Gurgaon Haryana Hr business partner Jobs – 273 Open Jobs Today

Analyst – HR Operations EDM
Baxter —Gurugram, Haryana
- Rotational shift
- Customer service
- English
- Bachelor's degree
Head of HR
Aspire Lifestyles —Gurugram, Haryana
- English
- Travel
- Human resources
Talent Sourcing Specialist
Boston Consulting Group —Gurugram, Haryana
- Full-time
- English
- Project management
- Bachelor's degree
Assistant Manager - HR
Pocketpills —Gurugram, Haryana
- Full-time
- Master's degree
- Human resources
- Business Administration
Quick apply
Specialist - Learning and Development 4B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- English
- Master's degree
- Project management
Quick apply
5d
HR Specialist
Syneos - Clinical and Corporate - Prod —Gurugram, Haryana
- Full-time
- Customer service
- English
- Microsoft Office
Senior Associate, Business Case & Values, DTS - Global Capability Center
Alvarez & Marsal —Gurugram, Haryana
- Microsoft Powerpoint
- AI
Talent Acquisition Senior Manager
Boston Consulting Group —Gurugram, Haryana
- Full-time
- Analysis skills
- Bachelor's degree
- Recruiting
Senior HR Operation
TrucksUp Solutions Private Limited —Gurugram, Haryana
- ₹13,178.90 - ₹49,000.00 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
Quick apply
Admin Manager
Adriyana Services Pvt. Ltd. —Gurugram, Haryana
- ₹40,000 - ₹55,000 a month
- Customer service
- Administrative experience
- Project management
- Flexible schedule
Quick apply
HR Specialist
サイネオス・ヘルス —Gurugram, Haryana
- Customer service
- English
- Microsoft Office
Talent Management Specialist
Netomi —Gurugram, Haryana
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Project management
Quick apply
Asst. Manager/Dy. Manager - HR
Coral Drugs —Gurugram, Haryana
- Master's degree
- Business Administration
- Communication skills
Corporate HR Manager
Calif Technologies Private Limited —West District, Delhi
- ₹80,000 - ₹1,00,000 a month
- Full-time
- Master's degree
- Bachelor's degree
- Travel
Quick apply
14d
Professional, Talent Acquisition Partner
BT —Gurugram, Haryana
- Recruiting
- Training & development
- Communication skills
5h
Global Leader - Resource Management
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Remote
- English
- Finance
- Master's degree
Quick apply
Senior HR Recruiter
TrucksUp Solutions Private Limited —Gurugram, Haryana
- ₹13,200.31 - ₹49,268.49 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
Quick apply
People & Culture Executive
AccorHotel —Gurugram, Haryana
- Full-time
- English
- Microsoft Office
- Bachelor's degree
Quick apply
Director, Human Resources
Anaqua —Gurugram, Haryana
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Human resources
Quick apply
HR Service Delivery Associate
Accenture —Gurugram, Haryana
- Full-time
- Bachelor's degree
- Human resources

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Analyst – HR Operations EDM

Baxter -
Gurugram, Haryana

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Job details

Qualifications

Live chat
Customer service
Call center experience
English
Quality assurance
Bachelor's degree
Human resources
Business Administration
Communication skills
Workday

Full job description

Req # 203291 Location Gurgaon, Haryana, India Job Category Human Resources Date posted 07/15/2026

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

The future of HR Operations is being redefined at Baxter. Across the company, HR is unlocking new ways to deliver value — not just through processes, but through experiences that empower people and build confidence. This is a moment of transformation, and HR Operations is at the center of it.

We are shaping a world‑class HR Operations organization that blends scale, precision, and innovation. By harnessing technology and process excellence, we are creating solutions that strengthen compliance, accelerate change, and elevate the employee journey. Joining Baxter means stepping into a role where your expertise will directly support employees worldwide and help define what great looks like.

Your Role in the Transformation

As an Analyst in HR Operations EDM, you will handle complex Tier 1 inquiries, manage queue operations, and serve as an escalation point for junior analysts. You’ll ensure SLA compliance, support Workday transactions, and safeguard data integrity while contributing to process improvement and documentation. This role places you at the heart of Baxter’s transformation, where your expertise strengthens service delivery, builds trust, and enhances the employee experience.

What You’ll Drive and Deliver

Handle escalated Tier 1 inquiries requiring deeper investigation.
Monitor queue performance and ensure SLA compliance.
Coach and mentor junior analysts on customer service best practices.
Identify trends in employee inquiries and recommend updates to the knowledge base.
Collaborate with HRBPs and Tier 2 teams to resolve complex employee concerns.
Support quality assurance by reviewing call/chat interactions.
Contribute to FAQ and knowledge article development.
Lead team huddles and share process updates.
Process complex Workday transactions and manage escalations.
Manage end‑to‑end HR operations (onboarding, movements, exits).
Support Workday data integrity, audits, and reporting.
Create and maintain employee documentation and records.
Support system enhancements, UAT, and automation initiatives.
Maintain and update SOPs and knowledge articles.
Provide input on decision‑making and process improvement ideas.
Liaise with HRBPs and onshore partners on complex cases.

What You’ll Bring

Excellent English verbal and written communication skills.
Proven customer service experience with issue resolution track record.
Experience handling escalations and difficult conversations.
Strong knowledge of HR policies and employee lifecycle.
Proficiency with ticketing systems and queue management.
Coaching and mentoring abilities.
Analytical mindset to identify inquiry trends.

Your Background

Graduate in any discipline.
Graduate/Degree in Business Administration, HR, or related field.
2–5 years of experience in HR customer service or contact center.
Lean certification (optional).
Flexibility to work rotational shifts.

Work Schedule

This role operates on rotational shifts across regions. Working hours will vary depending on shift schedules, requiring adaptability to support operations seamlessly across Europe and the Americas.

At Baxter, this role is more than a position in HR Operations — it is a chance to be part of Baxter’s global transformation. As we redefine how HR delivers value, your expertise will support processes, strengthen compliance, and elevate employee experience across regions. The work you do here will not only drive operational excellence but also set new benchmarks for what great looks like in HR. At Baxter, you will grow, contribute, and leave a lasting mark on the future of our people and our business.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Apply Now

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