Shaikpet Hyderabad Telangana Front office specialist Jobs – 63 Open Jobs Today

Product Support Specialist 1
ModMed Technologies India Private Limited —Cyberabad, Hyderabad, Telangana
- Full-time
- Software troubleshooting
- Customer service
- Salesforce
- Paid holidays
- Paid sick time
Quick apply
5d
Global Banking & Markets Operations - Operational Risk - Vice President - Hyderabad
Goldman Sachs —Hyderabad, Telangana
- Sales
- SQL
- Analysis skills
- Health insurance
USI-EH27-Global Operate-L&D-Comms-Specialist
Deloitte —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
Senior Manager, Client Support
Intercontinental Exchange Holdings, Inc. —Hyderabad, Telangana
- Weekend availability
- Computer Science
- B.Sc
- Data analysis skills
specialist, talent solution delivery, enterprise
Randstad Enterprise —Hyderabad, Telangana
- Microsoft Excel
- Customer service
- Microsoft Office
Sea Logistics Customer Care Specialist - Hyderabad
Kuehne+Nagel —Hyderabad, Telangana
- Customer service
- ERP systems
- Microsoft Office
Front Office Associate
THE MEDICAL CENTRE —HITEC City, Hyderabad, Telangana
- ₹16,000 - ₹20,000 a month
- Full-time
- Nursing
- 12th Pass
- Bachelor's degree
- Cell phone reimbursement
- Flexible schedule
Quick apply
5d
Technical Specialist-App Development
BirlaSoft —Hyderabad, Telangana
- Java
- Bachelor's degree
- JavaScript
8d
Team Lead, Correspondence
Nimble Solutions —Hyderabad, Telangana
- Management
- Microsoft Office
- Analysis skills
Quick apply
Financial Consulting Senior Associate - Fund Services+
RSM —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Group Lead
Wipro Limited —Hyderabad, Telangana
- Customer service
- Analysis skills
- Continuous improvement
6d
Financial Consulting Manager - Fund Services+
RSM —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Business Specialist
HCLTech —Hyderabad, Telangana
- Master's degree
- Business Administration
- MBA
13d
Front Line Manager - F&A - Treasury 4C
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Hybrid work
- English
- Microsoft Office
- Finance
Quick apply
Equity Swap Static Data, Officer
State Street —Hyderabad, Telangana
- Full-time
- Microsoft Access
- SQL
- Analysis skills
AI Governance Specialist, AVP
State Street —Hyderabad, Telangana
- Full-time
- Azure
- AWS
- Analysis skills
- Health insurance
7d
Senior Specialist - QA Automation
Charles Schwab —Hyderabad, Telangana
- SQL
- AWS
- Bachelor's degree
- Commuter assistance
- Health insurance
Growth Specialist – AI/ML Solutions
SoulPage IT Solutions —Hyderabad, Telangana
- Full-time
- Marketing
- Master's degree
- Business development
Consultant Dermatologist
Celestee Edha Skin Laser and Hair Private Limited —Hyderabad, Telangana
- ₹1,00,000 - ₹2,50,000 a month
- Full-time
- Medicine
- Bachelor's degree
- In-person
Quick apply
1d
Duty Medical Officer
Breeze Multidisciplinary Rehabilitation Centre —Hyderabad, Telangana
- ₹20,827.74 - ₹35,205.23 a month
- Medicine
- Bachelor's degree
- In-person
Quick apply
8d

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Product Support Specialist 1

ModMed Technologies India Private Limited -
Cyberabad, Hyderabad, Telangana

Quick apply

Job details

Full-time
5 days ago

Benefits

Paid holidays
Paid sick time

Qualifications

Jira
Google Docs
Software troubleshooting
Customer service
Salesforce
iOS
Technical support
Bachelor's degree
Zendesk
Continuous improvement
EMR systems
Agile
Communication skills

Full job description

Join the Team Modernizing Medicine

At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:

Consistently ranked as a Top Place to Work
2025 Globee Business Awards: Gold Globee for “Technology Team of the Year”
2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
Florida Venture Forum: Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us?

Job Description Summary:

About the Role
As a Product Support Specialist I, you will play a critical role in delivering exceptional client service and ensuring smooth, efficient resolution of client issues. Acting as a trusted advisor and first point of contact, you'll bring clarity to client queries, collaborate across teams, and advocate for continuous improvement in our client experience.

This is an exciting opportunity for someone who thrives in a fast-paced, client-focused environment and is passionate about solving problems, improving workflows, and delivering excellence. By aligning passion with purpose, your support directly empowers medical practices to save time and keep patients at the absolute center of care.

Primary Duties & Responsibilities

Frontline Omnichannel Support: Serve as the front-line face of ModMed, answering client inquiries seamlessly via phone, email, and live chat with a client-first mindset to create customer delight.
Root-Cause Troubleshooting: Investigate, resolve, and troubleshoot software-related issues by leveraging internal product knowledge and sharp analytical thinking.
Issue Ownership & Documentation: Take complete accountability for client tickets; accurately identify, document, and escalate complex issues while maintaining deep ownership through to final resolution.
Cross-Functional Collaboration: Partner timely and effectively with internal cross-functional groups across multiple business units to drive swift, robust solutions.
Professional Communication: Maintain exceptionally high standards of communication, clarity, and professionalism in every internal and external interaction.
Process Optimisation: Proactively suggest improvements to Standard Operating Procedures (SOPs) and support processes to enhance operational efficiency and client satisfaction.
Continuous Product Learning : Stay agile and consistently up to date on software updates, system workflows, and medical tech best practices to deliver highly informed support.

What We're Looking For

Education: Bachelor's degree.
Experience: 1 to 2 years of proven experience in a client-facing, tech-savvy technical support or customer service role.
Problem Solving: Strong troubleshooting skills with the built-in ability to think analytically and solve technical problems under pressure.
Tools: Working knowledge of modern support infrastructure such as Zendesk, Jira, Salesforce, or equivalent ticketing and bug-tracking systems.
Productivity: Proficiency in the Google Workspace suite (Docs, Sheets, Gmail, etc.).
Communication: Outstanding interpersonal, written, and verbal communication skills (reading, speaking, and writing).
Execution: Highly organized with a demonstrated ability to prioritize tasks effectively and manage time independently.

Preferred Qualifications

Domain Knowledge: Prior hands-on experience working within a medical practice or interacting directly with Electronic Medical Record (EMR) systems.
Ecosystem: Familiarity with Apple platforms (Mac, iPhone, iPad) and iOS environments.

ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
Allowances: Annual wellness allowance to support your well-being and productivity,
Earned, casual, and sick leaves to maintain a healthy work-life balance,
Bereavement leave for difficult times and extended medical leave options,
Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.

PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address ([email protected]). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.

ModMed Technologies India Private Limited follows a strict, merit-based and transparent recruitment process conducted only through official and authorized channels.

We do not:

Charge any fees, processing charges, or amount by any nomenclature, whether as a fee or deposit at any stage of the recruitment process;
Authorise any individual, employee, or third party to collect any such payments (regardless of nomenclature) to offer or facilitate or recruitment opportunities; or
Conduct hiring via informal messaging apps or personal email IDs.

All official communication is made only through verified channels, our website, and recognised recruitment platforms.

We strongly advise candidates not to share personal/financial information or make any payments in response to suspicious communications. Any such instances may be reported to us at [email protected] .

ModMed Technologies India Private Limited will not be responsible for any loss arising from fraudulent or unauthorised communications.

Quick apply

Refine Your Search

front office specialist jobs in shaikpet hyderabad telangana

Product Support Specialist 1

Global Banking & Markets Operations - Operational Risk - Vice President - Hyderabad

USI-EH27-Global Operate-L&D-Comms-Specialist

Senior Manager, Client Support

specialist, talent solution delivery, enterprise

Sea Logistics Customer Care Specialist - Hyderabad

Front Office Associate

Technical Specialist-App Development

Team Lead, Correspondence

Financial Consulting Senior Associate - Fund Services+

Group Lead

Financial Consulting Manager - Fund Services+

Business Specialist

Front Line Manager - F&A - Treasury 4C

Equity Swap Static Data, Officer

AI Governance Specialist, AVP

Senior Specialist - QA Automation

Growth Specialist – AI/ML Solutions

Consultant Dermatologist

Duty Medical Officer

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