Hyderabad Telangana Director of customer service Jobs – 212 Open Jobs Today

Director, Human Resources
IntouchCX —Hyderabad, Telangana
- Full-time
- Customer service
- Supervising experience
- Bachelor's degree
Deputy Director Transportation
PepsiCo —Hyderabad, Telangana
- Remote
- Management
- ERP systems
- APIs
10d
Talent Acquisition Partner (Contract) - Non-tech
Seismic —Hyderabad, Telangana
- Hybrid work
- Bachelor's degree
- Recruiting
- Communication skills
Customer Success Associate
Hewlett Packard Enterprise —Hyderabad, Telangana
- Full-time
- Computer Science
- Data analysis skills
- Master's degree
Associate Director - Global Partner Marketing – Hyperscaler
Kore.ai, Inc. —Hyderabad, Telangana
- Full-time
- Master's degree
- AWS
- Project management
Quick apply
Associate Director Transactions and Processing
Trimont Services India Pvt Ltd —Hyderabad, Telangana
- Hybrid work
- Finance
- Master's degree
- Administrative experience
Assistant Sales Manager Real Estate
Q9 Infra Private Limited —Madhapur, Hyderabad, Telangana
- From ₹30,000 a month
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Sr. Associate FP&A
Amgen —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
Director of Product Development
Epiq Systems, Inc. —Hyderabad, Telangana
- Full-time
- Azure
- Oracle
- Java
Senior Director, Technology Operations & Platform Reliability
Regeneron —Hyderabad, Telangana
- Azure
- Computer Science
- AWS
- Health insurance
- Paid time off
8d
Associate Director Inside Sales
Accenture —Hyderabad, Telangana
- Full-time
- CRM software
- Sales
- Salesforce
Senior Solution Consultant I
Seismic —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Strategic Customer Development Manager (North India)
The U.S. Pharmacopeia (USP) —Hyderabad, Telangana
- Full-time
- Salesforce
- English
- Microsoft Office
- Paid time off
Senior Branch Manager
Northeast Chit Fund Services Private Limited —Hyderabad, Telangana
- ₹4,00,000 - ₹5,00,000 a year
- Full-time
- Management
- Microsoft Office
- Finance
- Health insurance
Quick apply
Salesforce Manager
Zelis —Hyderabad, Telangana
- Full-time
- Hybrid work
- Management
- Computer Science
- Salesforce
Technical Delivery Manager
Zelis —Hyderabad, Telangana
- Full-time
- Hybrid work
- Azure
- Databases
- AWS
Sr Associate Finance OPS
Amgen —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
Program Director 3
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- PMP
Quick apply
Director - Delivery Management
EPAM Systems, Inc. —Hyderabad, Telangana
- Azure
- PMP
- AWS
- Health insurance
- Paid time off
Director-IOA
Cognizant —Hyderabad, Telangana
- Full-time
- Hybrid work
- Sales
- Leadership
- Communication skills

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Director, Human Resources

IntouchCX -
Hyderabad, Telangana

Apply Now

Job details

Full-time

Qualifications

Customer service
Employee relations
Supervising experience
Bachelor's degree
Human resources
Leadership
Communication skills

Full job description

About IntouchCX

IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.

About the Job

IntouchCX, one of the world’s leading outsourcing companies, is seeking a Director of Human Resources (HR)

This role is a key component of the Human Resources department and has a strong influence on the organizational development of our company from a leadership, employee engagement and management perspective. The Director of Human Resources (HR) will supervise and ensure the effective execution and administration of HR activities and initiatives. In addition, the Director of HR will provide timely, knowledgeable and professional advice and services to a specified location(s).

As Director of Human Resources, You Will…

Coach and assist operational and support group management teams with employee relations matters including investigations, terminations, leave and disability management, employee relations concerns and issues
Support program execution and implementation associated with people-related change initiatives and HR deliverables
Coach employees, HR Team members and managers on development needs, career growth and learning opportunities
Collaborate with various departments and leaders, locally and across the globe, managing and driving results of our people operations programs
Support and drive the IntouchCX culture within all teams and programming
Design and facilitate HR related training programs to front-line management, support departments and hourly employees
Produce accurate and relevant metrics and reports
Conduct special projects as assigned

As Director of Human Resources, You Have…

7-10 years of HR experience with progressively increasing roles and responsibilities
Certificate or degree in Business with a major in Human Resources
SHRM designation (or equivalent) obtained or in progress (asset)
Experience in supervising a team (Bonus if you have experience in the BPO/Customer Service Industry)
Strong experience in employee relations and labor legislation of local markets and the United States
Experience investigating matters thoroughly and making recommendations/decisions based upon findings
Demonstrated expertise in building, developing and managing relationships with internal and external customers
A strong business and HR acumen including strong problem-solving skills, critical thinking, analysis and ability to influence and partner with different levels of the company to achieve results
An entrepreneurial spirit, creative outlook and resourceful nature
A demonstrated ability to operate in a matrixed environment to influence and leverage resources
Strong leadership skills and a high degree of cross-functional cooperation
Exceptional communication skills, both verbally and written, with the ability to communicate a variety of messages articulated simply and clearly to different audiences
Capabilities in problem solving complex and diverse issues, including strong experience handling escalated situations and people to effective resolution
Passion for developing people and making others successful
Superior attention to detail and excellent interpersonal skills
The ability to self-manage daily duties and time in a fast-paced, always changing environment
The ability to maintain confidentiality with sensitive situations (required)

Apply Now

Refine Your Search

director of customer service jobs in hyderabad telangana

Director, Human Resources

Deputy Director Transportation

Talent Acquisition Partner (Contract) - Non-tech

Customer Success Associate

Associate Director - Global Partner Marketing – Hyperscaler

Associate Director Transactions and Processing

Assistant Sales Manager Real Estate

Sr. Associate FP&A

Director of Product Development

Senior Director, Technology Operations & Platform Reliability

Associate Director Inside Sales

Senior Solution Consultant I

Strategic Customer Development Manager (North India)

Senior Branch Manager

Salesforce Manager

Technical Delivery Manager

Sr Associate Finance OPS

Program Director 3

Director - Delivery Management

Director-IOA

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