Btm Layout Bengaluru Karnataka Shift leader Jobs – 1011 Open Jobs Today

Team Leader, Customer Service
Thermo Fisher Scientific —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Account Executive - Outbound
Richpanel —Bengaluru, Karnataka
- ₹40,00,000 - ₹60,00,000 a year
- Full-time
- Bachelor's degree
Quick apply
Customer Success Manager - US Accounts
PinnacleU —Bengaluru, Karnataka
- ₹15,00,000 - ₹18,00,000 a year
- Full-time
- English
- Communication skills
Quick apply
Senior Account Manager
M3USA —Bengaluru, Karnataka
- Full-time
- Remote
- Customer service
- Bachelor's degree
- Communication skills
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1d
EA US PR - Team Leader
First Advantage —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
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IN_RBAI_ Shift Leader_Production_IN
Bosch Group —Bengaluru, Karnataka
- Full-time
- Electrical experience
- Agile
- Diploma
Quick apply
Global Leader - Resource Management
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Remote
- English
- Finance
- Master's degree
Quick apply
Bosch Production System or Lean Coordinator
Bosch Group —Bengaluru, Karnataka
- Full-time
- Computer science
- English
- Bachelor's degree
Quick apply
9d
HR Executive
VRO Hospitality Pvt ltd —Bangalore City, Bengaluru, Karnataka
- ₹4,00,000 - ₹5,00,000 a year
- Full-time
- Hospitality
- Human resources
- In-person
- Food provided
- Paid sick time
Quick apply
14d
Manager, Technical Product Management
Optum —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- DevOps
- Health insurance
HR Manager (automobile dealership)
crowning consulting —Bangalore City, Bengaluru, Karnataka
- ₹10,00,000 - ₹15,00,000 a year
- Full-time
- MSW
- Microsoft Office
- Master's degree
Quick apply
14d
Customer Experience Team Lead
IG Group —Bengaluru, Karnataka
- Full-time
- Customer service
- English
- Finance
Senior Manager - Enterprise Agile Coach
RTX Corporate —Bengaluru, Karnataka
- Full-time
- Databases
- SQL
- Bachelor's degree
Marketing Manager
Tap HQ —HSR Layout Sector 2, Bengaluru, Karnataka
- ₹56,408.24 - ₹1,56,675.55 a month
- Full-time
- Finance
- In-person
- Leadership
- Paid sick time
Quick apply
Leader - Workforce Management 1
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Hybrid work
- English
- Finance
- Master's degree
Quick apply
7h
Specialist Deputy Manager - Strategic Market Insights and Thought Leadership - Strategy
Deloitte —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
CRM Executive
The Indian Garage Co —Bommanahalli, Bengaluru, Karnataka
- ₹25,000 - ₹28,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Paid time off
Quick apply
Director of Revenue Management (Multi-property)
AccorHotel —Bengaluru, Karnataka
- Full-time
- Finance
- Analysis skills
- Bachelor's degree
Quick apply
Senior Customer Experience Manager
Bark —Bengaluru, Karnataka
- Analysis skills
- Leadership
8d
Asia Service Delivery_Associate_HR Business Partners
Morgan Stanley —Bengaluru, Karnataka
- Full-time
- Analysis skills
- Recruiting
- AI

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Team Leader, Customer Service

Thermo Fisher Scientific -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Excel
Microsoft Outlook
Order management system
Customer service
SAP
Salesforce
Quality management
Microsoft Office
Analysis skills
Bachelor's degree
Unity
Communication skills
Time management

Full job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

About Thermo Fisher

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, growing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our distributed team of more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

About Customer Support Center

At Thermo Fisher Scientific, we are committed to being a Product Leadership company that creates innovative solutions across the spectrum of our customers’ needs. Our customer service and support are critical to enabling an exceptional customer experience. Our Customer Support organization is instrumental in these efforts and their seamless alignment across geographies and commercial functions is essential to our success.

The Bangalore Customer Support Center capability is a well-established team, which supports the North America, EMEA & APJ Order Management and other critical back-office jobs with four shifts working over a 22-hour window/day, together processing over 102,000 requests each month. These three teams are truly pivotal to delivering on our promises of quality, innovation and contribute to the success of our business in India and across the world.

Roles & Responsibilities

Understand the Customer Care Business and Identify relevant KPI’s and drive the KPIs efficiently. Customer-centric and keenly aware of markets, trends, and competitors.
Provide immediate supervision to Customer Care staffs and operates with no supervision in a complex environment
Handle escalated customer service issues either through direct personal action or refer to the proper individual/department
Proactively identify, define and solve the most complex problems that impact the functioning of the Team. Anticipates internal and/or external business challenges recommend & develops process or service improvement plans and recommend to Customer Service Manager.
Administer annual reviews and performance improvement plans.
Leads projects within the team to achieve milestones and objectives. Carries out tasks in compliance with the agreed procedure to assist the company in meeting its quality objectives.
Strong analytical skills and ability to work in an unstructured and evolving environment
Proven ability to lead cross-functional teams through influence versus direct management; excellent interpersonal skills
Embrace change. Drive change in the team with a positive approach.
Maintain and promote social, ethical and organizational norms in conducting all affairs. Ability to think and act effectively, acting for the greater good of the organization. Embraces and leverages the diversity of culture and thought
Authentic, transparent and leads by example, holding self and others accountable. Inspires motivates and collaborates with others

Other Requirements

Any graduate with a minimum of 8 years of experience.
5 years of’ Hands-on experience in Order Management.
Must have managed a team for at least 2+ years.
Experience in Quality management is desired.
Experience working in SAP or Salesforce will be an advantage.
Advanced proficiency with Microsoft Office suite (Excel, PowerPoint, Outlook)
Ability to adapt in a dynamic environment and manage multiple priorities
Strong organizational and time management capabilities
Experience in implementing process improvements and standardization
Collaborative mindset with ability to support others and create a positive work environment
Display excellent verbal and written communication and interpersonal skills.
Highly detail-oriented and organized with excellent analytic and problem-solving abilities
Able to multi-task, prioritize and manage time effectively
Ability to work cross-functionally and build strong stakeholder relationships
Ability to work under pressure
Customer-centric mindset and ability to adapt/respond to different types of tasks
Should be Flexible to work in Night Shift.

Join our team at Thermo Fisher Scientific as a Senior Customer Service Representative, where you'll contribute to our mission to make the world healthier, cleaner, and safer. You'll provide exceptional support throughout the customer lifecycle, handling administration, order management, quotations, and master data maintenance. Working in a diverse environment, you'll collaborate with cross-functional teams to deliver outstanding service while maintaining the highest standards of accuracy and professionalism. This role offers professional development opportunities while contributing to groundbreaking scientific advances.

At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. Apply today http://jobs.thermofisher.com. Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Apply Now

Refine Your Search

shift leader jobs in btm layout bengaluru karnataka

Team Leader, Customer Service

Account Executive - Outbound

Customer Success Manager - US Accounts

Senior Account Manager

EA US PR - Team Leader

IN_RBAI_ Shift Leader_Production_IN

Global Leader - Resource Management

Bosch Production System or Lean Coordinator

HR Executive

Manager, Technical Product Management

HR Manager (automobile dealership)

Customer Experience Team Lead

Senior Manager - Enterprise Agile Coach

Marketing Manager

Leader - Workforce Management 1

Specialist Deputy Manager - Strategic Market Insights and Thought Leadership - Strategy

CRM Executive

Director of Revenue Management (Multi-property)

Senior Customer Experience Manager

Asia Service Delivery_Associate_HR Business Partners

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