Dumjor West Bengal Customer support coordinator Jobs – 48 Open Jobs Today

Events Hospitality & RSVP Coordinator
Goodshine Concept Creation Pvt Ltd —Park Circus, Kolkata, West Bengal
- ₹15,000 - ₹20,000 a month
- Full-time
- Hospitality
- Customer service
- Microsoft Office
Quick apply
3d
Sales Coordinator
Ambica Industries —Elliot Road, Kolkata, West Bengal
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- Bachelor's degree
Quick apply
Showroom Coordinator & Admin Associate
Diamond Electrical Agencies —Kolkata, West Bengal
- ₹17,500 a month
- Full-time
- Hospitality
- Microsoft Excel
- English
Quick apply
Supply Chain Coordinator
SAJAS ELECTRICALS Pvt LTD( Jivah) —Kolkata, West Bengal
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Oracle
- Inventory control
- Cell phone reimbursement
Quick apply
9d
Sales Coordinator
SAJAS ELECTRICALS Pvt LTD( Jivah) —Kolkata, West Bengal
- ₹20,000 - ₹25,000 a month
- Full-time
- Sales
- English
- Microsoft Office
- Cell phone reimbursement
Quick apply
8d
Sales Co-ordinator
RASPL Industries Pvt Ltd —B B D Bagh, Kolkata, West Bengal
- ₹12,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
Quick apply
13d
Back Office Coordinator
Areve Electronics —Kolkata, West Bengal
- ₹8,000 - ₹15,000 a month
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Health insurance
- Cell phone reimbursement
Quick apply
Sales Coordinator- Fish Feeds Division
Sen Feeds(Wing Of Sen Group) —Kolkata, West Bengal
- ₹20,000 - ₹25,000 a month
- Microsoft Excel
- Customer service
- ERP systems
Quick apply
International Sales Coordinator (US Process)
Digital Mitro Private Limited —Salt Lake, Kolkata, West Bengal
- ₹12,000 - ₹25,000 a month
- Full-time
- Sales
- English
- In-person
Quick apply
Sales Coordinator (Back Office)
Araspl Steels Privet Limited —B B D Bagh, Kolkata, West Bengal
- ₹12,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- Sales
- English
Quick apply
Sales Coordinator
PROZOR TECH PRIVATE LIMITED —Topsia, Kolkata, West Bengal
- ₹12,000 - ₹15,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Growth & Partnerships Coordinator
RidenRoll —Kolkata, West Bengal
- Remote
- Sales
- Microsoft Office
- Communication skills
- Flexible schedule
Quick apply
RME Coordinator, RME Coordinator
ASSPL - Delhi —Kolkata, West Bengal
- Full-time
- Electrical experience
- Plumbing
- Mechanical knowledge
Senior Analyst
MOL Information Technology —Salt Lake, Kolkata, West Bengal
- ₹10,00,000 - ₹20,00,000 a year
- Full-time
- PMP
- Analysis skills
- Presentation skills
Sales Coordinator- Fish Feeds Division
Sen Feeds(Wing Of Sen Group Of Companies) —Kolkata, West Bengal
- ₹20,000 - ₹25,000 a month
- Microsoft Excel
- ERP systems
- Microsoft Office
Quick apply
Process Coordinator
Provo —Topsia, Kolkata, West Bengal
- From ₹10,000 a month
- Full-time
- Microsoft Excel
- Bachelor's degree
- In-person
Quick apply
Export Sales Coordinator
S.P.YARNS —Kolkata, West Bengal
- ₹10,000 - ₹20,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Customer Relationship Executive
Saburi Ply —Lake Town, Kolkata, West Bengal
- ₹12,000 - ₹16,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- In-person
Quick apply
13d
Sales Coordinator
E-Cube Energy Infra Services —Kolkata, West Bengal
- Sales
- B.Sc
- English
Sales Coordinator
Chemtex Speciality Limited —Kolkata, West Bengal
- ₹2,40,000 a year
- Full-time
- ERP systems
- English
- Microsoft Office
- Paid time off

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Events Hospitality & RSVP Coordinator

Goodshine Concept Creation Pvt Ltd
Park Circus, Kolkata, West Bengal

Quick apply

Job details

Full-time
₹15,000 - ₹20,000 a month
3 days ago

Qualifications

Hospitality
Guest relations
Tourism
Customer service
Project coordination
Microsoft Office
Bachelor's degree
Hospitality Management
Business Administration
Communication skills
Travel planning
Hospitality management

Full job description

Job Description: Guest Relations, Travel & Hospitality Coordinator

Position Summary

The Guest Relations, Travel & Hospitality Coordinator is responsible for planning and managing guest travel, accommodation, RSVP, hospitality, and logistics for weddings, corporate events, MICE (Meetings, Incentives, Conferences & Exhibitions), and FIT (Free Independent Traveller) requirements. This role ensures seamless coordination and exceptional guest experiences by working closely with clients, vendors, hotels, airlines, transport providers, and the internal planning team.

Key ResponsibilitiesRSVP & Guest Management

Manage end-to-end RSVP processes for weddings, corporate events, conferences, and special events.
Coordinate guest invitations, confirmations, follow-ups, special requests, and attendance tracking.
Maintain accurate guest databases, rooming lists, and event-related records.
Serve as the primary point of contact for guest travel and hospitality queries.

Travel Management

Arrange domestic and international flight bookings for clients, guests, speakers, artists, VIPs, and internal teams.
Coordinate train ticket bookings and other travel requirements.
Prepare and manage detailed travel itineraries.
Handle ticket modifications, cancellations, refunds, and emergency travel support.

Hospitality & Accommodation

Manage hotel sourcing, contracting, and accommodation bookings for weddings, destination weddings, corporate events, MICE groups, and FIT travellers.
Coordinate room blocks, allocations, upgrades, check-ins, check-outs, and special guest requests.
Liaise with hotels and hospitality partners to ensure smooth guest experiences.
Oversee hospitality desks, welcome kits, amenities, and guest assistance where required.

Logistics & Transportation

Coordinate airport transfers, chauffeur services, coaches, local transportation, and inter-venue logistics.
Develop transportation schedules for multi-day weddings, conferences, and events.
Ensure seamless movement of guests between airports, hotels, venues, and event locations.

Wedding & Event Support

Coordinate guest travel and hospitality for weddings, destination weddings, pre-wedding events, receptions, and celebrations.
Support the event planning team in delivering seamless guest logistics across multiple venues and functions.
Coordinate VIP hospitality and special arrangements for families, dignitaries, artists, and key stakeholders.

Corporate Events & MICE

Manage travel and accommodation for corporate meetings, conferences, exhibitions, incentive trips, product launches, and offsite events.
Coordinate delegate registrations, rooming lists, transportation, and event-related travel logistics.
Work with corporate clients to ensure efficient planning and execution of travel and hospitality requirements.

FIT (Free Independent Traveller) Services

Design and coordinate customized travel experiences for individual and family travellers.
Arrange hotels, flights, trains, sightseeing tours, local experiences, airport transfers, and ground transportation.
Prepare personalised itineraries based on client preferences and travel objectives.

Vendor & Budget Management

Build and maintain relationships with hotels, airlines, travel agencies, destination management companies (DMCs), transport providers, and tour operators.
Negotiate competitive rates while maintaining service quality.
Maintain booking records, invoices, confirmations, and travel documentation.
Monitor travel and hospitality budgets and prepare periodic reports.

Key Skills & Competencies

Strong organizational and project coordination skills.
Excellent guest relations and customer service orientation.
Outstanding communication and interpersonal skills.
Ability to manage multiple weddings, events, and travel projects simultaneously.
Strong negotiation and vendor management capabilities.
High attention to detail and accuracy.
Ability to perform effectively under tight deadlines and changing schedules.
Proficiency in Microsoft Office, Google Workspace, travel booking systems, and hospitality management platforms.

Preferred Qualifications

Bachelor's degree in Hospitality, Tourism, Event Management, Business Administration, or a related field.
Experience in wedding planning, destination weddings, corporate events, hospitality, travel management, or MICE operations.
Knowledge of domestic and international travel procedures, hotel contracting, and itinerary planning.

Key Performance Indicators (KPIs)

Timely and accurate completion of all travel and hospitality bookings.
RSVP accuracy and guest communication effectiveness.
Guest satisfaction across weddings, corporate events, MICE, and FIT travel.
Efficient coordination of logistics and transportation.
Budget adherence and cost optimization.
Vendor performance and relationship management.
Accuracy of travel documentation and itineraries.
Resolution time for guest and travel-related issues.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in dumjor west bengal

Events Hospitality & RSVP Coordinator

Sales Coordinator

Showroom Coordinator & Admin Associate

Supply Chain Coordinator

Sales Coordinator

Sales Co-ordinator

Back Office Coordinator

Sales Coordinator- Fish Feeds Division

International Sales Coordinator (US Process)

Sales Coordinator (Back Office)

Sales Coordinator

Growth & Partnerships Coordinator

RME Coordinator, RME Coordinator

Senior Analyst

Sales Coordinator- Fish Feeds Division

Process Coordinator

Export Sales Coordinator

Customer Relationship Executive

Sales Coordinator

Sales Coordinator

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