Karnataka Director Jobs – 794 Open Jobs Today

Senior Director Customer Support
Copado —Bengaluru, Karnataka
- Full-time
- Azure
- Salesforce
- DevOps
Quick apply
9d
Director, Global Delivery & Operations — IDC Site Lead
Fluke —Bengaluru, Karnataka
- Oracle
- Management
- Computer Science
Associate Director- HRBP | Bangalore
Photon —Bengaluru, Karnataka
- Full-time
- Master's degree
- Presentation skills
- Human resources
Job Title: Senior Manager/Director - Analytics Consulting
Invokhr —Bengaluru, Karnataka
- Project management
- Manufacturing
- AI
- Work from home
Quick apply
Head of Brand & Experience Innovative child wellness solutions team
Skyleaf Consultants —Bengaluru, Karnataka
- ₹10,00,000 - ₹40,00,000 a year
- Full-time
- Marketing
- Analysis skills
- Bachelor's degree
Principal/Lead Consultant – Program Director
Infosys Limited —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Excel
- PMP
Director/ Senior Director - Operations
Alvarez & Marsal —Bengaluru, Karnataka
- Full-time
- Public speaking
- Master's degree
- Project management
Director, Support (Bengaluru)
GitLab —Bengaluru, Karnataka
- Full-time
- Remote
- Salesforce
- AI
- Communication skills
- Health insurance
- Paid time off
Senior Director, Manufacturing Operations
Lumilens —Bengaluru, Karnataka
- Full-time
- Engineering
- Master's degree
- Analysis skills
Director, APAC HR Business Partner
Progress —Bengaluru, Karnataka
- Full-time
- Health insurance
- Paid time off
7d
Associate Director - Enterprise Transformation
GlaxoSmithKline —Bengaluru, Karnataka
- Full-time
- Master's degree
- Project management
- Bachelor's degree
1d
Senior Director, Head of R&D Global Capability Centers (GCC) - India
Takeda Pharmaceutical —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Travel
- AI
- Leadership
Associate Director | HRT-Operate | Bengaluru | HR Transformation
Deloitte —Bengaluru, Karnataka
- Full-time
- Oracle
- Analysis skills
- Bachelor's degree
Director, Strategy & Enablement
Salesforce —Bengaluru, Karnataka
- Full-time
- Salesforce
- Master's degree
- Analysis skills
Director - Human Resource
Gnani Innovations —Bengaluru, Karnataka
- MSW
- Master's degree
- Analysis skills
Customer Success Director - India
Copado —Bengaluru, Karnataka
- Full-time
- Salesforce
- DevOps
- Agile
Quick apply
9d
Head of GBS Insights & Analytics
Kraft Heinz Company —Bengaluru, Karnataka
- Finance
- Master's degree
- Business Administration
6d
HR Director - Global Compliance - Mysuru, India
Strivant Health —Mysuru, Karnataka
- Full-time
- Microsoft Access
- Master's degree
- Bachelor's degree
Head of Transformation, Field Operations
Uber —Bengaluru, Karnataka
- Full-time
- Remote
- Bachelor's degree
- Communication skills
5d
Project Director
Finastra —Bengaluru, Karnataka
- Full-time
- PMP
- Master's degree
- Analysis skills
- Paid time off
- Paid sick time

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Senior Director Customer Support

Copado -
Bengaluru, Karnataka

Quick apply

Job details

Full-time
9 days ago

Qualifications

Jira
Azure
Call center experience
Salesforce
DevOps
Git
Application development
Product development
Mentoring

Full job description

About Copado

Copado is the #1 DevOps Platform for Salesforce and the Cloud. We deliver an AI-enabled devops platform to enhance human’s ability to orchestrate business application development in the agentic age to drive digital transformation for 1,500+ of the most innovative brands on the planet — from Coca-Cola to T-Mobile to Volkswagen. Our agentic platform unites non-technical admins and pro-code developers on the same system and empowers enterprises to scale end-to-end software delivery across multi-cloud environments. We operate in a dynamic and competitive industry and our consistent growth reflects our continued commitment to innovation and customer success.

Job Summary

We are looking for a visionary, hands-on Country Lead to build, scale, and transform our support operations in Bangalore, India. This is not a "maintenance" role; we are looking for a leader who has "been there and done that"—someone who thrives in startup environments, embraces ambiguity, and is ready to execute an ambitious organizational transformation. You will act as the architect of our Bangalore support hub, responsible for creating a 24/7 follow-the-sun operational model, building a high-performance culture, and instituting a "continuous learning" ecosystem.

Key Responsibilities

Center Build-Out: Spearhead the rapid establishment and growth of our Bangalore support center, including recruiting, hiring, building call center infrastructure and onboarding a diverse team of support engineers, contractors, and leads.
Operational Transformation: Drive organizational change by implementing best-in-class support frameworks, including Swarming models for complex issue resolution and a "Fix Once" mandate to institutionalize knowledge management.
Culture & Career Architecture: Build a culture of "Excellence is not an accident." You will be responsible for defining clear career paths, mentoring talent, and ensuring continuous technical learning is the heartbeat of the office.
AI & Knowledge Integration: Champion an "AI-First" support strategy. You will ensure that knowledge is captured organically as part of the support process (KCS principles) and that our teams leverage AI to deflect and resolve issues efficiently.
Technical Leadership: Partner with global engineering and product leadership to ensure the Bangalore team is deeply integrated into the Product Development Lifecycle (PDLC). You will oversee technical triage and resolution protocols utilizing Git, Jira, and Azure DevOps.
24/7 Operational Excellence: Design and enforce a global "Follow-the-Sun" support model that ensures high-tier coverage, seamless handoffs, and consistent SLA achievement for our enterprise customers.

We Are Looking for Someone With Experience

Startup DNA: Proven experience in a high-growth startup environment. You understand how to build from scratch and have a high bias for action—you are not risk-averse.
Transformation Track Record: Demonstrated experience leading organizational transformation projects; you know how to shift culture and process from reactive to proactive.
AI Fluency: You are AI-literate and know how to integrate AI tools into support workflows to drive efficiency and case deflection.
Technical Depth: You understand the modern technical stack, including Git, Jira, and Azure DevOps. You have a thorough understanding of the product development lifecycle and can coach others on these concepts.
Strategic Leadership: Experience building out teams, mentoring managers, and fostering a culture of continuous learning and high performance.
Operational Rigor: We are going to build a center that quickly gets a customer to a human being that can help.
Customer Service: Candidates will have to build based on the Copado way. A mandate to help with an unwavering commitment to resolve customer issues. We are looking for a leader that understands excellence is not an accident.
Experience Building out an new fashioned call center complete with autonomous voice agents speaking to customers and handing over to humans

Qualifications & Experience

Salesforce Support Leadership: Experience leading enterprise support teams within the Salesforce ecosystem.
Follow-the-Sun / 24/7: Proven success in designing and managing global, 24/7 follow-the-sun support organizations.
Knowledge-Centered Service (KCS): Deep experience in building organizations that treat knowledge as a primary output of the support process.
DevOps Experience: A strong background in DevOps principles and practices is considered a major plus.
Foundational Expertise: Deep background in establishing support centers from scratch, incorporating operational discipline for ticket resolution and client interactions.

Quick apply

Refine Your Search

director jobs in karnataka

Senior Director Customer Support

Director, Global Delivery & Operations — IDC Site Lead

Associate Director- HRBP | Bangalore

Job Title: Senior Manager/Director - Analytics Consulting

Head of Brand & Experience Innovative child wellness solutions team

Principal/Lead Consultant – Program Director

Director/ Senior Director - Operations

Director, Support (Bengaluru)

Senior Director, Manufacturing Operations

Director, APAC HR Business Partner

Associate Director - Enterprise Transformation

Senior Director, Head of R&D Global Capability Centers (GCC) - India

Associate Director | HRT-Operate | Bengaluru | HR Transformation

Director, Strategy & Enablement

Director - Human Resource

Customer Success Director - India

Head of GBS Insights & Analytics

HR Director - Global Compliance - Mysuru, India

Head of Transformation, Field Operations

Project Director

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