Begumpet Hyderabad Telangana Academic counselor Jobs – 33 Open Jobs Today

Telecaller – EdTech
KIT SKILL HUB —Hyderabad, Telangana
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Cell phone reimbursement
- Paid sick time
Quick apply
Sr Admission Counselor _ Office
Dreamtime —Hyderabad, Telangana
- Up to ₹5,00,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
Quick apply
9d
Education Counselor
Tutelage Study —Hyderabad, Telangana
- ₹18,000 - ₹40,000 a month
- Full-time
- Medicine
- Bachelor's degree
- Recruiting
- Cell phone reimbursement
Quick apply
Admission Counselor
Nano junior college —Hyderabad, Telangana
- From ₹20,000 a month
- Full-time
- In-person
- Communication skills
Quick apply
Hiring for Student Counsellor
360digrii —Hyderabad, Telangana
- ₹11,061.78 - ₹25,470.25 a month
- Full-time
- Bachelor's degree
- In-person
- Communication skills
Quick apply
14d
We are Hiring for career counsellors / Academic counsellors / Student counsellors
360digrii —Hyderabad, Telangana
- From ₹15,000 a month
- Full-time
- Walk-in
- Bachelor's degree
- Recruiting
- In-person
Quick apply
HR Recruiter
Cyberfort Technologies —Hyderabad, Telangana
- ₹9,381.36 - ₹30,986.33 a month
- Full-time
- Bachelor's degree
- In-person
Quick apply
7d
Tele Counselor
Creanovation Technologies Private Limited —Madhapur, Hyderabad, Telangana
- ₹15,000 - ₹20,000 a month
- Full-time
- CRM software
- English
- Microsoft Office
Quick apply
Tele Caller Executive
Abroad Study Rover —Dilsukhnagar, Hyderabad, Telangana
- ₹10,000 - ₹15,000 a month
- Email
- Microsoft Word
- Microsoft Excel
- English
Quick apply

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Telecaller – EdTech

KIT SKILL HUB
Hyderabad, Telangana

Quick apply

Job details

Full-time

Benefits

Internet reimbursement
Provident Fund
Cell phone reimbursement
Paid sick time

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
English
Academic counselling
Bachelor's degree
Conversion optimisation
Relationship management
Outbound voice
Communication skills
Negotiation

Full job description

Position: Telecaller – EdTech

Department: Sales & Admissions
Industry: EdTech / Education / Training
Experience: 2+ Years
Employment Type: Full-Time
Reporting To: Team Lead / Sales Manager

Job Summary

We are looking for a proactive and enthusiastic Telecaller with a minimum of 2 years of experience in the EdTech or Education industry. The ideal candidate will be responsible for handling inbound and outbound calls, generating qualified student leads, counseling prospective students, scheduling counseling sessions, and supporting the admissions team in achieving enrollment targets. The candidate should possess excellent communication skills, customer handling abilities, and a passion for helping students make informed career decisions.

Key Roles & Responsibilities

Student Lead Management

Make outbound calls to prospective students from company-generated leads.
Handle inbound inquiries regarding courses, certifications, training programs, and career opportunities.
Qualify leads based on student interest, eligibility, and career goals.
Generate quality admissions leads for the Academic Counseling team.
Maintain regular follow-ups with prospective students until enrollment.

Student Counseling Support

Provide accurate information about courses, curriculum, certifications, fees, batch schedules, and career opportunities.
Understand student requirements and recommend suitable programs.
Address student and parent queries professionally.
Build trust and maintain strong relationships with prospective students.
Encourage students to attend counseling sessions, webinars, demos, and orientation programs.

Admissions Support

Schedule appointments for Academic Counselors.
Coordinate online and offline counseling sessions.
Assist students with the admission process and documentation.
Follow up on pending admissions, fee payments, and enrollment formalities.
Support the admissions team in achieving monthly enrollment targets.

CRM & Data Management

Maintain accurate student records in the CRM system.
Update call logs, follow-up details, and lead status after every interaction.
Ensure timely and accurate reporting of inquiries and conversions.
Maintain data confidentiality and compliance with company policies.

Sales & Conversion Support

Convert inquiries into admissions through effective communication and follow-up.
Handle objections and provide appropriate solutions.
Coordinate with the Sales, Marketing, and Academic teams for smooth admissions.
Participate in promotional campaigns and lead generation activities.

Reporting

Prepare daily, weekly, and monthly call reports.
Track inquiries, follow-ups, admissions, and conversion rates.
Report customer feedback and market insights to the Team Lead.
Monitor individual performance against assigned targets.

Required Skills

Excellent verbal communication skills in English and regional languages.
Strong counseling and customer relationship management skills.
Good persuasion and negotiation abilities.
Knowledge of admissions and student counseling processes.
Experience handling inbound and outbound calls.
Familiarity with CRM software and lead management systems.
Basic knowledge of MS Excel, Word, and Outlook.
Ability to achieve daily and monthly targets.

Educational Qualification

Bachelor's Degree in any discipline.
Certification in Customer Service, Sales, or Communication is an added advantage.

Preferred Experience

Minimum 2 years of experience in Telecalling, Academic Counseling, Inside Sales, or Customer Support within the EdTech, Education, or Training industry.
Experience in handling student admissions and lead conversion.
Familiarity with online learning platforms and professional certification programs is preferred.

Key Performance Indicators (KPIs)

Number of outbound and inbound calls handled.
Student inquiries attended.
Qualified leads generated.
Counseling appointments scheduled.
Lead-to-admission conversion rate.
Monthly enrollment targets achieved.
Follow-up efficiency.
Customer satisfaction score.
CRM data accuracy and timely reporting.

Personal Attributes

Excellent communication and interpersonal skills.
Friendly, confident, and customer-focused approach.
Self-motivated and target-driven.
Strong listening and problem-solving skills.
Positive attitude and willingness to learn.
Ability to work under pressure and meet deadlines.
Team player with a commitment to achieving organizational goals.

Why Join Us?

Opportunity to work with a growing and innovative EdTech organization.
Attractive salary with performance-based incentives.
Career growth opportunities in Academic Counseling, Admissions, and Sales.
Continuous learning and professional development.
Supportive and collaborative work environment.

Benefits:

Cell phone reimbursement
Internet reimbursement
Paid sick time
Provident Fund

Application Question(s):

How many total years of relevant experience?

Are you available full-time onsite position in Nanakramguda , Hyderabad Location?

What is your current salary? Mention in LPA

What is your expected salary? Mention in LPA

Work Location: In person

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academic counselor jobs in begumpet hyderabad telangana

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