Shamshabad Hyderabad Telangana Customer support coordinator Jobs – 106 Open Jobs Today

Manager-Operations
Sourceo —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
HR Executive
Heartfulness Education Trust —Shamshabad, Hyderabad, Telangana
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Services Support Associate, Executive Coordinator, Hyderabad
Deloitte —Hyderabad, Telangana
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Project Coordinator/Manager
Bluefence Systems Pvt Ltd —Hyderabad, Telangana
- ₹30,000 - ₹70,000 a month
- Email
- Microsoft Excel
- Engineering
- ERP systems
Quick apply
Sales Co-ordinator
FLYK SOFT SOLUTION PRIVATE LTD —Ranga Reddy District, Telangana
- ₹2,50,000 - ₹4,00,000 a year
- Full-time
- Sales
- Administrative experience
- 12th Pass
Quick apply
Care Coordinator, India
Wellthy —Hyderabad, Telangana
- ₹3,60,000 - ₹5,00,000 a year
- Email
- Remote
- Google Suite
- English
- Research
- Health insurance
- Paid sick time
Quick apply
E-commerce Business Analyst – Project Coordinator
Revalsys Technologies —Hyderabad, Telangana
- Full-time
- Azure
- DevOps
- Databases
- Health insurance
- Flexible schedule
Quick apply
1d
Operations Coordinator
Expeditors —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Microsoft Office
- Health insurance
- Paid sick time
Quick apply
Senior Services Support Associate, Executive Coordinator, Hyderabad
Deloitte —Hyderabad, Telangana
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Service Coordinator
genesis poweronics india pvt ltd —Hyderabad, Telangana
- ₹20,000 - ₹35,000 a month
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
- Health insurance
- Life insurance
Quick apply
1d
AV Event Coordinator
Kinly —Hyderabad, Telangana
- ₹15,000 - ₹25,000 a month
- Full-time
- 12th Pass
- Project management
- Communication skills
Quick apply
1h
Supply chain management
Technocrats Horizons Compusoft Pvt. Ltd. —Hyderabad, Telangana
- ₹5,00,000 - ₹8,00,000 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
Sales Support Coordinator
SGS —Hyderabad, Telangana
- Full-time
- Sales
- English
- Microsoft Office
Quick apply
Sales Co-ordinator
SUMAX ENGINEERING LIMITED —Hyderabad, Telangana
- ₹35,000 - ₹50,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid sick time
Quick apply
8d
Executive Assistant to Director
Manaksia Coated Metals & Industries Ltd. —Banjara Hills, Hyderabad, Telangana
- ₹4,00,000 - ₹6,50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
Quick apply
Sales and Client Success Coordinator
WebPT India Private Limited —Hyderabad, Telangana
- CRM software
- Customer service
- B.Sc
Quick apply
4d
WFM Coordinator
IntouchCX —Hyderabad, Telangana
- Full-time
- Analysis skills
- Bachelor's degree
- Conflict management
Operations Coordinator
LEGION VITTOR PRIVATE LIMITED —Madhapur, Hyderabad, Telangana
- Full-time
- CRM software
- Hospitality
- Microsoft Excel
Quick apply
Associate Manager -Sales & Operations
PepsiCo —Hyderabad, Telangana
- Remote
- Finance
- Master's degree
- Bachelor's degree
Workforce Management Coordinator
IntouchCX —Hyderabad, Telangana
- Full-time
- Analysis skills
- Bachelor's degree
- Conflict management

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Manager-Operations

Sourceo
Hyderabad, Telangana

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Job details

Full-time
1 day ago

Qualifications

Microsoft Powerpoint
Microsoft Word
ITIL Certification
Microsoft Excel
Incident management
PMP
BMC Remedy
English
Local language
Bachelor's degree
ITIL
MPLS
ServiceNow
Hindi
Communication skills

Full job description

About US

A Fortune 500 India company, Sify Technologies is India’s most comprehensive ICT service & solution provider. With Cloud at the core of our solutions portfolio, Sify is focussed on the changing ICT requirements of the emerging Digital economy and the resultant demands from large, mid and small-sized businesses.

Sify’s infrastructure comprising the largest MPLS network, 10 top-of-the-line Concurrently Manageable DCs, partnership with global technology majors, vast expertise in business transformation solutions modelled on the cloud make it the first choice of start-ups, incoming Enterprises and even large Enterprises on the verge of a revamp.

More than 10000 businesses across multiple verticals have taken advantage of our unassailable trinity of Data Centers, Networks and Security services and conduct their business seamlessly from more than 1600 cities in India. Internationally, Sify has presence across North America, the United Kingdom and Singapore.

Sify, https://www.sifytechnologies.com/, Sify Technologies and www.sifytechnologies.com are registered trademarks of Sify Technologies Limited.

Job Details

Job Description

Key Responsibilities

Incident Management

Act as the primary coordinator for all major incidents and escalations level.
Ensure accurate incident categorization, prioritization, and assignment in line with defined SLAs.
Coordinate between L1, L2, and L3 support teams and third-party vendors/OEMs for resolution.
Drive incident bridges and provide regular updates to stakeholders until closure.
Perform impact analysis and ensure incidents are resolved within agreed timelines.

Communication Escalation

Maintain timely and transparent communication with internal teams, customers, and management.
Escalate incidents to higher levels (L3/OEM/Management) as per escalation matrix.
Ensure proper documentation of incident progress, updates, and closure notes.

Process Compliance Reporting

Adhere strictly to ITIL-defined Incident Management process.
Ensure creation and submission of Incident Reports for all critical and recurring incidents.
Prepare and publish critical device health Parameters report.

Collaboration Continuous Improvement

Work closely with monitoring and operations teams to ensure swift incident resolution.
Identify process gaps and provide recommendations for improving incident handling efficiency.
Participate in service review meetings and present incident-related metrics.

Required Skills Competencies:

Strong understanding of ITIL Incident Management processes.
Hands-on technical expertise at L2 level in at least Networking domain
Excellent communication, coordination, and stakeholder management skills.
Ability to work under pressure during high-severity incidents.
Good analytical and problem-solving skills.
Knowledge of ticketing/ITSM tools (e.g., ServiceNow, Remedy, etc.).

Qualifications Experience:

Graduate in Engineering/Technology (preferred) or equivalent technical qualification.
ITIL Strategic or equivalent/ PMP certification.
Excellent knowledge in Microsoft Word, excel and PowerPoint
Minimum 5 years of relevant experience in Incident Management/NOC/IT Operations.
Prior experience in handling major incidents in BFSI or large-scale enterprise environments is an advantage.

Fluent in both spoken and written English. Should be able to understand and speak Hindi or any other local language

Skills

Incident / Change / Problem Mgmt

Industries

Bank Network Infrastructure

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Manager-Operations - SIFY/7178/2026

Experience : 5 - 10 years

Notice Period : Immediate

Locations : Hyderabad, Telangana, India

Skills : Incident / Change / Problem Mgmt

Job Type : Not Mentioned

Posted:_7-Jul-2026 4:23 AM, Delivery-Network Digital Managed Services_Openings: 1 Job Applicants: 77

Apply

Job Description

Key Responsibilities

Incident Management

Act as the primary coordinator for all major incidents and escalations level.
Ensure accurate incident categorization, prioritization, and assignment in line with defined SLAs.
Coordinate between L1, L2, and L3 support teams and third-party vendors/OEMs for resolution.
Drive incident bridges and provide regular updates to stakeholders until closure.
Perform impact analysis and ensure incidents are resolved within agreed timelines.

Communication Escalation

Maintain timely and transparent communication with internal teams, customers, and management.
Escalate incidents to higher levels (L3/OEM/Management) as per escalation matrix.
Ensure proper documentation of incident progress, updates, and closure notes.

Process Compliance Reporting

Adhere strictly to ITIL-defined Incident Management process.
Ensure creation and submission of Incident Reports for all critical and recurring incidents.
Prepare and publish critical device health Parameters report.

Collaboration Continuous Improvement

Work closely with monitoring and operations teams to ensure swift incident resolution.
Identify process gaps and provide recommendations for improving incident handling efficiency.
Participate in service review meetings and present incident-related metrics.

Required Skills Competencies:

Strong understanding of ITIL Incident Management processes.
Hands-on technical expertise at L2 level in at least Networking domain
Excellent communication, coordination, and stakeholder management skills.
Ability to work under pressure during high-severity incidents.
Good analytical and problem-solving skills.
Knowledge of ticketing/ITSM tools (e.g., ServiceNow, Remedy, etc.).

Qualifications Experience:

Graduate in Engineering/Technology (preferred) or equivalent technical qualification.
ITIL Strategic or equivalent/ PMP certification.
Excellent knowledge in Microsoft Word, excel and PowerPoint
Minimum 5 years of relevant experience in Incident Management/NOC/IT Operations.
Prior experience in handling major incidents in BFSI or large-scale enterprise environments is an advantage.

Fluent in both spoken and written English. Should be able to understand and speak Hindi or any other local language

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customer support coordinator jobs in shamshabad hyderabad telangana

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Operations Coordinator

Associate Manager -Sales & Operations

Workforce Management Coordinator

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Job Details

Job Description

Key Responsibilities

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Manager-Operations - SIFY/7178/2026

Job Description

Key Responsibilities

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