Chengalpattu Chennai Tamil Nadu Support coordinator Jobs – 255 Open Jobs Today

Customer Service Coordinator
Unidos Technology —Neelankarai, Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
1h
Project Coordinator
Next XR India —Chennai, Tamil Nadu
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Project management
Quick apply
8d
Regional Sales Manager - Chennai
System5S India Private Limited —Chennai, Tamil Nadu
- ₹60,000 - ₹70,000 a month
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Cell phone reimbursement
- Work from home
Quick apply
6d
Admin Cum Project Coordinator
NETCOMCOMPUTER PVT LTD —Chennai, Tamil Nadu
- ₹18,000 - ₹20,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
Tele Sales / Tele Marketing / Site Visit Coordinator
Urbanrise Construction —Chennai, Tamil Nadu
- ₹30,000 - ₹40,000 a month
- Full-time
- CRM software
- English
- In-person
- Health insurance
- Paid time off
Quick apply
11d
Warranty Coordinator
Siemens —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
14d
Service Coordinator
Caresoft Technologies —Ekkattuthangal, Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Cell phone reimbursement
Quick apply
Operations Coordinator
Hapag-Lloyd AG —Kancheepuram District, Tamil Nadu
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Home Care Assistant
GRAH Care —Chennai, Tamil Nadu
- ₹8,086.00 - ₹56,722.67 a month
- Weekend availability
- English
- 12th Pass
- Travel
- Flexible schedule
- Food provided
Quick apply
HR Recruiter Internship
Vizza Fintech Private Limited —Chennai, Tamil Nadu
- ₹9,449.24 - ₹30,814.12 a month
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
22h
Business Development Executive
Fusion Innovative —Nungambakkam, Chennai, Tamil Nadu
- ₹30,000 - ₹40,000 a month
- Full-time
- CRM software
- Sales
- Customer service
- Commuter assistance
Quick apply
Event & Business Coordinator
BRIO TV —Chennai, Tamil Nadu
- ₹15,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
Soft Skills Trainer
Magic Bus India Foundation —Thousand Lights, Tamil Nadu
- ₹30,000 a month
- Weekend availability
- English
- Bachelor's degree
- Mentoring
- Cell phone reimbursement
Quick apply
Co-ordinator
Sysnet Global Technologies Pvt.Ltd —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Executive/ Senior Executive - HR & Admin
Emerson —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- MSW
- Microsoft Excel
- Health insurance
11d
Sales Support Coordinator
Ation Thynkk Internet Private Limited —Maduravoyal, Chennai, Tamil Nadu
- ₹11,158.40 - ₹44,859.95 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
8d
Senior Logistics Co ordinator
Emerson —Chennai, Tamil Nadu
- Full-time
- English
- Microsoft Office
- Finance
- Health insurance
Associate Documentation Specialist HVDC
Hitachi —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Project Coordinator - Pharmaceutical/Life Sciences
Roche —Chennai, Tamil Nadu
- Full-time
- Microsoft Access
- Computer Science
- Master's degree
8d
Wellness Coach
VPrime healthcare —Chennai, Tamil Nadu
- ₹35,000 - ₹50,000 a month
- Full-time
- Medicine
- Master's degree
- Bachelor's degree
- Paid time off
Quick apply

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Customer Service Coordinator

Unidos Technology
Neelankarai, Chennai, Tamil Nadu

Quick apply

Job details

Permanent | Full-time
₹18,000 - ₹25,000 a month
1 hour ago

Benefits

Provident Fund

Qualifications

Microsoft Word
Microsoft Excel
CSS
Quality management
ISO 9001
Microsoft Office
Analysis skills
Business Administration
Diploma
Communication skills

Full job description

Designation : Co-Ordinator Customer Service Support

Educational Qualification : Diploma (preferably in Business Administration, Engineering, or related field)

Experience : 3 to 4 yrs Experience

Working days : 5

Gender : Male & Female

Salary : 23K to 25K

Key Responsibilities

1. Customer Interaction & Support  Receive, record, and respond to customer inquiries through phone, email, and other approved communication channels.  Provide accurate and timely information regarding products, services, order status, delivery schedules, and support processes.  Maintain professional, courteous, and customer-focused communication at all times.

2. Complaint & Feedback Management  Register and document customer complaints, feedback, and suggestions in accordance with established QSP requirements.  Analyze customer complaints and coordinate with relevant internal departments to conduct root cause analysis and implement corrective actions.  Ensure timely resolution and closure of customer complaints and communicate outcomes clearly to customers.  Maintain complete records of complaints, corrective actions, and closure evidence.

3. Order & Service Coordination  Coordinate with Sales, Production, Stores, Dispatch, and other relevant teams to support order processing and delivery commitments.  Monitor service requests and ensure adherence to agreed timelines and service levels.  Proactively inform customers about any delays, changes, or issues impacting delivery or service.

4. Documentation & Record Control  Maintain customer-related records, including complaints, feedback forms, service reports, and communication logs.  Ensure all Customer Service & Support (CSS) records are controlled, updated, and retained as per ISO 9001 / QMS requirements.  Support document control activities related to CSS procedures, formats, and records. SCIGENICS BIOTECH PRIVATE LIMITED JOB DESCRIPTION

5. Quality & Process Compliance SB/HR/RC/22  Comply strictly with the Customer Service & Support QSP and related procedures.  Participate in internal audits and support timely closure of audit findings related to CSS activities.  Ensure compliance with customer-specific requirements, statutory requirements, and contractual obligations.

6. Performance Monitoring & Reporting  Monitor customer satisfaction levels and defined key performance indicators (KPIs).  Prepare and submit periodic reports on customer complaints, response times, resolution status, and satisfaction trends.  Provide CSS performance data and inputs for management review meetings.

7. Continuous Improvement  Identify opportunities to improve customer service processes and service delivery effectiveness.  Recommend corrective and preventive actions based on customer feedback, complaint trends, and performance data.  Support the implementation of improvement actions and monitor their effectiveness. Authority  Communicate directly with customers regarding routine inquiries, service updates, and complaint status.  Coordinate with internal departments to facilitate issue resolution.  Recommend corrective and preventive actions for recurring or critical customer issues. Skills & Competencies  Strong verbal and written communication skills  Effective interpersonal and coordination abilities  Good documentation and reporting skills  Basic knowledge of ISO 9001 / Quality Management Systems  Problem-solving and analytical skills  Proficiency in MS Office applications (Excel, Word, Email) Key Performance Indicators (KPIs)  Customer complaint response time and closure time  Customer satisfaction rating  Number of repeat or recurring complaints  Compliance with QSP, ISO, and audit requirements

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund

Work Location: In person

Quick apply

Refine Your Search

support coordinator jobs in chengalpattu chennai tamil nadu

Customer Service Coordinator

Project Coordinator

Regional Sales Manager - Chennai

Admin Cum Project Coordinator

Tele Sales / Tele Marketing / Site Visit Coordinator

Warranty Coordinator

Service Coordinator

Operations Coordinator

Home Care Assistant

HR Recruiter Internship

Business Development Executive

Event & Business Coordinator

Soft Skills Trainer

Co-ordinator

Executive/ Senior Executive - HR & Admin

Sales Support Coordinator

Senior Logistics Co ordinator

Associate Documentation Specialist HVDC

Project Coordinator - Pharmaceutical/Life Sciences

Wellness Coach

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