Gurugram, Haryana Customer support associate Jobs – 363 Open Jobs Today

Associate - Customer Care - Voice 5A
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
4d
International Technical Support Executive
Transcom —Gurugram, Haryana
- ₹24,000 - ₹30,000 a month
- Full-time
- English
- Microsoft Office
- Bachelor's degree
Quick apply
Customer Support Associate
SGN Consultancy —Gurugram, Haryana
- ₹14,000 - ₹18,000 a month
- Full-time
- Customer service
- English
- 12th Pass
- Health insurance
- Paid time off
Quick apply
7d
Customer Experience Associate
Chipper Consumer Pvt. Ltd. —Gurugram, Haryana
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- Customer service
- In-person
- Office experience
- Health insurance
- Life insurance
Quick apply
Technical Support Associate
Quickgov Solutions Private Limited —Gurugram, Haryana
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- English
Quick apply
6d
Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics
Mastercard —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- English
- Master's degree
Sr. Associate - Customer Care - Blended 5B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Senior Process Associate
HCLTech —Gurugram, Haryana
- Microsoft Excel
- Finance
- Analysis skills
- Health insurance
13d
Customer Support Executive (CSE)-International BPO
Pursuit Advisor —Gurugram, Haryana
- ₹18,000 - ₹38,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Commuter assistance
- Health insurance
Quick apply
Senior Associate, Commercial Excellence - Global Capability Center
Alvarez & Marsal —Gurugram, Haryana
- Microsoft Excel
- Finance
- Master's degree
Associate Consultant – Strategy Consulting, Technology Practice
Boston Analytics —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Immediate Hiring For International Customer Service Executive
Pursuit Advisor —Gurugram, Haryana
- ₹20,000 - ₹38,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Commuter assistance
- Health insurance
Quick apply
Senior Associate customer support
Matching services —Gurugram, Haryana
- ₹14,540.63 - ₹35,340.27 a month
- Full-time
- Customer service
- English
- Master's degree
- Health insurance
- Flexible schedule
Quick apply
2d
Human Capital - Total Rewards (Equity Rewards) - Associate
Kohlberg Kravis Roberts & Co. —Gurugram, Haryana
- Email
- Microsoft Excel
- Customer service
- B.Sc
Customer Support Associate
BYLD Group —Gurugram, Haryana
- ₹18,000 - ₹24,000 a month
- Full-time
- CRM software
- Customer service
- English
- Health insurance
- Flexible schedule
Quick apply
Customer Service Associate
American Express —Gurugram, Haryana
- Full-time
- Customer service
- Computer literacy
- Analysis skills
6d
Customer Service Associate
airveda —Gurugram, Haryana
- ₹3,00,000 - ₹4,00,000 a year
- Full-time
- Customer service
- Salesforce
- English
Quick apply
Customer Support Associate
Led vision —Gurugram, Haryana
- ₹20,000 - ₹25,000 a month
- Full-time
- English
- In-person
- Communication skills
- Health insurance
- Flexible schedule
Quick apply
Customer Support Associate
Recruit Solve —Gurugram, Haryana
- ₹20,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- 12th Pass
Quick apply
6d
Client Operations Associate
AHEAD —Gurugram, Haryana
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Sales
- Health insurance
- Paid time off

I want to receive the latest job alerts for customer support associate in gurugram, haryana

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support associate jobs near gurugram, haryana

Technical Support Associate jobs in Gurugram, Haryana

Technical Support jobs in Gurugram, Haryana

Customer Service Representative jobs in Gurugram, Haryana

Human Resources Administrator jobs in Gurugram, Haryana

Associate Consultant jobs in Uttar Pradesh

Associate Consultant jobs in Chennai, Tamil Nadu

Doctor ,physician ,consultant jobs in Nashik, Maharashtra

Associate Consultant jobs in Delhi, Delhi

Associate Consultant jobs in Bangalore Corporation Building, Bengaluru, Karnataka

Consultant Work From Home jobs in Delhi

Travel Consultant jobs in Bengaluru, Karnataka

Bosch, Process Associate jobs in Coimbatore, Tamil Nadu

Technical Support Associate jobs in Kerala

Catalog Associate, Ecommerce jobs in Coimbatore, Tamil Nadu

Technical Support Associate jobs in Nehru Place, Delhi, Delhi

Technical Support Associate jobs in Tamil Nadu

Research Associate jobs in Ahmedabad, Gujarat

Technical Support Associate jobs in Pune, Maharashtra

Senior Customer Support Representative jobs in Chennai, Tamil Nadu

Customer Success Manager jobs in Remote

Associate - Customer Care - Voice 5A

Genpact India Pvt. Ltd. -
Gurugram, Haryana

Quick apply

Job details

Full-time
4 days ago

Qualifications

Customer service
English
Technical support
Bachelor's degree
IT
Business Administration
Fraud prevention and detection
BA
Banking
Marketing
Information Technology

Full job description

Associate - Customer Care - Voice

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Associate – Customer Care Voice Payments

Responsibilities:

Guide customers through end-to-end money movement workflows for payments and funding, including receiving money (inflows) and sending/withdrawing money (outflows), with an emphasis on accuracy, timeliness, and customer confidence.
Diagnose and resolve transactional issues such as failed/returned payments, holds, chargebacks/disputes impacts, funding delays, bank connection issues, reconciliation mismatches, and deposit/withdrawal exceptions, using a structured investigative approach.
reporting).
Own customer issues from intake to resolution whenever possible; when escalation is needed, document hypotheses, evidence, actions taken, and customer impact clearly to reduce repeat work and customer effort.
Communicate with clarity and confidence—especially when sharing outcomes the customer may not want to hear. Set expectations early, explain the “why” in plain language, and hold firm on policy, risk, and compliance requirements while still showing empathy and offering next-best options.
Build trust quickly by identifying business goals and constraints, de-escalating when needed, and using appropriate financial and payments terminology.
Follow established policies, compliance requirements, and risk controls, and apply sound judgment when navigating regulated or sensitive money-movement scenarios within role scope.
Stay effective in a fast-changing environment by using available resources to find accurate answers quickly, keep up with updates, and stay focused on moving the customer’s issue forward.
Gain a thorough understanding of the customer’s small business operations, challenges, and goals

Recommend the right solutions based on need across the client ecosystem and reinforce the value proposition and complete sale during call (including new customer acquisition and/or ecosystem attach)

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Customer Experience Certification (COPC) - COPC Inc.COPC Inc., Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human Resources

Required Skills

Account Maintenance, Banking Capital Markets, Customer Care, Customer Experience (CX), Customer Service, Fraud Detection, Fraud Disputes, Online Customer Support, Online Transaction Processing (OLTP), Sales Support, Speech Analytics, Technical Support, Third Level Support, Virtual Administrative Support, Voice-User Interface

Language

English (Required), English (Required)

Language Proficiency -

Advanced - C1

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Voice

Remote Type -

Office

Work Shift -

Night Job (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Quick apply

Refine Your Search

customer support associate jobs in gurugram, haryana

Associate - Customer Care - Voice 5A

International Technical Support Executive

Customer Support Associate

Customer Experience Associate

Technical Support Associate

Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics

Sr. Associate - Customer Care - Blended 5B

Senior Process Associate

Customer Support Executive (CSE)-International BPO

Senior Associate, Commercial Excellence - Global Capability Center

Associate Consultant – Strategy Consulting, Technology Practice

Immediate Hiring For International Customer Service Executive

Senior Associate customer support

Human Capital - Total Rewards (Equity Rewards) - Associate

Customer Support Associate

Customer Service Associate

Customer Service Associate

Customer Support Associate

Customer Support Associate

Client Operations Associate

I want to receive the latest job alerts for customer support associate in gurugram, haryana

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected