Kolkata West Bengal No english job Jobs – 143 Open Jobs Today

Process Associate
Wipro Limited —Kolkata, West Bengal
- B.Sc
- English
- Master's degree
4d
Telesales Executive
Vxplore Technologies (P) Ltd. —Bally, West Bengal
- ₹10,000 - ₹15,000 a month
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply
1h
Marketing exec (social media) -freshers
UPTALENT —Kolkata, West Bengal
- ₹12,000 - ₹15,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
GN-T&O – Talent Development and Learning – Analyst
Accenture —Kolkata, West Bengal
- Full-time
- English
- Master's degree
- Bachelor's degree
4d
Customer Care Executive
Click1 Consulting Service —Kolkata, West Bengal
- ₹14,000 - ₹15,000 a month
- Full-time
- Customer service
- English
- In-person
- Health insurance
- Paid sick time
Quick apply
14d
Business Development Representative
GLOBEXTRA ONLINE SERVICES PRIVATE LIMITED —New Town, Kolkata, West Bengal
- ₹25,000 - ₹30,000 a month
- Full-time
- Sales
- Salesforce
- English
- Paid time off
- Flexible schedule
Quick apply
4d
Business Development Representative
Vyrazu Labs —Kolkata, West Bengal
- Full-time
- Remote
- B.Sc
- No experience needed
- English
- Work from home
BDM(DOMESTIC)
ProWebHill —Kolkata, West Bengal
- ₹9,00,000 - ₹30,00,000 a year
- Full-time
- English
- Bachelor's degree
- Software development
Tele Calling Executive - NGO
KnowHance Outserve Pvt Ltd —Madhyamgram, Kolkata, West Bengal
- ₹8,000 - ₹10,000 a month
- Full-time
- Sales
- No experience needed
- English
- Paid time off
Quick apply
8d
International CSA Profile
Oberlo Communications Pvt Ltd —Salt Lake, Kolkata, West Bengal
- ₹15,000 - ₹25,000 a month
- Full-time
- English
- 12th Pass
- In-person
Quick apply
4d
Customer Care Executive
NMB Communications PVT LTD —Salt Lake, Kolkata, West Bengal
- ₹11,000 - ₹20,000 a month
- Full-time
- Sales
- English
- 12th Pass
- Commuter assistance
- Paid time off
Quick apply
Marketing and Sales Executive
AIKO TECHNOLOGIES —Kolkata, West Bengal
- ₹30,000 - ₹50,000 a month
- Full-time
- Hybrid work
- Sales
- English
- Presentation skills
Quick apply
Web Developer
BLUE EYES INFOSOFT PRIVATE LIMITED —Kolkata, West Bengal
- From ₹15,000 a month
- Full-time
- Computer Science
- English
- Master's degree
- Paid time off
- Paid sick time
Quick apply
Inside Sales Executive
Emversity —Kolkata, West Bengal
- ₹2,50,000 - ₹4,00,000 a year
- Full-time
- Walk-in
- CRM software
- English
- Master's degree
Quick apply
1d
Admission Executive – Lead Generation & Walk-In Specialist
IEM PUBLIC SCHOOL —Salt Lake, Kolkata, West Bengal
- ₹18,000 - ₹20,000 a month
- Full-time
- Walk-in
- CRM software
- English
- 12th Pass
- Food provided
Quick apply
4d
Tour Executive
Nomadic Voyage On Wheels —Kolkata, West Bengal
- ₹10,000 - ₹12,000 a month
- Full-time
- Sales
- Customer service
- English
- Cell phone reimbursement
- Flexible schedule
Quick apply
12d
Hiring Sales Executive for a Digital Marketing Company
PK Digitech —Kolkata, West Bengal
- ₹14,000 - ₹25,000 a month
- Urgently hiring
- CRM software
- Salesforce
- English
Quick apply
Walk in For Content Moderator
Gear Inc. —Kolkata, West Bengal
- Overnight shift
- Walk-in
- No experience needed
- English
- Communication skills
Quick apply
Business Development Manager (BDM)
Excellis IT Pvt Ltd —Salt Lake, Kolkata, West Bengal
- ₹40,000 - ₹70,000 a month
- Full-time
- Marketing
- English
- Master's degree
Quick apply
19h
Web Support Executive (Google Ads, Social Media Ads)
Elphill Technology —Kolkata, West Bengal
- From ₹10,000 a month
- Full-time
- English
- Bachelor's degree
- Typing
- Commuter assistance
Quick apply
5d

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Process Associate

Wipro Limited -
Kolkata, West Bengal

Apply Now

Job details

Fresher
4 days ago

Qualifications

B.Sc
English
Master's degree
Analysis skills
Science
Bachelor's degree
Computer skills
B.E.
Business Administration
Typing
MBA

Full job description

Job Description #body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
Job Title: Process Associate
City: Kolkata
State/Province: West Bengal
Posting Start Date: 7/3/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:
Job Description

Experience Profile Education Requirements
Role Offshore Staff Offshore Staff
Associate Fresher or Experience
Strong aptitude for learning system software and product specific information
Strong analytical skills
Good English Comprehension skills
Ability to multitask with Keyboard shortcut skills
Having good hands on to computer typing Skills with a speed of 30WPM and 90% Accuracy.
Should be comfortable working in 24/7 shifts as per the business requirement Under Graduate/ Graduate Degree - Business or any discipline

B.SC IT,MBA,BE not eligible to apply

͏

Do

Support process by managing transactions as per required quality standards
Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
Update own availability in the RAVE system to ensure productivity of the process
Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
Follow standard processes and procedures to resolve all client queries
Resolve client queries as per the SLAÃ¢ÂÂs defined in the contract
Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
Document and analyze call logs to spot most occurring trends to prevent future problems
Maintain and update self-help documents for customers to speed up resolution time
Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
Ensure all product information and disclosures are given to clients before and after the call/email requests
Avoids legal challenges by complying with service agreements
͏
Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
Assist clients with navigating around product menus and facilitate better understanding of product features
Troubleshoot all client queries in a user-friendly, courteous and professional manner
Maintain logs and records of all customer queries as per the standard procedures and guidelines
Accurately process and record all incoming call and email using the designated tracking software
Offer alternative solutions to clients (where appropriate) with the objective of retaining customersÃ¢ÂÂ and clientsÃ¢ÂÂ business
Organize ideas and effectively communicate oral messages appropriate to listeners and situations
Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
͏
Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
Undertake product trainings to stay current with product features, changes and updates
Enroll in product specific and any other trainings per client requirements/recommendations
Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
Update job knowledge by participating in self learning opportunities and maintaining personal networks
͏

Deliver

No Performance Parameter Measure
1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

Mandatory Skills: Claims_Processing .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

Apply Now

Refine Your Search

no english job jobs in kolkata west bengal

Process Associate

Telesales Executive

Marketing exec (social media) -freshers

GN-T&O – Talent Development and Learning – Analyst

Customer Care Executive

Business Development Representative

Business Development Representative

BDM(DOMESTIC)

Tele Calling Executive - NGO

International CSA Profile

Customer Care Executive

Marketing and Sales Executive

Web Developer

Inside Sales Executive

Admission Executive – Lead Generation & Walk-In Specialist

Tour Executive

Hiring Sales Executive for a Digital Marketing Company

Walk in For Content Moderator

Business Development Manager (BDM)

Web Support Executive (Google Ads, Social Media Ads)

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