Noida Uttar Pradesh Senior customer service representative Jobs – 34 Open Jobs Today

Director, Marketing
Oxford University Press Pakistan —Noida, Uttar Pradesh
- Customer service
- English
- Master's degree
Sr. Executive - Inside Sales
Flexsin —Noida, Uttar Pradesh
- CRM software
- Computer science
- Sales
Senior Data Analytics Engineer
Oxford University Press Pakistan —Noida Sector 62, Noida, Uttar Pradesh
- SQL
- Analysis skills
- Communication skills
Senior Telesales Executive
MAZTRO REALTY PRIVATE LIMITED —Ghaziabad, Uttar Pradesh
- From ₹15,000 a month
- Full-time
- Microsoft Excel
- In-person
- Training & development
Quick apply
6d
Branch Sales Manager
gHRig People Solutions —Greater Noida, Uttar Pradesh
- ₹7,00,000 a year
- Full-time
- Communication skills
Quick apply
Executive
EXL Service —Noida, Uttar Pradesh
- Full-time
- Diploma
Field Service Representative
JLG —Central District, Delhi
- Full-time
- 12th Pass
- Assembly
- Travel
DLP Manager
ALSTOM —Ghaziabad, Uttar Pradesh
- Full-time
- PMP
- Project management
- Electrical experience
Presales-Cloud Architect
Sopra Steria —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- Windows
- SQL
Quick apply
Telecaller – Fundraising (NGO)
Siddhas Trust —South District, Delhi
- ₹15,000 - ₹20,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
- Cell phone reimbursement
Quick apply
4399778-Senior Executive
EXL Service —Noida, Uttar Pradesh
- Full-time
- Accounting
Senior IT Developer
DSV —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- DevOps
Sales Development Representative Intern
Macgence —Noida, Uttar Pradesh
- Email
- CRM software
- Sales
- Business development

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Director, Marketing

Oxford University Press Pakistan -
Noida, Uttar Pradesh

Apply Now

Job details

Qualifications

Customer retention
Customer service
English
Master's degree
Analysis skills
Digital marketing
Business Administration
MBA
Communication skills
Marketing
Senior leadership

Full job description

Location:
Noida, UP, IN, 201306

Salary:
Nil

Division:
Education

Department:
Marketing

About the Role

Introduction –

This is a compelling opportunity to lead the marketing function at Oxford University Press (OUP) India, a globally respected institution committed to delivering high-quality educational resources. As Marketing Director, you will play a pivotal role in shaping the future of English, STEM, and Digital education across India. This role offers the chance to drive meaningful impact through strategic leadership, data-driven decision-making, and innovative campaigns that align with OUP’s mission and values. It’s an exciting time to join a purpose-driven organization that values excellence, collaboration, and customer-centricity.

Opportunity –

As Director of Marketing, you will:
Design and implement comprehensive marketing strategies to acquire new customers and grow revenue across all product lines.

Lead initiatives to enhance customer retention and satisfaction, ensuring consistent revenue from existing users.

Oversee customer service excellence, aiming for high Net Promoter Scores (NPS) and long-term loyalty.

Drive brand visibility through strategic campaigns and partnerships, particularly in English language learning, STEM, and digital innovation.

Leverage analytics and consumer insights to inform product development, pricing, and marketing decisions.

Build and lead a high-performing marketing team, fostering a culture of growth, accountability, and innovation.

Your work will directly influence OUP India’s growth trajectory and reinforce its leadership in the education sector.

About You

Essential Criteria

Master’s Degree (MBA) in Marketing from a Tier-1 institution.

Minimum 15 years of marketing experience, including at least 5 years in a senior leadership role.

Proven success in customer acquisition and retention strategies.

Strong leadership and team development capabilities.

Advanced analytical skills and experience using data to drive decisions.

Excellent communication and stakeholder engagement skills.

Deep understanding of digital marketing tools and platforms.

Familiarity with the Indian education sector and market dynamics.

Experience in managing customer service functions and achieving high satisfaction metrics.

Ability to manage multiple projects in a fast-paced environment.

Queries

Please contact [email protected] with any queries relating to this role.

Salary

Dependent on skills and experience.

We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.

Job Category:
Marketing & Communications

Apply Now

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senior customer service representative jobs in noida uttar pradesh

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