Bengaluru Karnataka Senior service delivery manager Jobs – 2321 Open Jobs Today

Vice President - Operations
InfoWryt Solutions LLP —Bangalore City, Bengaluru, Karnataka
- ₹3,00,000 - ₹3,33,000 a month
- Full-time
- Project management
- Travel
- In-person
Quick apply
1d
Senior Program Manager
Qualcomm —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Senior Program Manager - Service Management
MasORange —Bengaluru, Karnataka
- Full-time
- CAD
- Project management
- JavaScript
- Health insurance
- Work from home
Senior Manager
Tejas Networks —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Data analysis skills
- Microsoft Office
10d
Senior Delivery Manager - Cloud
EPAM Systems, Inc. —Bengaluru, Karnataka
- Azure
- DevOps
- AWS
- Health insurance
- Paid time off
Operations Manager
Commonwealth Bank —Bengaluru, Karnataka
- Full-time
- Finance
- Analysis skills
- Bachelor's degree
2d
Service Delivery Manager
Capgemini Sogeti —Bengaluru, Karnataka
- Sales
- Agile
- Communication skills
Delivery Lead Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Oracle
- Management
- Analysis skills
Transition Wave Senior Manager
Takeda Pharmaceutical —Bengaluru, Karnataka
- Full-time
- English
- Project management
- Bachelor's degree
6d
IN_Senior Manager_Managed Services_BT Central_Advisory_Bangalore
PwC —Bengaluru, Karnataka
- Full-time
- Oracle
- PMP
- Engineering
Senior Delivery Manager - NOC Support
Black Box —Bengaluru, Karnataka
- Full-time
Quick apply
Senior Manager- Branch
goSTOPS Hospitality Pvt Ltd —Bengaluru, Karnataka
- Hospitality
- Computer literacy
- Bachelor's degree
Quick apply
Senior Account Manager
M3USA —Bengaluru, Karnataka
- Full-time
- Remote
- Customer service
- Bachelor's degree
- Communication skills
Quick apply
3d
Senior Product Manager II
eBay Inc. —Bengaluru, Karnataka
- Full-time
- Administrative experience
- Machine learning
- Product management
Senior Lead - Client Operations & Services
Infosys BPM Limited —Bengaluru, Karnataka
3d
Senior Site Manager
DSP Engineering Services Private Ltd —Banashankari, Bengaluru, Karnataka
- ₹75,000 - ₹80,000 a month
- Full-time
- Project management
- Bachelor's degree
- Construction experience
- Health insurance
Quick apply
7d
Workforce Services Senior Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Management
- Master's degree
- Business Administration
IN_Senior Manager_IA_Managed Services_Advisory_Bangalore
PwC —Bengaluru, Karnataka
- Full-time
- Master's degree
- Bachelor's degree
- Travel
10d
Senior Consultant/Consultant – Program Manager
Infosys Limited —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Excel
- PMP
Assistant Manager - HRBP - BLR
DHL —Bengaluru, Karnataka
- Email
- Master's degree
- Analysis skills
- Bachelor's degree
- Health insurance
- Paid time off

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Vice President - Operations

InfoWryt Solutions LLP
Bangalore City, Bengaluru, Karnataka

Quick apply

Job details

Full-time
₹3,00,000 - ₹3,33,000 a month
1 day ago

Qualifications

Succession planning
Operations management
Project management
Leadership
Senior leadership

Full job description

The Vice President – Operations is a senior leadership role responsible for driving operational strategy, excellence, growth, and performance across multi-location operations. The role focuses on ensuring seamless service delivery, operational efficiency, quality standards, financial performance, and organizational scalability.

The incumbent will lead Regional Managers, Centre Heads, and cross-functional teams to build a high-performing operational ecosystem while ensuring exceptional customer experience, regulatory compliance, and sustainable business growth.

Key Responsibilities1. Strategic Leadership & Business Planning

Develop and execute operational strategies aligned with organizational goals and growth plans.
Drive long-term operational planning, expansion initiatives, and business transformation programs.
Identify opportunities for market expansion, service enhancement, and operational optimization.
Establish performance frameworks and governance mechanisms to improve business outcomes.
Collaborate with leadership teams to align operational priorities with company objectives.

2. Regional & Multi-Site Operations Management

Oversee operations across multiple regions, centers, and service units.
Lead Regional Managers and Centre Heads to achieve operational goals and performance targets.
Monitor operational KPIs, service quality metrics, and business performance.
Ensure consistent implementation of policies, procedures, and operational standards across locations.
Establish effective reporting systems, dashboards, and escalation mechanisms.

3. Quality, Compliance & Customer Experience

Ensure adherence to quality standards, regulatory requirements, and operational SOPs.
Drive customer-centric initiatives to improve satisfaction and service excellence.
Implement systems for customer feedback, grievance management, and continuous improvement.
Lead quality audits, compliance reviews, and risk management initiatives.
Foster a culture focused on safety, quality, accountability, and excellence.

4. Financial Management & Cost Optimization

Own operational budgets and P&L performance across business units.
Drive financial efficiency while maintaining high service standards.
Lead annual budgeting, forecasting, and variance analysis activities.
Monitor cost structures and implement productivity improvement initiatives.
Oversee vendor management, procurement strategies, and resource utilization.

5. People Leadership & Organizational Development

Lead, mentor, and develop Regional Managers, Centre Heads, and operational leadership teams.
Build leadership pipelines and succession planning strategies.
Drive performance management frameworks and employee engagement initiatives.
Promote a culture of ownership, collaboration, accountability, and continuous learning.
Identify talent gaps and support workforce planning initiatives.

6. Process Excellence & Digital Transformation

Lead operational excellence initiatives through process improvement methodologies.
Drive automation and technology adoption to enhance efficiency and scalability.
Optimize workflows, service delivery models, and operational reporting systems.
Leverage data analytics and technology platforms to improve decision-making.
Champion innovation and continuous improvement across all business functions.

7. Stakeholder & External Relations

Build strong relationships with industry partners, regulatory bodies, vendors, and strategic stakeholders.
Represent the organization in industry forums, business meetings, and strategic discussions.
Ensure compliance with statutory, legal, licensing, and accreditation requirements.
Support leadership and investors with operational reviews, data insights, and performance reports.
Manage critical escalations and ensure stakeholder satisfaction.

Key StakeholdersInternal

Regional Managers
Centre Heads
Clinical Leadership Teams
Human Resources
Finance
Quality & Compliance
Information Technology
Projects Team

Pay: ₹300,000.00 - ₹333,000.00 per month

Application Question(s):

Are you comfortable with Indiranagar and need to flexible to travel cities if required and travelling allownaces will be there
Do you have experience in Multi site operation .
Do you have 15 years of experience in Healthcare operations
Do you have Quality, Compliance & Resident Experience

Work Location: In person

Quick apply

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