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Global IT Configuration Engineer Manager

Boston Consulting Group -
Gurugram, Haryana

Apply Now

Job details

Full-time

Qualifications

Azure
Microsoft Outlook
Spark
Slack
Microsoft Exchange
Windows
PKI
Splunk
APIs
Agile
PowerShell
Active Directory

Full job description

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

BCG is continuing to modernize how we collaborate, communicate, and work globally. As part of the Digital Collaboration portfolio, this role will help strengthen and evolve the firm’s messaging ecosystem, ensuring secure, scalable, and reliable collaboration experiences across a complex enterprise environment.

As the IT Configuration Engineer Manager – Messaging, you will provide technical leadership and operational expertise across BCG’s messaging platforms, partnering closely with architecture, security, infrastructure, and product teams. You will contribute to platform strategy, drive service improvements, support enterprise-scale messaging capabilities, and help guide teams through ongoing digital transformation initiatives.

Lead engineering, administration, and continuous improvement of enterprise messaging platforms

Support and enhance technologies including Outlook (Windows, Mac & mobile), MS Teams, Slack, and email security gateways

Partner with architects and cross-functional teams during solution design and implementation phases

Design, manage, and optimise Exchange On-Premise and Exchange Online environments, including hybrid configurations

Configure and manage TLS, PKI, and certificate management for secure email transport

Troubleshoot and resolve complex messaging and collaboration platform issues

Contribute to messaging security, compliance, and delivery optimization initiatives

Collaborate with Agile teams to support product delivery and continuous improvement efforts

Own and enforce DMARC, DKIM, and SPF policies — from initial configuration through to p=reject enforcement and ongoing monitoring

Manage advanced email security configurations including anti-spam, anti-phishing, safe links, safe attachments, and data loss prevention

Investigate and resolve email deliverability issues, spoofing attempts, and phishing threats across the enterprise

Identify opportunities to apply AI/ML models for anomaly detection, spam classification, and intelligent routing within the messaging ecosystem

Contribute to the organisation's AI-in-messaging roadmap and prototype solutions that reduce manual effort and improve platform resilience

Build and maintain real-time automation solutions using PowerShell, Graph API, and scripting frameworks to streamline messaging operations

Coach and support team members while fostering collaboration and knowledge sharing across teams

What You'll Bring

Deep, hands-on expertise with DMARC, DKIM, and SPF — including policy design, enforcement strategy, and reporting (DMARC Analyser, Agari, or similar)
Strong experience with Exchange On-Premise and hybrid Exchange Server deployments, including migration, coexistence, and DAG management
Proficiency with Active Directory (AD / Azure AD) in the context of mail flow, connectors, and identity-linked messaging configurations
Solid understanding of TLS (opportunistic and enforced), certificate management, and secure mail transport across organisational boundaries
Advanced email security knowledge spanning anti-spam, anti-phishing, spoofing protection, and compliance controls in M365 / Exchange environments
Experience administering platforms including Outlook, Slack, MS Teams, and Mimecast
Ability to troubleshoot complex technical issues across large-scale enterprise environments
Strong collaboration and stakeholder management skills across global technology teams
Experience coaching team members and contributing to a collaborative team environment

Who You'll Work With

You will work closely with teams across BCG’s global IT organization, including Identity, Security, Hosting, Enterprise Architecture, and Solution Architecture teams to support secure, scalable, and reliable collaboration services. You will also partner with QA teams, SaaS Engineering peers, Sustaining Engineers, Agile Coaches, and Scrum Masters to support operational excellence and continuous improvement across the Digital Collaboration portfolio.

This role collaborates across geographically distributed teams and contributes to enterprise-wide initiatives focused on messaging, collaboration, compliance, and user experience transformation.

Additional info

NICE TO HAVE

Microsoft certifications: MS-203 (Messaging Administrator) or MS-500 (Security Administrator)
Experience with BIMI (Brand Indicators for Message Identification) and logo-in-email configurations
Knowledge of email forensics and header analysis for phishing investigation
Exposure to SIEM integration with email security platforms (Sentinel, Splunk)
Experience with zero-trust email security models or Secure Email Gateway migration projects

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

Apply Now

Refine Your Search

platform engineer jobs in peeragarhi delhi delhi

Global IT Configuration Engineer Manager

IT Security Engineer Senior Specialist - Digital Collaboration

Associate – Data Engineer (Data Business CoE)

Senior Software Engineer – Backend (Python | Flask | MySQL | AWS)

Software Engineer, Platform - Gurgaon, India

Senior Machine Learning Operations Engineer

Cloud Platform Engineer

Lead Platform Engineer (Cloud, DevSecOps & Infrastructure)

Automation Test Engineer

Senior IoT Platform Engineer

Assistant Forward Deployment Data Engineer

Managing Consultant – Transport Engineer

Technical Support Engineer - Optics, Photonics, Zemax

Senior Azure GenAI Backend Engineer- Remote (RAG & Serverless Focus) (PL861)

Automation Engineer

Backend Software Engineer (US Shift)

Lead Technical Support Engineer

Urgent Hiring - System Administrator / IT Support Engineer

AI Engineer

Business Intelligence Engineer II, AOP

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