Hyderabad Telangana Crm manager Jobs – 314 Open Jobs Today

Customer Success Manager (Jewelry Industry)
Fresh Prints —Hyderabad, Telangana
- Full-time
- Remote
- CAD
- Customer service
- English
Quick apply
20h
Manager, Customer Support Services
TriNet —Hyderabad, Telangana
- Microsoft Office
- Master's degree
- Analysis skills
- Health insurance
Manager - Client Services
prasad film lab hyderabad —Hyderabad, Telangana
- ₹50,000 - ₹60,000 a month
- Full-time
- English
- Microsoft Office
- Business development
Quick apply
13d
CRM Executive
ACP FACILITY MANAGEMENT SERVICES —Hyderabad, Telangana
- ₹20,000 - ₹50,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Cell phone reimbursement
Quick apply
7d
Sales Manager- Projects
R K Steel Udyog Private Limited —Punjagutta, Hyderabad, Telangana
- ₹50,000 - ₹65,000 a month
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Commuter assistance
- Health insurance
Quick apply
Business Development Manager (BDM)
Kataline —Hyderabad, Telangana
- ₹8,00,000 - ₹12,00,000 a year
- Full-time
- Sales
- Master's degree
- Business development
- Cell phone reimbursement
- Flexible schedule
Quick apply
Business Development Manager- Real Estate
SocialPost Digital Media —Jubilee Hills, Hyderabad, Telangana
- From ₹60,000 a month
- Full-time
- Microsoft Office
- Business development
- Bachelor's degree
Quick apply
PMO Operate - GTLO - Specialist Assistant Manager - Hyderabad
Deloitte —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Ops Manager
Virtusa —Hyderabad, Telangana
- Rotational shift
- Management
- Bachelor's degree
- No travel
- Commuter assistance
6d
Business Development Manager (BDM)
GMC LLP —Hyderabad, Telangana
- ₹30,000 - ₹50,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- In-person
- Cell phone reimbursement
- Work from home
Quick apply
Logistics Manager
Bijliride —Madhapur, Hyderabad, Telangana
- ₹40,000 - ₹80,000 a month
- Full-time
- Microsoft Excel
- Business development
- Bachelor's degree
- Health insurance
Quick apply
Branch Manager NVOCC/Shipping Logistics
Goodrich Logistics Pvt Ltd —Hyderabad, Telangana
- ₹12,00,000 - ₹15,00,000 a year
- Full-time
- Business development
- Bachelor's degree
- In-person
Quick apply
Assistant Program Manager-AI: Member Engagement, GCCs & Key Accounts
Nasscom —Hyderabad, Telangana
- Microsoft Powerpoint
- AI
- Communication skills
Business Development Manager – U.S. Staffing
RaiSha Globals —Hyderabad, Telangana
- Up to ₹25,00,000 a month
- CRM software
- Marketing
- Microsoft Office
Quick apply
Business Development Manager (BDM)
Zebulon Consulting —Begumpet, Hyderabad, Telangana
- ₹8,00,000 - ₹10,00,000 a year
- Full-time
- Sales
- Microsoft Office
- Business development
Quick apply
Manager - CRM - Marketing Platform Ops
Novartis —Hyderabad, Telangana
- Full-time
- Salesforce
- Communication skills
Business Development Manager (BDM) - Gifting
EBG Group —Hyderabad, Telangana
- ₹70,000 a month
- Full-time
- Business development
- Bachelor's degree
- In-person
Quick apply
Senior Manager – Sales Operations & Performance (US Market)
Excel Soft Services (India) Pvt. Ltd —Hyderabad, Telangana
- ₹8,54,919.70 - ₹20,01,098.71 a year
- Full-time
- CRM software
- Sales
- English
- Health insurance
Quick apply
T&T | Customer | S&S | Consultant | Functional Testing | Hyderabad
Deloitte —Hyderabad, Telangana
- Sales
- Customer service
- Master's degree
Program Success Manager
Kidvento Education and Research —Hyderabad, Telangana
- ₹4,00,000 a year
- CRM software
- Microsoft Office
- Bachelor's degree
Quick apply

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Customer Success Manager (Jewelry Industry)

Fresh Prints -
Hyderabad, Telangana

Quick apply

Job details

Full-time
20 hours ago

Qualifications

Pricing
CAD
Customer service
English
Analysis skills
Manufacturing
AI
Account management
Communication skills

Full job description

About Frontier

Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 380-person company that has most of our team in India and the Philippines. A few years ago, Fresh Prints started helping other fast-growing companies build their teams. We got so good at it that we decided to spin out a new company to focus exclusively on that and call it Frontier.

Here at Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US-based startups and high-growth companies.

About the Client:

EverSpark is a technology-forward custom jewelry manufacturing platform powering independent jewelry designers, retailers, and enterprise brands. Our platform enables customers to design, render, price, revise, approve, and manufacture custom jewelry through a seamless digital workflow.

We combine manufacturing expertise with modern software, AI-assisted design tools, and a high-touch customer experience to streamline the end-to-end custom jewelry process.

Role Overview

We are hiring a Jewelry Account Manager / Customer Success Manager to manage customer relationships and guide clients throughout the custom jewelry design and manufacturing process.

This is a highly consultative, customer-facing role where you'll serve as the primary point of contact for customers. You'll help clients clarify design requirements, answer questions, coordinate with internal production teams, manage timelines, and ensure orders move smoothly from concept to delivery.

This role combines customer success, project coordination, pricing support, and production management, making it ideal for someone who enjoys both relationship management and operational execution.

The ideal candidate is highly organized, tech-savvy, an exceptional English communicator, and comfortable managing multiple high-value customer workflows in a fast-paced environment.

Key Responsibilities

Customer Account Management

Manage inbound customer requests for custom jewelry pieces
Serve as the primary point of contact for assigned accounts
Communicate directly with customers via email, phone, and messaging platforms
Ensure a high-touch, responsive customer experience

Requirement Gathering & Order Clarification

Review customer submissions and identify missing or unclear information.
Ask thoughtful clarifying questions to fully understand customer requirements before production begins.
Translate customer requests into clear, actionable instructions for internal teams.
Guide customers through pricing, materials, manufacturing capabilities, and design trade-offs.
Ensure customer expectations are aligned with operational capabilities and production timelines.

Production & Internal Coordination

Coordinate closely with CAD designers, production, and operations teams throughout the manufacturing process.
Support CAD preparation and coordination by ensuring customer requirements are accurately translated into production-ready designs.
Assist with quote preparation and pricing coordination while maintaining a high level of accuracy.
Track order progress from design through manufacturing and final delivery.
Ensure all required materials (e.g., stones, specifications, approvals) are received before production.
Escalate production or technical issues when needed.

Customer Follow-ups & Workflow Management

Follow up on pending approvals, missing customer inputs, or stalled orders.
Maintain accurate notes, customer communications, and order updates in internal systems.
Ensure customer projects continue progressing smoothly through every stage of production.
Support continuous improvement of internal workflows and customer processes.
Identify opportunities to improve organization, efficiency, and customer experience using technology or automation.

Required Qualifications

Excellent written and spoken English.
Strong verbal communication skills with a neutral, easy-to-understand accent suitable for communicating with US-based customers.
Strong listening skills with the ability to ask thoughtful follow-up questions and communicate complex information clearly.
2+ years of experience in Customer Success, Account Management, Client Services, Operations, or similar customer-facing roles.
Experience managing multiple customer requests while working under tight deadlines.
Highly organized with exceptional attention to detail.
Tech-savvy and able to quickly learn new systems and software.
Strong problem-solving skills with a proactive, ownership mindset.
Demonstrated ability to improve workflows, solve problems independently, or take initiative beyond assigned responsibilities.
Comfortable working US business hours.

Preferred Qualifications

Experience in jewelry, diamonds, gemstones, luxury products, or custom manufacturing environments.
Experience working with custom or bespoke jewelry manufacturing.
Experience with CAD preparation, CAD coordination, jewelry production workflows, quote preparation, or pricing coordination.
Experience balancing customer service responsibilities with operational or production support.
Experience working in fast-paced production environments with short turnaround times.
Prior exposure to SaaS platforms, marketplaces, CRM systems, AI tools, or workflow management software.
Experience at companies like Rare Carat, Nivoda, or similar jewelry or diamond technology companies is highly preferred.

Ideal Candidate Profile

Friendly, empathetic, and professional communicator who enjoys building relationships with customers.
Naturally curious and comfortable asking clarifying questions before making assumptions.
Strong analytical thinking and attention to detail.
Calm and confident when managing customer conversations.
Comfortable balancing customer expectations with operational constraints.
Able to manage multiple customer projects simultaneously while maintaining accuracy.
Thrives in fast-paced environments with time-sensitive production schedules.
Comfortable handling both customer-facing responsibilities and operational work such as pricing, CAD coordination, and production tracking.
Demonstrates initiative by improving processes, building systems, or finding more efficient ways of working.
Strong ownership and accountability—you naturally take responsibility for ensuring customer orders move forward.
Excited to learn new technology and comfortable working with AI-enabled platforms and modern software.

Work Details

Preferred Location: India
Work Schedule: US business hours (aligned to customer base)
Start Date: As soon as possible

Quick apply

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