Jigani, Bengaluru, Karnataka Inbound sales representative Jobs – 209 Open Jobs Today

Customer Relationship Management Executive
Vayah Vikas —Bengaluru, Karnataka
- Full-time
- CRM software
- Sales
- English
Quick apply
10d
Demand Generation Representative, Scale
AWS India - Karnataka —Bengaluru, Karnataka
- Full-time
- Sales
- Salesforce
- Microsoft Office
13d
Business Development Representative, India
Telnyx —Bengaluru, Karnataka
- Sales
- Salesforce
- English
Quick apply
Cloud Sales Representative, Scale
AWS India - Karnataka —Bengaluru, Karnataka
- Full-time
- Sales
- Master's degree
- AWS
Sales Development Rep Senior Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Sales
Inside Sales Management Specialist
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Sales
Inside Sales Representative (Indian Market)
Qureos Inc —Bengaluru, Karnataka
- Remote
- Salesforce
- Business development
- Human resources
Inside Sales for ANZ Service
Thermo Fisher Scientific —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Sales
- Salesforce
13d
Sales Development Representative
Cleo (India) —Bengaluru, Karnataka
- Remote
- Oracle
- Sales
- Salesforce
Quick apply
Sales Representative
LIPI MARKETING PRIVATE LIMITED —Bangalore City, Bengaluru, Karnataka
- ₹30,000 - ₹40,000 a month
- Full-time
- CRM software
- Up to 50% travel
- Salesforce
- Health insurance
- Paid sick time
Quick apply
Associate Director - Sales Operations
MarketStar —Bengaluru, Karnataka
- Full-time
- Management
- Sales
- Marketing
Sales Representative
Author's Channel —Bangalore City, Bengaluru, Karnataka
- ₹15,000 - ₹18,000 a month
- Full-time
- English
- In-person
- Communication skills
- Cell phone reimbursement
Quick apply
Telesales Representative
Apna —Bengaluru, Karnataka
- ₹4,00,000 - ₹5,50,000 a year
- Full-time
- English
- Microsoft Office
- Master's degree
Quick apply
Inbound Sales Representative Associate- Voice
Accenture —Bengaluru, Karnataka
- Full-time
Business Development Representative, EMEA
Absolute Software —Bengaluru, Karnataka
- Full-time
- Microsoft Access
- Sales
- Salesforce
13d
Business Development Representative (BDR) – India
Copado —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Salesforce
- English
- Communication skills
Quick apply
Sales Representative
Garima Enterprises —Whitefield, Bengaluru, Karnataka
- ₹18,000 - ₹25,000 a month
- Full-time
- Sales
- Customer service
- English
Quick apply
Senior Sourcing Partner - Sales
Salesforce —Bengaluru, Karnataka
- Full-time
- Sales
- Salesforce
- Project management
Inbound Sales Representative New Associate - Voice
Accenture —Bengaluru, Karnataka
- Full-time
- Communication skills
Customer Sales Representative(Voice Based)
CO —Bengaluru, Karnataka
- ₹45,000 - ₹48,000 a month
- Night shift
- Sales
- Customer service
- Microsoft Office
Quick apply

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Customer Relationship Management Executive

Vayah Vikas
Bengaluru, Karnataka

Quick apply

Job details

Full-time
10 days ago

Qualifications

CRM software
Customer retention
Sales
English
Senior care
Analysis skills
Bachelor's degree
Data entry
Conversion optimisation
Relationship management
Kannada
Customer support
Business Administration
Communication skills

Full job description

About the job

Job Title: CRM Representative

Location: Bangalore

Role Overview:

We are seeking a proactive and customer-focused CRM Representative to manage member interactions, drive service conversions, and support service delivery. This role involves making outbound and inbound calls, handling enquiries, ensuring timely follow-ups, and coordinating with internal teams and partners to deliver services effectively.

The CRM Representative will play a key role in engaging members, converting leads into services, and ensuring a smooth end-to-end service experience.

Key Responsibilities:

CRM & Calling

Handle inbound and outbound calls to members and leads

Ensure timely follow-ups on all enquiries and service requests

Maintain accurate data entry and updates in the CRM system

Service Conversion

Convert enquiries and event leads into service bookings

Clearly explain available services and guide members to the right solution

Capture reasons for non-conversion

Service Delivery Support

Coordinate with internal teams and partners for service fulfilment

Track service status and ensure timely closure

Keep members informed on service progress

Data & Reporting

Maintain call logs, follow-up records, and service updates

Ensure all interactions are documented with comments and dates

Share daily updates on calls, leads, and conversions

Customer Experience

Address member queries and concerns promptly

Escalate issues when required

Ensure a positive and empathetic interaction with senior citizens

Key Performance Indicators (KPIs):

Call & Follow-up Efficiency
Achieve daily call targets with 100% follow-up on assigned leads within defined timelines.
Conversion Rate
Convert of enquiries into service requests.
Service Coordination
Ensure timely tracking and closure of service requests with clear updates.
CRM Data Accuracy
Maintain 100% accuracy in CRM entries and call documentation.
Customer Satisfaction
Ensure positive feedback and minimal escalations from members.

Qualifications & Skills Required:

Graduate with 1–3 years of experience in CRM, calling, sales or customer support roles

Strong communication and interpersonal skills

Ability to handle calls professionally and empathetically

Basic knowledge of CRM tools and data entry

Ability to manage multiple follow-ups and tasks

Fluency in English and regional language (Kannada preferred)

What We Offer:

Opportunity to work in the senior care ecosystem

Exposure to service delivery and customer engagement

Supportive and purpose-driven work environment

Vayah Vikas is a registered Public Trust dedicated to enhancing the quality of life for the elderly through services tailored to their needs. By collaborating with service providers and establishing State Chapters nationwide, Vayah Vikas focuses on wellness, well-being, and self-actualization to foster dignified and enriched living for seniors. The organization is guided by a distinguished leadership team comprising accomplished professionals from fields like healthcare, public service, and technology. Vayah Vikas is committed to building a supportive community and impactful initiatives for the betterment of the elderly population.

Role Description

This is a full-time, on-site role based in New Delhi for a Customer Relationship Management (CRM) Executive. The CRM Executive will focus on managing and improving relationships with members, ensuring exceptional customer experience, and supporting customer retention strategies. Day-to-day responsibilities include addressing member queries, analyzing customer behavior, developing strategies to enhance satisfaction, and supporting the sales team by identifying growth opportunities. This role will also involve collaborating with various stakeholders to improve member engagement and satisfaction.

Qualifications

Strong Analytical Skills to assess customer data and derive actionable insights
Proficiency in Customer Experience and Customer Retention management
Excellent Communication skills for effective interaction with members and stakeholders
Experience in Sales and relationship management
Strong organizational and multitasking abilities
Proficiency in CRM tools and software is a plus
Bachelor's degree in Business Administration, Marketing, or a related field
Prior experience working in non-profit or eldercare services will be an advantage

Work Location: In person

Quick apply

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