Katraj Pune Maharashtra Customer experience associate Jobs – 722 Open Jobs Today

Customer (Supplier) Support Associate - English
Assent —Pune, Maharashtra
- Full-time
- Hybrid work
- English
- Microsoft Office
- Bachelor's degree
- Paid time off
Customer Service Associate III/Analyst II ( Voice Process)
Allstate —Pune, Maharashtra
- Microsoft Powerpoint
- Microsoft Excel
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RRN00015404 - Service Desk Associate Manager
Accenture —Pune, Maharashtra
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Associate-Customer Service
Allianz —Pune, Maharashtra
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Assistant Manager - Customer Service Operations
Tata Communications —Pune, Maharashtra
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- Microsoft Access
- Azure
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Customer Support Associate
Conviction HR —Pune, Maharashtra
- ₹15,000 - ₹48,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Commuter assistance
- Health insurance
Quick apply
12d
Support Associate - Enterprise Accounting Support Team (Hybrid Work SChedule)
Quorum Business Solutions —Pune, Maharashtra
- Full-time
- Hybrid work
- Azure
- Computer Science
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Back Office Associate
GlobalRise HRM —Wanowarie, Pune, Maharashtra
- ₹25,000 - ₹30,000 a month
- Full-time
- CRM software
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- English
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10d
Associate, Relationship Manager, Credit Program Small, Small Medium Enterprises
DBS Bank —Pune, Maharashtra
- Full-time
- Sales
- Finance
- Master's degree
Associate II, Securities Operations
FIS Global —Pune, Maharashtra
- Full-time
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- Bachelor's degree
- Communication skills
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Assistant Front Desk Manager
Marriott International, Inc —Pune, Maharashtra
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
L1/L2 Escalation Analyst- Associate III - Production Support
UST —Pune, Maharashtra
- Day shift
- SQL
- AWS
- Scripting
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Store Manager
Avasara Consulting —Pune, Maharashtra
- Up to ₹5,00,000 a year
- Full-time
- Bachelor's degree
- POS
- In-person
Quick apply
10d
HR Delivery- Associate 1
State Street —Hinjewadi, Pune, Maharashtra
- Full-time
- Customer service
- English
- Microsoft Office
4d
Field Sales Executive
Aryan Security Service —Pune, Maharashtra
- ₹35,000 - ₹37,000 a month
- Full-time
- Sales
- 12th Pass
- Business development
Quick apply
Sr. Associate - Consumer Banking 5B
Genpact India Pvt. Ltd. —Pune, Maharashtra
- Full-time
- Hybrid work
- Customer service
- English
- Research
Quick apply
4d
Operations Associate
Wolters Kluwer —Pune, Maharashtra
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
Technical Support Associate
Prominno Labs Pvt ltd —Pune, Maharashtra
- Up to ₹10,000 a month
- Full-time
- Bachelor's degree
- In-person
- AI
Quick apply
5d
Senior Associate Front-End Engineer
Light & Wonder —Pune, Maharashtra
- Full-time
- Computer Science
- Java
- C++
6d
Associate Customer Success
Data Axle Solutions Pvt Ltd —Pune, Maharashtra
- CRM software
- Salesforce
- Research
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Customer (Supplier) Support Associate - English

Assent -
Pune, Maharashtra

Apply Now

Job details

Full-time

Benefits

Paid time off

Qualifications

French
English
Microsoft Office
Quality assurance
Bachelor's degree
Computer skills
Diploma
Communication skills
German
Time management

Full job description

Company Description

Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.

We are proud to announce that Assent has crossed the US$100M ARR milestone, granting us Centaur Status. This accomplishment, reached just 8 years following our Series A, makes us the first and only Certified B Corporation in North America's SaaS sustainability industry to celebrate this milestone.

Our journey from $5 million to US$100M ARR in just eight years has been marked by significant growth and achievements. With our $350 million US funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members to join our mission.

Job Description

The Supplier Support Associate will report to the Manager, Supplier Support. The Supplier Support Associate will support the Supplier Support team in obtaining declarations and other important information from non-responsive suppliers in our client’s supply chains.

Key Requirements & Responsibilities

Communicate with suppliers through a multi channel approach including emails, chats and conference calls to gather compliance information, assist with compliance requests, and confirm quality of the documents provided;
Work directly with top-tier suppliers to be a valuable resource to help them respond to their compliance requests;
Handle emails and chats from suppliers to help them troubleshoot, navigate their compliance requests by providing a positive experience;
Engage with unresponsive suppliers through a multi channel approach including emails, chats and conference calls, supplier education and webinar invites;
Language support may be required to help with internal translations, hosting webinars, and joining prospect calls with the Sales team;
Work closely with Program Success team to strategize on the best approach for new customers, client campaigns and supplier issues
Validate and ensure Quality Assurance for compliance data provided by our suppliers;
Act as a peer mentor to Supplier Support Agents as required

Qualifications

We strongly value your talent, energy, and passion. It will also be valuable to Assent if you have the following qualifications,

Excellent verbal and written communication skills, primarily in English, however proficiency in additional languages such as French or German is considered a strong asset.
Bachelor’s Degree/Higher diploma from a recognized learning institution;
1-2 years related work experience (eg. administration, reporting, research & data, supplier/customer support, call centres);
Solid ability to manage time effectively and juggle multiple priorities at one time;
Computer proficiency using MS Office Suite and Google Applications, able to leverage all functions proactively to effectively and efficiently;
Self-starter, excellent time management skills and the ability to adhere to assigned deadlines;
Solutions-first attitude, self-motivated to proactively engage with our suppliers through multiple channels;
Builds productive and stable working relationships internally and externally in the interest of supporting our suppliers needs

Additional Information

Life at Assent

Wellness: We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

Financial Benefits: It’s not all about the money – well, it’s a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

Life at Assent: There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.

Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.

At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.

If you require assistance or accommodation throughout any part of the interview and selection process, please contact [email protected] and we will be happy to help.

We use AI to support parts of our recruitment process, such as note-taking and initial shortlisting based on job-related qualifications. AI does not make hiring decisions. All candidates will speak with a real person, and final decisions are always made by our recruitment team.

Apply Now

Refine Your Search

customer experience associate jobs in katraj pune maharashtra

Customer (Supplier) Support Associate - English

Customer Service Associate III/Analyst II ( Voice Process)

RRN00015404 - Service Desk Associate Manager

Associate-Customer Service

Assistant Manager - Customer Service Operations

Customer Support Associate

Support Associate - Enterprise Accounting Support Team (Hybrid Work SChedule)

Back Office Associate

Associate, Relationship Manager, Credit Program Small, Small Medium Enterprises

Associate II, Securities Operations

Assistant Front Desk Manager

L1/L2 Escalation Analyst- Associate III - Production Support

Store Manager

HR Delivery- Associate 1

Field Sales Executive

Sr. Associate - Consumer Banking 5B

Operations Associate

Technical Support Associate

Senior Associate Front-End Engineer

Associate Customer Success

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