Maharashtra Front desk manager Jobs – 108 Open Jobs Today

Mgr-Front Desk
Marriott International, Inc —Pune, Maharashtra
- Full-time
- No experience needed
- 12th Pass
- Front desk
3h
Assistant Manager Front Office
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
8d
Assistant Housekeeping Manager
St Laurn The Spiritual Resort —Shirdi, Maharashtra
- Up to ₹40,000 a month
- Full-time
- In-person
- Flexible schedule
- Food provided
Quick apply
CORPORATE DEALER-TAG
HDFC Bank —Mumbai, Maharashtra
- Finance
- Master's degree
- Analysis skills
5d
Front Desk Receptionist
Deepa Gurnani Pvt Ltd —Sion, Mumbai, Maharashtra
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Paid time off
Quick apply
Receptionist
WORKFORCE WOVEN —Karve Road, Pune, Maharashtra
- ₹3,50,000 - ₹4,00,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Health insurance
Quick apply
Customer Contact Comms Analyst-Messaging
Accenture —Pune, Maharashtra
- Full-time
- CRM software
- Customer service
- English
Assistant Manager Guest Services / Duty Manager - Front Office
IBIS —Pune, Maharashtra
- Weekend availability
- Analysis skills
- Team management
- Communication skills
Quick apply
Duty Manager Front office
The Fern Series by Marriott —Mumbai, Maharashtra
- ₹30,000 - ₹37,000 a month
- Full-time
- In-person
- Health insurance
Quick apply
11d
Assistant Manager - Front Office
Hyatt Pune —Pune, Maharashtra
- Full-time
- Communication skills
- Hotel experience
Operation Manager
Colstay private limited —Mumbai, Maharashtra
- ₹50,000 - ₹70,000 a month
- Full-time
- Hospitality
- Management
- In-person
- Food provided
Quick apply
7d
Guest Relation Executive/ Floor Manager/Receptionists
ENGINEER HORIZON —Thathawade, Pune, Maharashtra
- Up to ₹27,000 a month
- Email
- Microsoft Word
- Hospitality
- Microsoft Excel
- Health insurance
Quick apply
Front Desk Executive
Shivshankar Builders and Developers —Thane District, Maharashtra
- ₹12,000 - ₹15,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- No experience needed
- Paid time off
- Cell phone reimbursement
Quick apply
9d
Front Office Manager | Hostel | Khar West | Rotational Shift
Gosolo Stays —Khar Danda, Mumbai, Maharashtra
- ₹18,000 - ₹22,000 a month
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply
1d
Assistant Store Manager
Just Dogs Spalons Pvt Ltd —Pune, Maharashtra
- ₹13,762.03 - ₹40,000.00 a month
- Weekend availability
- Sales
- Customer service
- English
Quick apply
Receptionist
Shri Vile Parle Kelavani Mandal —Shirpur, Maharashtra
- Customer service
- Microsoft Office
- Administrative experience
Spa Manager
Silgate Solutions Ltd —Mumbai, Maharashtra
- ₹14,549.31 - ₹39,582.37 a month
- Full-time
- Sales
- Customer service
- In-person
Quick apply
Reception / Front office Associate
Classic Citi Investments Pvt. Ltd. —Kalyani Nagar, Pune, Maharashtra
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
Quick apply
Corporate Sales Manager
SEVEN ELEVEN CLUB —Mira Road, Thane, Maharashtra
- From ₹20,000 a month
- Full-time
- Sales
- Administrative experience
- Bachelor's degree
- Paid time off
- Food provided
Quick apply
13d
Office Administration Support - Pune
StoneX Group —Pune, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access

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Mgr-Front Desk

Marriott International, Inc -
Pune, Maharashtra

Apply Now

Job details

Full-time
3 hours ago

Qualifications

Guest relations
No experience needed
12th Pass
Front desk
Guest services
Communication skills

Full job description

Additional Information
Job Number26097973
Job CategoryRooms & Guest Services Operations
Location5th Mile Stone, Pune, Maharashtra, India, 411014
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and building mutual trust, respect, and cooperation among team members.

Serving as a role model to demonstrate appropriate behaviors.

Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Responds to and handles guest problems and complaints.

Sets a positive example for guest relations.

Empowers employees to provide excellent customer service.

Observes service behaviors of employees and provides feedback to individuals.

Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

Ensures employees understand customer service expectations and parameters.

Interacts with guests to obtain feedback on product quality and service levels.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Supervises same day selling procedures to maximize room revenue and control property occupancy.

Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

Participates in employee progressive discipline procedures.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Performs all duties at the Front Desk as necessary.

Runs Front Desk shifts whenever necessary.

Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

front desk manager jobs in maharashtra

Mgr-Front Desk

Assistant Manager Front Office

Assistant Housekeeping Manager

CORPORATE DEALER-TAG

Front Desk Receptionist

Receptionist

Customer Contact Comms Analyst-Messaging

Assistant Manager Guest Services / Duty Manager - Front Office

Duty Manager Front office

Assistant Manager - Front Office

Operation Manager

Guest Relation Executive/ Floor Manager/Receptionists

Front Desk Executive

Front Office Manager | Hostel | Khar West | Rotational Shift

Assistant Store Manager

Receptionist

Spa Manager

Reception / Front office Associate

Corporate Sales Manager

Office Administration Support - Pune

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