Noida Uttar Pradesh Technical support agent Jobs – 183 Open Jobs Today

AEM Operations Support Engineer
Taazaa —Noida, Uttar Pradesh
- Hybrid work
- Azure
- DevOps
- Analysis skills
- Health insurance
- Flexible schedule
Quick apply
Help Desk Agent - Operations
Signant Health —Noida, Uttar Pradesh
- Full-time
- Software troubleshooting
- 12th Pass
- Analysis skills
9d
Patent Analyst Intern- Electronics and Communication Engineering
ANUATION RESEARCH & CONSULTING LLP —Noida, Uttar Pradesh
- ₹10,000 - ₹15,000 a month
- Full-time
- Master's degree
- 12th Pass
- Analysis skills
- Health insurance
- Flexible schedule
Quick apply
7d
Senior Associate Server Health and Monitoring Administrator
apexanalytix —Noida, Uttar Pradesh
- Weekend availability
- Oracle
- SQL
- Bachelor's degree
- Flexible schedule
Quick apply
Accounts Payable Specialist (Travel & Expense)
Eightfold.AI —Noida, Uttar Pradesh
- Hybrid work
- Microsoft Excel
- Azure
- Finance
- Health insurance
Product Manager (Technical) - Identity & Access Management
Zinnia —Noida, Uttar Pradesh
- Online application
- Azure
- Master's degree
- SQL
- Health insurance
Quick apply
5d
Customer Enablement Specialist, Academy & LMS
Level AI —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- AI
- Editing
Quick apply
Sr Technical Lead-Cloud & Infra Engg
BirlaSoft —Noida, Uttar Pradesh
- Azure
- Master's degree
- AWS
RPA Developer - Core
HCLTech —Noida, Uttar Pradesh
- Azure
- Computer Science
- Master's degree
Agile Delivery Coordinator
TriMas Packaging LLC —Noida, Uttar Pradesh
- Full-time
- Remote
- Azure
- Analysis skills
- Agile
- Health insurance
- Paid time off
Senior IT Infrastructure Engineer
TriMas Center of Excellence Private Limited —Noida, Uttar Pradesh
- Full-time
- Azure
- Windows
- Bachelor's degree
- Health insurance
- Paid time off
Track Manager (Support & Operations)
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- Master's degree
Digital Marketing -Sales – Web & Digital Services
ANUATION RESEARCH & CONSULTING LLP —Noida, Uttar Pradesh
- ₹20,000 - ₹35,000 a month
- Full-time
- CRM software
- Sales
- English
- Flexible schedule
Quick apply
2d
Sr. Associate - Customer Care - Voice 5B
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
7d
Subject Matter Expert (Support&Ops)
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Azure
- Computer Science
- Windows
5h
Senior Executive
EXL Service —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Computer literacy
- HIPAA
Analyst (Support & Operations)
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Software troubleshooting
- Customer service
- English
Production Support Engineer
Friends Color Images —Noida, Uttar Pradesh
- Full-time
- Computer Science
- Data analysis skills
- Java
- Health insurance
Senior IT Infrastructure Engineer
TriMas Corporation —Noida, Uttar Pradesh
- Full-time
- Azure
- Windows
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
Executive
EXL Service —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Computer literacy
- HIPAA

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AEM Operations Support Engineer

Taazaa
Noida, Uttar Pradesh

Quick apply

Job details

Benefits

Health insurance
Flexible schedule

Qualifications

Jira
CI/CD
Authentication
SSO
Performance tuning
Azure
Kubernetes
DevOps
Bash (Unix shell)
Analysis skills
Docker
Machine learning
Continuous integration
Splunk
LDAP
Scripting
Adobe Experience Manager
ServiceNow
Linux
Apache
Root cause analysis
AI
Log analysis
Groovy
Jenkins
Communication skills
Python
Shell Scripting

Full job description

We’re looking for a AEM Operations Support Engineer to join our Core engineering team in Noida.

Working at Taazaa involves engaging with cutting-edge technology and innovative software solutions in a collaborative environment. We emphasize on continuous professional growth, offering workshops and training. Our employees often interact with clients to tailor solutions to business needs, working on diverse projects across industries. We promote work-life balance with flexible hours and remote options, fostering a supportive and inclusive culture. Competitive salaries, health benefits, and various perks further enhance the work experience.

Looking ahead, we aim to expand our technological capabilities and market reach, investing in advanced technologies and expanding our service offerings. We plan to deepen our expertise in AI and machine learning, enhance our cloud services, and continue fostering a culture of innovation and excellence. Taazaa is committed to staying at the forefront of technology trends, ensuring it delivers impactful and transformative solutions for its clients.

About the Role

We are looking for an experienced Adobe Experience Manager (AEM) Operations Support Engineer with 4-8 Years of hands-on experience supporting AEM environments. The ideal candidate should have strong expertise in AEM administration, production support, deployments, troubleshooting, performance monitoring, and web infrastructure. The role involves working closely with development, DevOps, infrastructure, and business teams to ensure the stability, security, and availability of AEM platforms.

What You'll Do

Provide operational support for Adobe Experience Manager (AEM 6.5.x)
Monitor, maintain, troubleshoot, and optimize AEM Author, Publish, and Dispatcher environments.
Perform application deployments, content package installations, configuration changes, and validation activities across environments.
Administer AEM user permissions, groups, ACLs, workflows, replication, maintenance tasks, and repository management.
Configure and maintain Apache HTTP Server and Dispatcher modules, including cache management, virtual hosts, rewrite rules, and security configurations.
Perform environment health checks, log analysis, incident resolution, root cause analysis (RCA), and preventive maintenance.
Support integrations with enterprise authentication systems such as LDAP, SAML, OAuth, or IMS.
Monitor platform health using tools such as DataDog, Splunk and other enterprise monitoring solutions.
Troubleshoot performance issues involving AEM, Dispatcher, Apache, JVM, Oak Repository, and CDN layers.
Participate in releases, change management, patching, and environment maintenance activities.
Work closely with development teams to investigate application issues and recommend operational improvements.

What We're Looking For

Hands-on experience supporting Adobe Experience Manager (AEM 6.5.x).
Strong understanding of AEM architecture including Author, Publish, Dispatcher, Replication Agents, Sling, OSGi, Oak Repository, and CRXDE.
Experience with AEM administration:
- User and Group Management
- ACLs and Permissions
- Workflows
- Replication
- Audit Logs
- Package Manager
- Maintenance Tasks
Experience in deploying code and content packages using Package Manager, Cloud Manager, or CI/CD pipelines.
Strong knowledge of Apache HTTP Server and Dispatcher configuration and troubleshooting.
Experience with Linux administration and shell scripting.
Good understanding of JVM concepts, garbage collection, heap/thread dump analysis, and performance tuning basics.
Experience with monitoring and log analysis tools such as:
- DataDog
- Splunk
Knowledge of authentication and authorization integrations such as LDAP, SAML, IMS, or Single Sign-On.
Strong troubleshooting and analytical skills with the ability to perform root cause analysis.
Experience working with ticketing tools such as ServiceNow, Jira, or similar platforms.
Excellent verbal and written communication skills.
Ability to work independently with minimal supervision in a production support environment.

Good to Have

Exposure to CI/CD tools such as Jenkins, Azure DevOps
Basic knowledge of Docker, Kubernetes, or containerized environments.
Familiarity with CDN technologies such as Akamai, Imperva, Cloudflare, or Fastly.
Experience with Adobe Dynamic Media or Assets.
Basic scripting knowledge using Groovy, Bash, or Python for operational automation.
Knowledge of Adobe Guides / DITA is highly desirable.

Behavioural:

Here are five essential behavioural skills a Technical Architect should possess:

Effective Communication: Clearly and concisely convey ideas, requirements, and feedback to team members, stakeholders, and clients, fostering an environment of open dialogue and mutual understanding.
Leadership and Mentorship: Inspire and guide the development team, providing support and encouragement, while promoting a culture of continuous learning and improvement.
Problem-Solving Attitude: Approach challenges with a proactive mindset, quickly identifying issues and developing innovative solutions to overcome obstacles.
Collaboration and Teamwork: Work well within a team, encouraging collaboration and valuing diverse perspectives to achieve common goals and deliver high-quality results.
Adaptability and Flexibility: Stay adaptable in a fast-paced, dynamic environment, effectively managing changing priorities and requirements while maintaining focus on project objectives.

Why Join Us

- Work on a high-visibility enterprise account
- Be part of a growing Adobe Practice COE
- Hybrid work culture out of Noida

Quick apply

Refine Your Search

technical support agent jobs in noida uttar pradesh

AEM Operations Support Engineer

Help Desk Agent - Operations

Patent Analyst Intern- Electronics and Communication Engineering

Senior Associate Server Health and Monitoring Administrator

Accounts Payable Specialist (Travel & Expense)

Product Manager (Technical) - Identity & Access Management

Customer Enablement Specialist, Academy & LMS

Sr Technical Lead-Cloud & Infra Engg

RPA Developer - Core

Agile Delivery Coordinator

Senior IT Infrastructure Engineer

Track Manager (Support & Operations)

Digital Marketing -Sales – Web & Digital Services

Sr. Associate - Customer Care - Voice 5B

Subject Matter Expert (Support&Ops)

Senior Executive

Analyst (Support & Operations)

Production Support Engineer

Senior IT Infrastructure Engineer

Executive

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