Domlur Bengaluru Karnataka Project management Jobs – 19165 Open Jobs Today

T&T- Customer - CS&D - Manager | Project Management (PMO) | Bengaluru
Deloitte —Bengaluru, Karnataka
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- PMP
3d
Project Manager - Scrum Master
HCLTech —Bengaluru, Karnataka
- Project management
- Agile
- Leadership
1d
Assistant Vice President, Project Management Office
State Street —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- PMP
- Health insurance
1d
Project Manager
Wolken Software Private Limited —Bangalore City, Bengaluru, Karnataka
- From ₹4,50,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Project management
- Health insurance
- Food provided
Quick apply
Senior Project Management officer
Infineon Technologies AG —Bengaluru, Karnataka
- Microsoft Excel
- Computer Science
- SQL
Project Manager (R&D)
Siemens Healthineers —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- DevOps
Leader, Project & Program Management- Finance
Cisco Systems —Bengaluru, Karnataka
- Full-time
- Oracle
- Finance
- Master's degree
Project Manager
Driivz —Bengaluru, Karnataka
- Project management
- Organisational skills
- Software development
Business Development Associate
Tatvaops —HSR Layout, Bengaluru, Karnataka
- From ₹5,00,000 a year
- Full-time
- CRM software
- Microsoft Excel
- English
- Cell phone reimbursement
- Food provided
Quick apply
Project Leader
Airbus India Private Limited —Bengaluru, Karnataka
- Email
- PMP
- Project management
- Bachelor's degree
3d
Project Manager (Including - Scrum Master)
Bosch Group —Bengaluru, Karnataka
- Full-time
- DevOps
- Project management
- Agile
Quick apply
Junior Project Management
GEA Group Aktiengesellschaft —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
19h
Regional Program Manager; Project Management
Flowserve India Controls Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- PMP
- Engineering
Quick apply
Project Manager
Infinite Computer Solutions Ltd. —Bengaluru, Karnataka
- Management
- Computer Science
- Master's degree
14d
Project Manager
Quest Global —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- PMP
Quick apply
Content Operations Project Manager
HP —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Project Manager
Raja Housing Ltd —Koramangala, Bengaluru, Karnataka
- ₹80,000 - ₹1,00,000 a month
- Full-time
- Project management
- Construction experience
- In-person
Quick apply
7d
Manager - Program Management New Technology
Collins Aerospace —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Health insurance
- Life insurance
3d
Project Manager
Anormos Kods officially —Bengaluru, Karnataka
- ₹18,000 - ₹40,000 a month
- Full-time
- Computer Science
- Analysis skills
- Project management
Quick apply
10h
Specialist Project Management
Magna International —Bengaluru, Karnataka
- Full-time
- PMP
- English
- Analysis skills
Quick apply

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T&T- Customer - CS&D - Manager | Project Management (PMO) | Bengaluru

Deloitte -
Bengaluru, Karnataka

Apply Now

Job details

3 days ago

Qualifications

Microsoft Powerpoint
Programme management
Microsoft Excel
Law
PMP
Call center experience
Software deployment
B.Com
Master's degree
MCA
Analysis skills
Project management
Bachelor's degree
BBA
Agile
Business Administration
Microsoft Project
AI
MBA
Communication skills
PRINCE2 Certification

Full job description

T&T- Customer - CS&D - Manager | Project Management (PMO) | Bengaluru

Job requisition ID : 111566
Location: Bengaluru
Entity: Deloitte Touche Tohmatsu India LLP

The team

CS&D is about much more than just the numbers. It’s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies what, how, and why of change so you’re always ready to act ahead. Learn more about Customer

Role Overview

We are looking for a PMO professional to support the delivery of a large-scale Contact Centre Transformation leveraging Generative AI, conversational AI, automation and digital technologies. The role will be responsible for program governance, planning, tracking, stakeholder management, risk management and ensuring timely execution across multiple workstreams.

Key Responsibilities

Establish and manage program governance, including governance forums, steering committees, working groups and program cadence.
Develop and maintain the integrated program plan, tracking milestones, dependencies, deliverables and critical path activities across workstreams.
Track overall program status, timelines, budgets, resources and key deliverables, highlighting deviations and corrective actions.
Domain: Contact Centre / Customer Experience / Digital & Generative AI Transformation
Coordinate across business, technology, operations, product, data, AI and implementation teams to ensure seamless execution.
Manage RAID logs covering risks, assumptions, issues and dependencies, with clear ownership and mitigation actions.
Prepare weekly/monthly status reports, dashboards, steering committee packs and executive-level program updates.
Drive action tracking and follow-ups across stakeholders to ensure timely closure of critical decisions and deliverables.
Support management of scope, change requests, requirements and key program decisions.
Track readiness across key transformation phases including discovery, solution design, development, testing, UAT, deployment and hypercare.
Coordinate dependencies across AI/GenAI components such as LLM solutions, knowledge bases, conversational AI, agent assist, call summarization, quality monitoring and workflow automation.
Monitor key transformation KPIs, including deployment progress, adoption, automation, customer experience, operational efficiency and business benefits.
Support identification and escalation of delivery risks related to data quality, AI performance, integrations, testing, security, compliance and operational readiness.
Ensure program documentation, decisions, action logs and governance artifacts are maintained and up to date.

Key Skills & Competencies

7-10 years of experience in PMO, program management, transformation or consulting, preferably within contact centre, CX or digital transformation.
Strong understanding of contact centre operations and transformation journeys.
Experience working on AI, Generative AI, automation, conversational AI or digital transformation programs is preferred.
Strong proficiency in MS Excel, PowerPoint and project management tools.
Excellent stakeholder management and communication skills, with the ability to work with CXOs, business teams, technology teams and implementation partners.
Strong analytical, problem-solving and organizational skills.
Ability to manage multiple workstreams, competing priorities and tight timelines in a complex transformation environment.
Strong understanding of program governance, RAID management, dependency management and executive reporting.
Ability to translate complex technology and AI topics into clear business-level updates and actionable insights.

Preferred Qualifications

MBA / equivalent postgraduate qualification preferred.
PMP / PRINCE2 / Agile certification is an advantage.
Prior experience in Contact Centre Transformation, Customer Experience, GenAI or Enterprise Technology Transformation is highly desirable.

Level & Experience:

7-10 years of experience in PMO, program management, transformation or consulting.

Location and way of working

Base location: Bangalore
Working from the office at least 3 days a week is mandatory, with a hybrid model tailored to each domain’s specific needs.
Education: MCA/ Mtech/ MBA/ B. Tech/ BBA/ BSC/ BE/ B.Com

Success in the Role

Success will be measured by strong program governance, timely delivery of milestones, proactive risk and dependency management, effective stakeholder alignment and visibility of business outcomes across the transformation.

Apply Now

Refine Your Search

project management jobs in domlur bengaluru karnataka

T&T- Customer - CS&D - Manager | Project Management (PMO) | Bengaluru

Project Manager - Scrum Master

Assistant Vice President, Project Management Office

Project Manager

Senior Project Management officer

Project Manager (R&D)

Leader, Project & Program Management- Finance

Project Manager

Business Development Associate

Project Leader

Project Manager (Including - Scrum Master)

Junior Project Management

Regional Program Manager; Project Management

Project Manager

Project Manager

Content Operations Project Manager

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Manager - Program Management New Technology

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Specialist Project Management

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