Valasaravakkam Chennai Tamil Nadu Customer support coordinator Jobs – 140 Open Jobs Today

Customer Service - Advisor (3-8 yrs)
The Viswa Group —Tambaram, Chennai, Tamil Nadu
- ₹45,000 - ₹65,000 a month
- Full-time
- Customer service
- English
- Windows
- Paid time off
Quick apply
6d
Front Office Executive (Receptionist)
CASAGRAND INTERNATIONAL SCHOOL, PRM —Perumbakkam, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Customer service
- Bachelor's degree
- Data entry
- Health insurance
Quick apply
3d
Sales Coordinator
Uniworld Logistics Private Limited —Chennai, Tamil Nadu
- ₹22,000 - ₹30,000 an hour
- Part-time
- Customer service
- Administrative experience
- SharePoint
- Cell phone reimbursement
Quick apply
5d
Sales Coordinator
Diamond Lead Associates —Ambattur, Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Project Coordinator-Spices & Shelf LifeStudies
sam classic terminals and logistics —Ambattur, Chennai, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Full-time
- Master's degree
- Project management
- In-person
Quick apply
6d
Sales Coordinator
ARDENS BUSINESS SOLUTIONS PRIVATE LIMITED —Chennai, Tamil Nadu
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Quick apply
Sales Coordinator - Gopalapuram Chennai
Guardian management services —Gopalapuram, Chennai, Tamil Nadu
- From ₹35,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
Quick apply
11h
Supply Chain Coordinator
Vestas —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Marketing and Events Coordinator
Mizaj International Private Limited —Nungambakkam, Chennai, Tamil Nadu
- Up to ₹3,60,000 a year
- Full-time
- Customer service
- Organisational skills
- Budgeting
Quick apply
13d
IT Project Manager/Project coordinator
LMTEQ —Perungudi, Chennai, Tamil Nadu
- ₹35,271.09 - ₹41,448.22 a month
- Full-time
- Azure
- Project management
- Software development
- Health insurance
- Paid time off
Quick apply
Service Coordinator / Spare Parts Management
ZF —Chennai, Tamil Nadu
- Microsoft Excel
- Customer service
- English
2d
Sales Coordinator
Etiicos —Madipakkam, Chennai, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Email
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Cell phone reimbursement
Quick apply
10d
Specialist - Service Coordinator
Nordex SE —Chennai, Tamil Nadu
- Full-time
- English
- Microsoft Office
- Bachelor's degree
Sales Coordinator India (m/f/d)
INGUN Prüfmittelbau GmbH —Chennai, Tamil Nadu
- English
- Bachelor's degree
- Diploma
Project Coordinator
RD Bytes —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid sick time
Service Process Coordinator-South 1
MSX International —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Quick apply
Sales Coordinator (3-8Yrs)
The Viswa Group —Tambaram, Chennai, Tamil Nadu
- ₹20,000.76 - ₹35,000.49 a month
- Weekend availability
- Sales
- Customer service
- English
- Health insurance
- Paid time off
Quick apply
6d
Sales Coordinator
Bluewings Consultancy Pvt Ltd —Chennai, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
1d
Sales Coordinator
Semicon Enterprises —Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- In-person
- Health insurance
- Paid time off
Quick apply
Lead Administrator (Support &Operations)
HCLTech —Chennai, Tamil Nadu
- Azure
- Windows
- AWS

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Customer Service - Advisor (3-8 yrs)

The Viswa Group -
Tambaram, Chennai, Tamil Nadu

Quick apply

Job details

Full-time
₹45,000 - ₹65,000 a month
6 days ago

Benefits

Provident Fund
Paid time off

Qualifications

Customer service
English
Windows
Microsoft Office
Sales
Bachelor's degree
Computer skills
Chemical engineering

Full job description

As a customer service coordinator in the marine industry, your main responsibilities would involve managing the relationships between the company and its customers, ensuring that their needs are being met and their expectations are exceeded.

Your daily tasks may include:

1. Answering customer inquiries: You'll be responsible for fielding phone calls, emails, and other inquiries from customers. This could include answering questions about products, services, pricing, and delivery schedules.

2. Managing orders: You'll be responsible for managing customer orders, including processing orders, ensuring timely delivery, and resolving any issues related to order fulfilment. Address customer concerns, troubleshoot issues, and provide effective solutions.

3. Coordinating with other departments: You'll need to work closely with other departments within the company, such as sales, marketing, and production, to ensure that all customer needs are being met. Process customer orders accurately and efficiently. Coordinate with internal teams to ensure timely delivery of services & keep customers informed about the status of their orders.

4. Resolving customer issues: You'll be responsible for addressing and resolving any customer issues, such as product defects, delivery delays, or billing disputes.

5. Maintaining customer records: You'll be responsible for maintaining accurate customer records, including contact information, order history, and other relevant data.

6. Generating reports: You'll need to generate regular reports on customer satisfaction, order fulfilment rates, and other key performance indicators to help identify areas for improvement.

7. Communicate customer feedback, trends, and concerns to the relevant departments for continuous improvement.

Other Responsibilities:

To support the Marketing Team with existing clients by being the internal point of contact regarding data setup and operational issues.

Assisting the sales team as a technical resource

To be able to work independently as well as collaborate across multiple teams.

Ability to partner cross-functionally, across time zones, providing timely updates to internal stakeholders.

Qualifications & Requirements:

Minimum 3-4 years of customer service experience preferably Shipping industry experience with a strong preference for a background in performance or technical advisor role

Fields entry-level product-related inquiries. Fluency in English, both spoken and written

Ability to work on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.

Ability to work independently, receiving little instruction on daily work, but receiving general instructions on newly introduced assignments.

Understands the basic application of all Company products.. Good computer skills, preferably in a Windows environment. Good problem-solving skills.

Enjoys working in a team environment

Overall, your role as a customer service coordinator in the marine industry will be critical in ensuring that the company maintains strong relationships with its customers and continues to meet their needs and expectations.

Job Type: Full-time

Pay: ₹45,000.00 - ₹65,000.00 per month

Benefits:

Paid time off
Provident Fund

Education:

Bachelor's (Preferred)

Experience:

Chemical engineering: 3 years (Required)
Customer service: 3 years (Required)

Language:

English (Required)

Work Location: In person

Quick apply

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