Gurgaon Kty. Gurugram Haryana Customer service representative Jobs – 176 Open Jobs Today

Sr. Associate - Customer Care - Non - Voice 5B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
1h
Customer Service Associate
Accenture —Gurugram, Haryana
- Full-time
- Customer service
- AI
- Communication skills
12d
Customer Support Associate Executive
KSKT Agromart Pvt. Ltd. —Gurugram, Haryana
- ₹25,000 - ₹30,000 a month
- Full-time
- Customer service
- B.Sc
- Bachelor's degree
Quick apply
8d
International Travel Process Specialist – Customer Support Executive
Hire3 Labs —Gurugram, Haryana
- ₹4,79,000 - ₹4,80,000 a year
- Full-time
- Sales
- Customer service
- English
- Commuter assistance
Quick apply
7d
International Customer Service Advisor
outpace consulting services —Gurugram, Haryana
- ₹20,000 - ₹25,000 a month
- Full-time
- English
- Bachelor's degree
- Typing
- Commuter assistance
Quick apply
8d
Air Logistics Healthcare Customer Care Specialist
Kuehne+Nagel —Gurugram, Haryana
- Customer service
- Business development
- Analysis skills
13d
Specialist - Customer Care - Collections 4A
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Customer Support Associate - Voice Process
TaskUs —Gurugram, Haryana
- ₹25,000 - ₹31,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick apply
Customer Experience Associate
Chipper Consumer Pvt. Ltd. —Gurugram, Haryana
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- Customer service
- English
- In-person
- Health insurance
- Life insurance
Quick apply
Associate - Customer Care - Blended 5A
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
Customer Support Specialist
MBSPL —Gurugram, Haryana
- ₹30,000 - ₹32,000 a month
- Full-time
- Customer service
- English
- 12th Pass
- Commuter assistance
Quick apply
Customer Support Associate
outpace consulting services —Gurugram, Haryana
- ₹28,000.00 - ₹34,517.72 a month
- Full-time
- Customer service
- English
- 12th Pass
- Commuter assistance
Quick apply
Customer Service Representative
Trigent Software Ltd —Gurugram, Haryana
- Up to ₹29,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
- Health insurance
Quick apply
User Specialist, Customer Support
ByteDance —Gurugram, Haryana
- CRM software
- Customer service
- Salesforce
Customer Support Representative
Moneycat —Gurugram, Haryana
- ₹25,000 - ₹35,000 a month
- Full-time
- Walk-in
- Customer service
- English
- In-person
Quick apply
Customer Service Assistant
Gavenos —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Master's degree
- Bachelor's degree
Quick apply
Customer Support Representative
Amax Adhesive India Pvt. Ltd. —Gurgaon H.O, Gurugram, Haryana
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
- Paid sick time
Quick apply
3d
Customer Service Representative
IGT SOLUTIONS —Gurugram, Haryana
- ₹21,000 - ₹33,400 a month
- Full-time
- Walk-in
- Sales
- Customer service
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick apply
International Customer Service Advisor
Outpace consulting service —Gurugram, Haryana
- From ₹20,000 a month
- Full-time
- Walk-in
- Master's degree
- Bachelor's degree
- Business Administration
Quick apply
1d
Customer Representative Executive
Caterspoint Futuristic Food —Ghitorni, Delhi, Delhi
- ₹10,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- Bachelor's degree
- Conflict management
- Food provided
Quick apply

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Sr. Associate - Customer Care - Non - Voice 5B

Genpact India Pvt. Ltd. -
Gurugram, Haryana

Quick apply

Job details

Full-time
1 hour ago

Qualifications

ITIL Certification
English
Bachelor's degree
Non-voice
Customer support
Business Administration
BA
Banking
Information Technology

Full job description

Sr. Associate - Customer Care - Non - Voice

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities: Key Responsibilities

Support administrative activities associated with hardship and customer assistance processes.

Review, validate, and process customer documentation in accordance with established hardship procedures and operational guidelines.

Maintain accurate and up-to-date customer records, case notes, and supporting documentation within relevant systems.

Assist in the administration and tracking of hardship requests to ensure timely processing and resolution.

Identify missing information or documentation requirements and coordinate with relevant stakeholders to support case progression.

Ensure all customer information is handled with a high degree of confidentiality and professionalism.

Monitor workload and case queues to ensure activities are completed within agreed service levels and operational targets.

Escalate exceptions, processing issues, risks, or complex cases in accordance with established governance procedures.

Support compliance with internal policies, regulatory requirements, and process controls relating to hardship administration.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Certified Data Processor (CDP) - LinkedIn LearningLinkedIn Learning, ITIL Foundation - AxelosAxelos, Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human Resources, Supply Chain Design Certification - LinkedIn LearningLinkedIn Learning

Required Skills

Account Maintenance, Banking Capital Markets, Claims Resolution, Customer Care, Customer Experience (CX), Customer Journey Mapping, Online Customer Support

Language

English (Required)

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Non - Voice

Remote Type -

Office

Work Shift -

Flex Time (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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Refine Your Search

customer service representative jobs in gurgaon kty. gurugram haryana

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