Maharashtra Spa Jobs – 82 Open Jobs Today

Guest Relations Manager
IHCL —Maharashtra
- Hospitality
- English
Property Manager
Crest Property Solutions —Lower Parel, Mumbai, Maharashtra
- ₹1,50,000 a month
- Hospitality
- Engineering
- Bachelor's degree
Esthetician, therapist and manager
The clinic by Dr zara —Andheri West, Mumbai, Maharashtra
- ₹10,000 - ₹30,000 a month
- Full-time
- Anatomy knowledge
- English
- 12th Pass
Quick apply
1d
Sales Manager
Birlaworkforce —Mumbai, Maharashtra
- ₹40,222.15 - ₹80,040.50 a month
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
10d
Spa Receptionist
Sunrise spa —Mumbai, Maharashtra
- ₹15,000 - ₹17,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
Inventory Manager at Shivas Hair Designers Pvt Ltd ( Andheri )
Shivas Hair Designers Pvt Ltd —Mumbai, Maharashtra
- ₹40,000 - ₹55,000 a month
- Urgently hiring
- Data analysis skills
- Analysis skills
- In-person
Quick apply
Guest Relation Executive-
Orion spa & health care centre —Baner, Pune, Maharashtra
- ₹13,000 - ₹18,000 a month
- Full-time
- Customer service
Salon Desk Executive
Envi Salon & Spa —Maharashtra
- 12th Pass
- Computer skills
- Leadership
Guest relation Executive /manager
Kheoni Ventures Pvt. Ltd. —Airport, Mumbai, Maharashtra
- ₹25,000 - ₹30,000 a month
- Full-time
- Customer service
- In-person
- Communication skills
- Flexible schedule
Quick apply
HR Associate/ supervisor
Stone Water Resort & Spa Karjat —Karjat, Maharashtra
- ₹17,000 - ₹22,000 a month
- Full-time
- Master's degree
- Bachelor's degree
- Human resources
- Commuter assistance
- Paid time off
Quick apply
7d
Sales Manager Corporate/Mice
Radisson Hotel Group —Lonavala, Pune, Maharashtra
- ₹6,00,000 - ₹9,00,000 a year
- Full-time
- Remote
- Hospitality
- Sales
- English
Quick apply
Sales Manager
The Lalit Suri Hospitality Group —Mumbai, Maharashtra
- ₹60,000 - ₹75,000 a month
- Full-time
- Hospitality
- Sales
- Marketing
- Health insurance
- Food provided
Quick apply
Front Desk Exe / Receptionist- Bandra
PRETTISLIM —Bandra, Mumbai, Maharashtra
- ₹18,000 - ₹22,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Master's degree
- Paid time off
Quick apply
T&T- Customer- M&C - Manager | Adobe Experience Manager (AEM -BE) | Mumbai
Deloitte —Mumbai, Maharashtra
- DevOps
- Java
- Master's degree
10d
Barista
Sante Spa Cuisine —Pune, Maharashtra
- ₹14,000 - ₹16,000 a month
- Weekend availability
- Serving
- Customer service
- 12th Pass
- Food provided
Quick apply
Application Development & Support Manager
Vertiv —Pune, Maharashtra
- Computer Science
- Software troubleshooting
- SQL
Beauty Salon Manager
Oxywin Advisors Pvt Ltd —Andheri, Mumbai, Maharashtra
- ₹25,000 - ₹45,000 a month
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
- Flexible schedule
Quick apply
8d
Front Office, Concierge Head
Della Group —Lonavale, Maharashtra
- Weekend availability
- Hospitality
- Microsoft Excel
- English
8d
Cluster Managers
Ode Spa —Mumbai, Maharashtra
- Full-time
- Hospitality
- Microsoft Excel
- Management
T&T- Customer- M&C - Consultant | Adobe Experience Manager (AEM) | Mumbai
Deloitte —Mumbai, Maharashtra
- DevOps
- Java
- Master's degree
10d

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Guest Relations Manager

IHCL -
Maharashtra

Apply Now

Job details

Qualifications

Hospitality
English
Hospitality Management
Hospitality management

Full job description

8 Jul 2026

Business Unit: Taj Alibaug Resort & Spa, Maharashtra

Department: Front Office

Job requisition ID: 17152

Description:

About IHCL

Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.

Careers at IHCL

At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.

Job Objective

To ensure guest satisfaction and create customer delight through seamless and extraordinary service, which is provided to the guest by following the procedures laid down as per the standards.

Essential Job Tasks

'*Develops and Sustains productive customer relationships, actively seeking information to understand and address guests' needs.

Prepares reports of guest feedback on TrustYou (Guest Email Feedback System) and on Social Media Platforms and ensures appropriate corrective action is taken in consultation with Front Office Manager.

Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.

Areas of Responsibility

Financials

Ensures daily performance and manages revenue through revenue and yield management techniques.

Focuses on generating incremental revenue through Early Check-in and Late Check-outs.

Encourages the team to cross sell other hotel services like Spa, Restaurants, Travel Services.

Monitors the business of competition hotels in terms of new accounts and rates.

Process

'*Plan VIP arrivals stay experiences and Magical moments.

Monitor daily bookings and ensure as per guest preferences room will be ready, oversee check-in and check-out procedures.

Actively listen to and resolve complaints with appropriate service recoveries with consultation within Front Office Manager.

Promptly address guest’s requests with coordination with all operational departments

Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services.

Manage guest relations team to ensure we comply with all standards and operating procedures.

Examine daily duties, assign tasks and check on progress. Appraise team’s performance and produce regular reports

People

'*Maintains a strong working relationship with all departments to support hotel operations and goals and to expedite the resolution of any problems that may arise through the general operation of the hotel.

Empowers associates to provide excellent customer service.

Prepares the departments duty rosters and approves leave in consultation with the department head.

Sets a positive example for guest relations.

Strives to improve service performance.

Audit And Compliance

'*Asssists the department heads in reviewing audit findings - Safety/Hygiene and TPAM (Taj Positive Assurance Model) and takes corrective measures to ensure full compliance

Conducts the internal audit checklists as per the IHCL Safety Guidelines

Safety

'*Assists the department head in identifying risks and develop HIRA (Hazard Identification and Risk Assessment).

Assists the department head in adhering to roles and responsibilities pertaining to safety as defined by the hotel from time to time as per the PCM (Progressive Consequence Management) SOP and IMBC (Incident Management and Business Continuity).

Required Qualifications

Degree in Hospitality Management.

Work Experience

At least 1 year of relevant experience at a managerial position or 2 years of experience at supervisory position.

Languages Needed in Position

English

Key Interfaces- External

Key Interfaces- Internal

Behavioural Competencies

Process Excellence

Result Orientation

Collaborative Engagement

Change Championship

Growth Mindset

Talent Enrichment

Guest Centricity

Personal Effectiveness

Equal Opportunities Employment at IHCL

At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.

Apply Now

Refine Your Search

spa jobs in maharashtra

Guest Relations Manager

Property Manager

Esthetician, therapist and manager

Sales Manager

Spa Receptionist

Inventory Manager at Shivas Hair Designers Pvt Ltd ( Andheri )

Guest Relation Executive-

Salon Desk Executive

Guest relation Executive /manager

HR Associate/ supervisor

Sales Manager Corporate/Mice

Sales Manager

Front Desk Exe / Receptionist- Bandra

T&T- Customer- M&C - Manager | Adobe Experience Manager (AEM -BE) | Mumbai

Barista

Application Development & Support Manager

Beauty Salon Manager

Front Office, Concierge Head

Cluster Managers

T&T- Customer- M&C - Consultant | Adobe Experience Manager (AEM) | Mumbai