Ka Director of client services Jobs – 551 Open Jobs Today

Director of Operations
VCCM —Bengaluru, Karnataka
- ₹35,00,000 - ₹40,00,000 a year
- Full-time
- Customer service
- Master's degree
- Analysis skills
Quick apply
Delivery Director (Head of GCC)
Cognizant —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Business Administration
India Enablement Director
JLL —Bengaluru, Karnataka
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- Health insurance
Director of Consulting
Pegasystems —Bengaluru, Karnataka
- Agile
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1d
Director Operations
BCD Travel —Bengaluru, Karnataka
- Full-time
- Remote
- Customer service
- English
- Microsoft Office
- Work from home
- Flexible schedule
Senior Director Customer Support
Copado —Bengaluru, Karnataka
- Full-time
- Azure
- Salesforce
- DevOps
Quick apply
11d
Managing Director, Global Head of Derived Data
BlackRock Investments —Bengaluru, Karnataka
- Hybrid work
- Bachelor's degree
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2d
Delivery Director
NTT Ltd —Bengaluru, Karnataka
- PMP
- Bachelor's degree
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2d
Head of India Production Management - Managing Director
State Street —Bengaluru, Karnataka
- Full-time
- Computer Science
- Bachelor's degree
- IT
2d
Client Partnership Director (India)
Quacquarelli Symonds —Bengaluru, Karnataka
- Full-time
- English
- Master's degree
- MBA
- Health insurance
- Paid time off
Associate Director- Leadership and Management Delivery
Accenture —Bengaluru, Karnataka
- Full-time
- Master's degree
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- Training & development
Associate Director - Sales
Calsoft Pvt Ltd —Bangalore City, Bengaluru, Karnataka
- ₹25,00,000 - ₹40,00,000 a year
- Full-time
- Sales
- Business development
- In-person
Quick apply
7d
Project Manager II (Salesforce Engagement Manager / Delivery Manager)
UST —Bengaluru, Karnataka
- Microsoft Powerpoint
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- PMP
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3d
Senior Director, Account Director
JLL —Bengaluru, Karnataka
- Weekend availability
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- Microsoft Powerpoint
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Sr. Director- FP&A
Cognizant —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
Director, Head of NFR Institutional
ANZ Banking Group —Bengaluru, Karnataka
- Hybrid work
- Communication skills
- Banking
- Health insurance
Director | HRT-Advisory | Bengaluru | HR Transformation
Deloitte —Bengaluru, Karnataka
- Microsoft Powerpoint
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8d
Director/ Senior Director - Operations
Alvarez & Marsal —Bengaluru, Karnataka
- Full-time
- Public speaking
- Master's degree
- Project management
Senior Director/VP Digitial Infrastructure and Cloud Services
INOPTRA DIGITAL —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- PMP
Quick apply
14d
Director - Business Data Services 3
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Computer Science
- English
- Master's degree
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7d

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Director of Operations

VCCM -
Bengaluru, Karnataka

Quick apply

Job details

Permanent | Full-time
₹35,00,000 - ₹40,00,000 a year

Qualifications

Customer service
Master's degree
Analysis skills
Project management
Bachelor's degree
MBA
Communication skills

Full job description

Director of Operations

Location: Bengaluru, India (On-site)
Employment Type: Full-Time
Compensation: ₹35,00,000 – ₹40,00,000 per annum

About VCCM

VCCM (Virtual Client Care Management) is a trusted staffing and operations partner for home care agencies across the United States. We are a one-stop solution for home care companies seeking highly trained, professional virtual assistants who seamlessly integrate into their teams and support their day-to-day business operations. As a growing startup, we believe in empowering leaders who are passionate about creating scalable processes, solving complex challenges, and building high-performing teams.

We're looking for a Director of Operations who thrives in fast-paced environments, embraces change, and is excited to help shape the future of our organization.

Position Overview

The Director of Operations will lead the day-to-day operational strategy and execution across the organization. This role is ideal for a seasoned operations leader with a strong project management background who enjoys building systems, leading cross-functional teams, and driving continuous improvement.

We're seeking someone with an entrepreneurial mindset—someone who doesn't wait for direction, enjoys creating solutions from the ground up, and sees opportunity where others see obstacles. The ideal candidate is energized by new initiatives, eager to learn, and comfortable wearing multiple hats in a dynamic startup environment.

Key Responsibilities

Develop and execute operational strategies that support company growth and scalability.
Lead cross-functional projects from planning through execution, ensuring quality, efficiency, and timely delivery.
Build and optimize operational processes to improve productivity and client satisfaction.
Collaborate closely with leadership to establish priorities and drive strategic initiatives.
Monitor key performance indicators (KPIs) and implement data-driven improvements.
Identify operational risks and proactively develop solutions.
Mentor, coach, and develop managers and team members while fostering a culture of accountability and continuous improvement.
Create efficient workflows and implement best practices across departments.
Support organizational growth by adapting quickly to changing business needs and new opportunities.
Work closely with our USA team.

Qualifications

Bachelor's degree in Business, Operations Management, Project Management, or a related field (MBA preferred).
10–12 years of progressive experience in operations, project management, or business leadership.
Demonstrated success leading complex projects and cross-functional teams.
Strong project management expertise with the ability to prioritize multiple initiatives.
Experience working in a startup or high-growth environment is highly preferred.
Exceptional leadership, communication, and problem-solving skills.
Strong analytical mindset with the ability to make informed business decisions.
Comfortable navigating ambiguity and adapting to evolving priorities.

What We're Looking For

The ideal candidate is:

Entrepreneurial and proactive.
Excited by new ideas and continuous innovation.
Open-minded and eager to learn.
Comfortable taking ownership and making decisions.
Adaptable, resilient, and thrives in a startup environment.
Passionate about building teams, improving processes, and driving operational excellence.
Comfortable wearing different hats.
Can show empathy with Clients.
Has experience working in a role that has high expectations regarding customer service (5 star hotels, fine dining etc)

Why Join VCCM?

Joining VCCM means becoming part of a growing company where your ideas matter and your impact is visible. You'll have the opportunity to help shape the future of the organization, lead meaningful initiatives, and work alongside a collaborative team both in India and the USA all while delivering exceptional client care.

If you're an experienced operations leader who enjoys building, innovating, and leading in a fast-paced startup environment, we'd love to hear from you.

Please see our website for more company information at; https://vccm.ai/

Pay: ₹3,500,000.00 - ₹4,000,000.00 per year

Application Question(s):

How many years of experience in Project Management do you have?
Do you have experience working in an environment that has high expectations regarding customer service (5 star hotels, fine dining etc)?
Have you worked for a start up company before?

Work Location: In person

Quick apply

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