Maharani Bagh Delhi Delhi Operations administrator Jobs – 214 Open Jobs Today

Administrator - Program & Project Management
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- PMP
- Microsoft Office
- Analysis skills
Certinia PSA Consultant | Noida
Revolite Infotech Pvt. Ltd —Noida, Uttar Pradesh
- Up to ₹15,00,000 a year
- Full-time
- Salesforce
- ERP systems
- Business development
Quick apply
6h
Track Manager (Support & Operations)
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Microsoft Access
- Azure
- Computer networking
1h
Administrator - Oracle Exadata, Oracle DB
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Oracle
- SQL
- Communication skills
1h
Senior Oracle Administrator - Oracle Administration,PostgreSQL,MYSQL, MS SQL
HCLTech —Noida, Uttar Pradesh
- Azure
- Oracle
- Windows
1h
Systems & Data Administrator
Wildnet Technologies Limited —Noida, Uttar Pradesh
- Finance
- Data entry
- AI
Quick apply
6h
Track Lead (Support & Operations)
HCLTech —Noida, Uttar Pradesh
- Rotational shift
- DevOps
- Windows
- SQL
1d
Network Operations
Kyndryl —Noida, Uttar Pradesh
- Weekend availability
- Analysis skills
- Communication skills
3d
Office Administrator
Raised Lines Foundation —Noida, Uttar Pradesh
- ₹15,000 - ₹25,000 a month
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
System Administrator
CARE INFOTECH —Noida, Uttar Pradesh
- ₹25,000 - ₹30,000 a month
- Azure
- Microsoft Outlook
- Software troubleshooting
Quick apply
7d
Office Admin and IT support executive
EGLOGICS Softech Pvt Ltd —Noida, Uttar Pradesh
- ₹8,714.63 - ₹28,133.28 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
Quick apply
Receptionist/Administrator
ABLEMINDS FOUNDATION —Geeta Colony, Delhi, Delhi
- ₹10,000 - ₹15,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
Quick apply
5d
Systems Management Consultant - Dynatrace admin
Optum —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- Java
- Health insurance
Asst MGR - Hospital Network Development
Bluedot Medical Assistance —Delhi, Delhi
- ₹70,000 - ₹80,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
- Health insurance
Quick apply
14d
Senior Associate Server Health and Monitoring Administrator
apexanalytix —Noida, Uttar Pradesh
- Weekend availability
- Oracle
- SQL
- Bachelor's degree
- Flexible schedule
Quick apply
SYSTEM ADMINISTRATOR
Gitarattan international Business School —North West District, Delhi
- Software troubleshooting
- Windows
- Master's degree
Editorial Administrator, Journals
Oxford University Press Pakistan —Noida Sector 62, Noida, Uttar Pradesh
- English
- Microsoft Office
- Databases
L1 Systems Administrator
NextGenVision Technology —Noida, Uttar Pradesh
- Oracle
- Windows
- Agile
Track Lead - Microsoft PowerBI,Windows Powershell, Python
HCLTech —Noida, Uttar Pradesh
- Azure
- Windows
- Leadership
1h
Product Manager – Unified Endpoint Management (UEM)
TeamViewer Germany GmbH —Noida, Uttar Pradesh
- Hybrid work
- English
- Windows
- Analysis skills
Quick apply

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Administrator - Program & Project Management

HCLTech -
Gautam Budh Nagar, Uttar Pradesh

Apply Now

Job details

Qualifications

ITIL Certification
PMP
Procurement
Microsoft Office
Analysis skills
Project management
Supply chain management
Root cause analysis
Communication skills

Full job description

Job Summary
The Project Executive in Support & Operations plays a critical role in ensuring exceptional customer service and operational efficiency. This position is responsible for independently resolving service tickets, providing on-call support, and conducting root cause analyses to enhance customer satisfaction while adhering to quality standards and regulatory requirements.
Key Responsibilities
1. Ensure adherence to quality standards, regulatory requirements, and company policies while managing support operations and project execution.
2. Provide effective on-call support for escalated issues, conducting thorough root cause analyses to identify and resolve underlying problems.
3. Manage knowledge base updates and contribute to value-adding activities, including training new team members and coaching analysts to improve team performance.
4. Independently resolve service tickets within the agreed Service Level Agreements (SLA) for ticket volume and response time, ensuring timely resolutions.
5. Foster a positive customer experience by aiming for First Call Resolution and minimizing rejected resolutions or reopened cases, thereby enhancing overall customer satisfaction (CSAT).
6. Strong understanding of project management principles and methodologies in a support context.
7. Proficiency in DMO tools and technologies for effective ticket management and operational support.
8. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
9. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
10. Involve in customer financial deliverables & operational hygiene including onboarding & Offboarding, Life cycle management of Projects/Customer.
11. Enabling Internal and external financial audits conducted on the module including historical cases.
Skill Requirements
1. Strong understanding of project management principles and methodologies in a support context.
2. Proficiency in DMO tools and technologies for effective ticket management and operational support.
3. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
4. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
5. Resource Management System to perform allocation & Delimitation of resources.
6. Recruitment Requisition tools & Process.
7. Proficiency Required in Procurement process such as Lifecycle management of a Project, Customer Onboarding & Offboarding, Billing management Systems & process, Customer service best practices and commitment to exceptional delivery.
8. Basic is needed in MIS reporting, Audit & quality management, Stakeholder & SLA Management.
9. Understand the contracting terminology for Field Services in the IT Infra domain.

Other Requirements
1. Optional But Valuable Certifications: Project Management Professional (Pmp), Itil Foundation, Or Similar.
2. MS Office knowledge
3. Excellent Communication Skill & Analytical skills
4. Understanding of current IT Project Methodologies
5. Supply Chain management function for an IT Infrastructure services Provider Company
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Refine Your Search

operations administrator jobs in maharani bagh delhi delhi

Administrator - Program & Project Management

Certinia PSA Consultant | Noida

Track Manager (Support & Operations)

Administrator - Oracle Exadata, Oracle DB

Senior Oracle Administrator - Oracle Administration,PostgreSQL,MYSQL, MS SQL

Systems & Data Administrator

Track Lead (Support & Operations)

Network Operations

Office Administrator

System Administrator

Office Admin and IT support executive

Receptionist/Administrator

Systems Management Consultant - Dynatrace admin

Asst MGR - Hospital Network Development

Senior Associate Server Health and Monitoring Administrator

SYSTEM ADMINISTRATOR

Editorial Administrator, Journals

L1 Systems Administrator

Track Lead - Microsoft PowerBI,Windows Powershell, Python

Product Manager – Unified Endpoint Management (UEM)

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