Chennai, Tn Customer support coordinator Jobs – 127 Open Jobs Today

Enrollment Support Coordinator - India
Fueling Brains & FB Academies —Chennai, Tamil Nadu
- Full-time
- CRM software
- Childcare
- English
Quick apply
Export Inside sales coordinator
ALPHA GLOBAL LOGISTICS —Chennai, Tamil Nadu
- From ₹4,80,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Client Coordinator
MCare Pro Health Services Private Limited —Chennai, Tamil Nadu
- ₹19,000 - ₹35,000 a month
- Full-time
- Walk-in
- Microsoft Word
- Computer literacy
- English
- Commuter assistance
Quick apply
14d
IT Project Manager/Project coordinator
LMTEQ —Perungudi, Chennai, Tamil Nadu
- ₹35,271.09 - ₹41,448.22 a month
- Full-time
- Azure
- Project management
- Software development
- Health insurance
- Paid time off
Quick apply
Executive/ Senior Executive - HR & Admin
Emerson —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- MSW
- Microsoft Excel
- Health insurance
Co-ordinator Customer Support Department
Desirous Global Consulting —Chennai, Tamil Nadu
- ₹5.80 an hour
- Full-time
Sales Coordinator
ARDENS BUSINESS SOLUTIONS PRIVATE LIMITED —Chennai, Tamil Nadu
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Quick apply
Training Coordinator
DHL —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Excel
- English
- Health insurance
Sales Coordinator India (m/f/d)
INGUN Prüfmittelbau GmbH —Chennai, Tamil Nadu
- English
- Bachelor's degree
- Diploma
Group Lead - Operational Excellence
Nordex SE —Chennai, Tamil Nadu
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
12h
Specialist - Training coordinator
Nordex SE —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Customer Service Coordinator
Unidos Technology —Neelankarai, Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Customer Service - Advisor (3-8 yrs)
The Viswa Group —Tambaram, Chennai, Tamil Nadu
- ₹45,000 - ₹65,000 a month
- Full-time
- Customer service
- English
- Windows
- Paid time off
Quick apply
4d
Urgent Requirement For Area Sales Manager
Sunshine Manpower Solution And Services —Chennai, Tamil Nadu
- ₹7,00,000 - ₹8,50,000 a year
- Sales
- Master's degree
- Bachelor's degree
Invoice Administrator
Emerson —Chennai, Tamil Nadu
- Full-time
- English
- Bachelor's degree
- Business Administration
- Health insurance
Service Engineer - Customer Support
chanlong manufacturing and trading pvt ltd —Poonamallee, Chennai, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Electrical experience
- Bachelor's degree
- In-person
Quick apply
14d
Client Coordinator - HR
Desirous Global Consulting —Chennai, Tamil Nadu
- Full-time
- Salesforce
- Bachelor's degree
- Business Administration
Warehouse Coordinator
Danfoss —Oragadam, Chennai, Tamil Nadu
- Full-time
- Microsoft Word
- Microsoft Excel
- Bachelor's degree
3d
Executive - Client Coordination(Mastering)
Qube Cinema —Chennai, Tamil Nadu
- Full-time
- Microsoft Office
- Communication skills
Project Coordinator
RD Bytes —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid sick time

I want to receive the latest job alerts for customer support coordinator in chennai, tn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support coordinator jobs near chennai, tn

Sales Coordinator jobs in Chennai, Tamil Nadu

Client Coordinator jobs in Chennai, Tamil Nadu

Inside Sales Manager jobs in Chennai, Tamil Nadu

Training Coordinator jobs in Chennai, Tamil Nadu

Project Coordinator jobs in Chennai, Tamil Nadu

Sales Coordinator jobs in Malad, Mumbai, Maharashtra

Sales Coordinator jobs in Kamothe, Navi Mumbai, Maharashtra

School Coordinator jobs in Electronics City, Karnataka

Sales Coordinator jobs in Haryana

Sales Coordinator jobs in Faridabad, Haryana

Westside, Retail Sales jobs in Bengaluru, Karnataka

Sales Coordinator jobs in Katraj, Pune, Maharashtra

Client Coordinator jobs in Kolkata, West Bengal

Hospital Management ,floor Coordinator jobs in Indore, Madhya Pradesh

Coordinator jobs in Hyderabad, Telangana

Preschool, Coordinator Academic Head jobs in Hyderabad, Telangana

Client Coordinator jobs in Hyderabad, Telangana

Client Coordinator jobs in Remote

Pgt, Vice Principal, Academic Coordinator jobs in Delhi, Delhi

Prestige Group, Civil Engineer jobs in Karnataka

Enrollment Support Coordinator - India

Fueling Brains & FB Academies -
Chennai, Tamil Nadu

Quick apply

Job details

Full-time

Qualifications

CRM software
Childcare
English
Administrative experience
12th Pass
Customer support

Full job description

OVERVIEW:

The Enrollment Support Coordinator is a Chennai-based, back-office individual contributor role responsible for managing email-based registration, enrollment, and billing support for Fueling Brains Academies in Canada, working a split shift covering both MST and IST business hours. The role focuses on accurate documentation, CRM data integrity, compliance reporting, and timely resolution or routing of parent and centre inquiries. This is not a sales or lead-conversion role — it is a process- and accuracy-driven support function that keeps the enrollment pipeline clean and compliant behind the scenes.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Email & Inquiry Support

Respond to and manage all inbound registration and enrollment support emails within defined SLAs
Triage inquiries and route to the appropriate team (Billing, Centre Directors, Sales & Admissions) as needed
Maintain a professional, consistent tone and brand voice across all email communication

Registration & Documentation Support

Support processing of registration documentation and required paperwork received by email
Ensure registration records are complete, accurate, and compliant
Confirm program placement and start-date details are correctly reflected in internal records

Compliance & Government Reporting

Complete accurate and timely monthly entries in the Alberta Government Child Care Portal (CCPN)
Ensure all entries are aligned with internal records and submitted within required timelines

Billing Coordination

Act as the coordination point for billing-related inquiries received by email
Log, track, and route billing issues to the appropriate team
Follow up to ensure timely resolution and communication back to families
This role does not process payments or make financial decisions.

CRM & Data Integrity

Maintain high standards of CRM data accuracy and completeness for existing leads and enrollments
Ensure consistent tracking of interactions and updates
Support improvements to workflows and reporting processes

Reporting & Continuous Improvement

Maintain regular reporting on email volumes, response times, and resolution rates
Identify recurring issues, gaps, and operational challenges
Provide insights and recommendations to improve support processes and outcomes

Cross-Training & Business Continuity

Maintain clear, up-to-date documentation of key support processes and workflows
Cross-train with the Sales & Admissions team to build knowledge of related processes and dependencies
Support onboarding and training of new team members as required
Ensure continuity of operations during absences, transitions, or peak periods through effective knowledge sharing

REQUIRED SKILLS & QUALIFICATIONS:

Education

Post-secondary education in Business Administration, Operations, Communications, or a related field
Equivalent combination of education and relevant experience may be considered

Experience

2+ years of experience in customer support, administrative, or back-office operations, ideally email/ticket-queue based
Experience using CRM systems and managing data-driven processes
Experience supporting North American clients/customers is an asset
Experience in childcare, education, or service-based environments is an asset

Key Skills

Excellent written English communication with strong attention to detail
High accuracy and consistency when working with data and documentation
Ability to manage a high volume of email inquiries while maintaining response-time targets
Comfort working in a structured, process-driven environment
Problem-solving mindset with the ability to escalate issues appropriately
Ability to collaborate effectively across teams without direct authority

WORK ENVIRONMENT REQUIREMENTS:

Based in Chennai, India
Split-shift schedule covering approx. 60% Mountain Standard Time (MST) and 40% India Standard Time (IST) business hours, to provide coverage during both Canada and India working hours
Reliable internet and a quiet workspace suitable for sustained email/documentation work
Ability to manage periods of high volume and time-sensitive work, with flexibility during peak enrollment periods

ADDITIONAL REQUIREMENTS:

Ability to maintain confidentiality and handle sensitive information appropriately
Commitment to delivering a high-quality experience for families and internal stakeholders
Adaptability to evolving processes, systems, and organizational structures
Willingness to take on additional responsibilities as required to support business needs
Alignment with the organization's values, standards, and commitment to excellence in early childhood education

Quick apply

Refine Your Search

customer support coordinator jobs in chennai, tn

Enrollment Support Coordinator - India

Export Inside sales coordinator

Client Coordinator

IT Project Manager/Project coordinator

Executive/ Senior Executive - HR & Admin

Co-ordinator Customer Support Department

Sales Coordinator

Training Coordinator

Sales Coordinator India (m/f/d)

Group Lead - Operational Excellence

Specialist - Training coordinator

Customer Service Coordinator

Customer Service - Advisor (3-8 yrs)

Urgent Requirement For Area Sales Manager

Invoice Administrator

Service Engineer - Customer Support

Client Coordinator - HR

Warehouse Coordinator

Executive - Client Coordination(Mastering)

Project Coordinator

I want to receive the latest job alerts for customer support coordinator in chennai, tn

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected