Chennai Tamil Nadu International bpo process Jobs – 50 Open Jobs Today

Ocean Customer Experience Specialist - Email
Maersk —Chennai, Tamil Nadu
- Full-time
- English
- Bachelor's degree
- Communication skills
Customer Service Representative - India - Chennai
Foundever —Chennai, Tamil Nadu
- Rotational shift
- English
- 12th Pass
- Bachelor's degree
International BPO Process
Rencata —Chengalpattu, Chennai, Tamil Nadu
- ₹1,00,000 - ₹3,00,000 a year
- Full-time
- English
- Master's degree
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
12d
Ocean Customer Experience Team Lead - US
Maersk —Chennai, Tamil Nadu
- Full-time
- Leadership
- Communication skills
6d
international customer support
Outpace consultancy —Pallavaram, Chennai, Tamil Nadu
- ₹26,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
- Commuter assistance
Quick apply
8d
US Voice Process
Curis Healthcare Solutions —Nungambakkam, Chennai, Tamil Nadu
- ₹20,465.41 - ₹35,846.09 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
International Voice Process Executive
Techindia infoway private limited —Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
7d
International Customer Support Executive
Curis Healthcare Solutions —Nungambakkam, Chennai, Tamil Nadu
- ₹20,465.41 - ₹35,846.09 a month
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
International Customer Support
outpace consulting services —Chennai, Tamil Nadu
- ₹18,000 - ₹27,000 a month
- Full-time
- Customer service
- No experience needed
- English
- Commuter assistance
Quick apply
Customer Support Executive – International Voice Process
Outpace Consulting Services —Pallavaram, Chennai, Tamil Nadu
- Up to ₹4,15,000 a year
- Full-time
- Customer service
- English
- Bachelor's degree
- Commuter assistance
Quick apply
1d
Customer Service Representative - Tele caller - Healthcare (US Process)
Earning Curve LLP —Chennai, Tamil Nadu
- ₹2,00,000 - ₹5,00,000 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
7d
Associate - Finance - PTP
DHL —Chennai, Tamil Nadu
- Spanish
- English
- Microsoft Office
- Health insurance
- Paid time off
1d
Contact Center - International Voice Process
Daya Consultancy Services —Chennai, Tamil Nadu
- Online application
- CRM software
- Customer service
- English
Ocean Customer Experience Specialist - Inbound Calling
Maersk —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- English
- Microsoft Office
CLAIMS PROCESS -BPO NIGHT SHIFT
Guardian management services —Thoraipakkam, Chennai, Tamil Nadu
- From ₹25,000 a month
- Full-time
- Walk-in
- Windows
- Microsoft Office
- Master's degree
- Commuter assistance
Quick apply
RCM Fresher (Day Shift / Night Shift)
SolvEdge —Chennai, Tamil Nadu
- Email
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
Sales Team Leader
Trikon Telesoft Solutions Pvt. Ltd. —Chennai, Tamil Nadu
- ₹7,50,000 - ₹9,00,000 a year
- Part-time
- CRM software
- Management
- Sales
Quick apply
13d
Payroll Manager
KBR —Chennai, Tamil Nadu
- Full-time
- ERP systems
- English
- Finance
International voice process
Outpace consultancy services —Pallavaram, Chennai, Tamil Nadu
- ₹18,000 - ₹26,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
- Commuter assistance
Quick apply
5d
Service Delivery Manager (DPO)
HCLTech —Chennai, Tamil Nadu
- English
- Bachelor's degree
- Financial services
5h

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Ocean Customer Experience Specialist - Email

Maersk -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time

Qualifications

Call center experience
English
Bachelor's degree
Communication skills

Full job description

This is a Customer Experience operations role where the main responsibility is to support customers after they are onboarded. It involves handling customer queries, managing cases, maintaining relationships, and resolving issues like contracts or disputes.The role is more operational and administrative in nature, where you follow standard processes, handle routine tasks independently, and escalate complex issues when needed. It’s typically an entry to mid-level role, focused on execution, coordination, and ensuring a smooth customer experience.

At Maersk , we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence.

We believe in the power of diversity, collaboration, and continuous learning , and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

Join us as we leverage cutting-edge technologies and create global opportunities. Let’s sail together towards a brighter, more sustainable future with Maersk.

You will be Responsible for:

Managing customer interactions across channels and ensuring timely resolution of queries
Handling customer cases efficiently and maintaining accurate updates
Supporting customer onboarding and maintaining strong customer relationships
Managing contracts, resolving disputes, and ensuring service quality
Performing day-to-day administrative and operational tasks as per defined processes
Following standard procedures and ensuring smooth execution of tasks
Escalating complex or non-routine issues to senior team members
Collaborating with internal teams to support overall customer experience.

Qualifications & Eligibility

Bachelor's degree in any discipline.
Excellent verbal and written communication skills in English.
Willingness to work in the 6:30 PM – 3:30 AM shift.
2–6 years of experience , preferably in an international contact center/BPO , with a primary focus on email support .
Strong email writing skills with the ability to draft clear, professional, and grammatically accurate responses.
Experience in handling customer queries and resolving issues through email while maintaining high quality and service standards.
Good attention to detail, problem-solving ability, and customer-centric approach.

What We Offer:

Impact : Be part of a team that directly contributes to global operations.
Opportunity : Unlock professional and personal growth through diverse career pathways.
Innovation : Work with a team that embraces technology and continuous improvement.
Global Exposure : Collaborate across geographies and cultures.
Work-Life Balance : Flexible working arrangements to support your well-being

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected] .

Apply Now

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