality.
Should be able to conduct full lifecycle analysis to include requirements, activities, and design.
Should have knowledge to develop analysis and reporting capabilities.
Experience in creating database on MS Excel, MS Access, SQL
Should have knowledge on MS Azure Cloud Data factory, Blob, or any other tool for storing large quantities of data.
Should know how to administer containers in MS Azure.
Should be able to deploy and schedule pipeline.
Experience in storing data, creating reports, analyzing reports, creating custom reporting pivots, charts and sharing findings with various departments, project stakeholders and management.
Identify, Analyze and Interpret trends or patterns in complex data sets.
Work with management to prioritize business and information needs.
Design Executive Reports for CXOs, EVPs and/or any other Executives
Design, create, alter, validate, and maintain Data Solutions, to meet business needs.
Compile analysis reports that are delivered to client and then follow-up on all results.
Determine and document project requirements for business processes and abide by those requirements for future projects’ reporting.
Interpreting data, analyzing results using statistical techniques and providing ongoing reports
Acquiring data from primary or secondary data sources and maintaining databases. Database may be any tool like MS Excel, MS Access, or Business Objects, etc.
Knowledge on MS Power Automate
Should be able to create automated workflows between apps and services to synchronize files, get notifications, collect data and more.
Should possess knowledge on building apps using MS Power Apps

Good to know how to write code to extend business app creation and customization using MS Power Apps

#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

Apply Now

Refine Your Search

sr administrator (support & operations) jobs in preet vihar delhi delhi

Sr Administrator (Support & Operations)

Senior Platform Administrator (ITSM)

Senior Administrator - SharePoint Administration

Sr Technical Lead (Support & Operations)

Lead Administrator (Support &Operations)

Track Lead - Microsoft 365 Administration

Senior Administrator - Hardware Asset Management

Senior Administrator - Azure Active Directory

Senior Administrator - Infrastructure as Code (IaC), Windows Powershell

Sr.IT Network Administrator

Senior Administrator - Telepresence,Microsoft Intune

Senior Specialist - Corporate Rewards

Senior Administrator - ServiceNow, IT Service Management

Sr. Specialist - F&A - MDM 4C

Senior Administrator - Access Governance

Senior Administrator - F5, Infoblox IPAM

Senior Administrator - Saviynt, Java

Salesforce Apex Senior Technical Lead - Lightning framework and administration

Senior Administrator - Cisco Customer Voice Portal (CVP)

Sr. Sales Executive

I want to receive the latest job alerts for sr administrator (support & operations) in preet vihar delhi delhi

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected