Baner Pune Maharashtra Desktop support technician Jobs – 133 Open Jobs Today

IT Support L2/L3
Enquad Solution (India) Pvt Ltd —Baner, Pune, Maharashtra
- ₹35,000 - ₹50,000 a month
- Full-time
- Computer Science
- English
- Windows
Quick apply
14h
Associate Technical Support Consultant
Veradigm —Pune, Maharashtra
- Full-time
- Bachelor's degree
System Administrator
CTI GLOBAL RESOURCES PRIVATE LIMITED —Pune, Maharashtra
- Microsoft Access
- Software troubleshooting
- Customer service
Quick apply
10h
Technical Support Engineering
Microsoft —Pune, Maharashtra
- Full-time
- Management
- Computer Science
- English
13h
Sr. IT Support Specialist
OpenGov —Pune, Maharashtra
- Full-time
- Windows
- Microsoft Office
- Agile
- Health insurance
Technical client support executive
TH Systems —Pune, Maharashtra
- Email
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Health insurance
Quick apply
4d
IT Administrator - M365 Support Engineer
KSB SE & Co. KGaA —Pune, Maharashtra
- Full-time
- Microsoft Outlook
- Analysis skills
- Organisational skills
Technical Support Engineer – Solar O&M
SolarSquare Energy Pvt Ltd —Pune, Maharashtra
- ₹3,00,000 - ₹6,00,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- English
Quick apply
Technical Support Engineer
Kennovation Software Services —Baner, Pune, Maharashtra
- Computer Science
- ICU experience
- Bachelor's degree
System Administrator/Desktop Support Eng.
Pride Purple Group —Pune, Maharashtra
- English
- Bachelor's degree
- Computer networking
Technology Specialist - IT Service, Support and Operations
Infosys BPM Limited —Pune, Maharashtra
- Azure
- Management
- PMP
Technical Support Executive
Syscraft Technologies LLP —Pune, Maharashtra
- ₹1,50,000 - ₹2,00,000 a year
- Full-time
- Azure
- English
- Windows
- Cell phone reimbursement
Quick apply
Technical Support Advisory
Microsoft —Pune, Maharashtra
- Full-time
- Software troubleshooting
- English
- Bachelor's degree
13h
Systems Engr I
Honeywell —Pune, Maharashtra
- Full-time
- Management
- Engineering
- Microsoft Office
Helpdesk Shift lead
Viavi Solutions —Pune, Maharashtra
- Full-time
- Management
- Software troubleshooting
- Research
Junior Engineer - Customer / Technical Support
TouchMagix —Pune, Maharashtra
- Full-time
- Software troubleshooting
- English
- Windows
IT Support Associate
ASSPL - Maharashtra —Pune, Maharashtra
- Full-time
- Windows
- AWS
- Analysis skills
Assoc Technical Support Analyst
MobileProgramming —Pune, Maharashtra
- Azure
- Software troubleshooting
- AWS
Technical Support Representative
Forescout Technologies Inc. —Pune, Maharashtra
- Rotational shift
- Windows
- Computer networking
- Linux
3d
Director, Technical Support
Qualys —Pune, Maharashtra
- Full-time
- Computer Science
- B.Sc
- Master's degree

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IT Support L2/L3

Enquad Solution (India) Pvt Ltd
Baner, Pune, Maharashtra

Quick apply

Job details

Permanent | Full-time
₹35,000 - ₹50,000 a month
14 hours ago

Benefits

Provident Fund

Qualifications

Microsoft Windows Server
TCP
Computer Science
Software deployment
CCNA
LAN
English
Windows
Web servers
Firewall
DHCP
Analysis skills
VoIP
Bachelor's degree
CompTIA Network+
IT support
Computer networking
DNS
IPsec
TCP/IP
SaaS
Diploma
Communication skills
Active Directory
Information Technology
VPN

Full job description

Title: IT Support L2 /L3

Key Responsibilities and Scope of Work

Provide Level 2 and Level 3 technical support for Windows-based environments, including Windows workstations, Windows Servers, and Domain Controllers
Administer and troubleshoot Active Directory infrastructure, including user/group management, Group Policy, DNS, and DHCP
Support, maintain, and secure email servers and web servers, including service availability, performance tuning, and incident remediation
Manage daily operations through OsTicket, ensuring accurate ticket classification, prioritization, escalation, and SLA compliance
Utilize Atera RMM for proactive monitoring, patch management, remote access, automation, and endpoint health reporting
Configure, maintain, and troubleshoot firewalls and security appliances including Ubiquiti UniFi, Netgate (pfSense), and Cisco
Deploy and manage L2/L3 network switches, including VLAN creation, routing, trunking, and traffic segmentation
Design, implement, and support VPN solutions (IPSec, Wireguard, OpenVPN, site-to-site and remote access) with a focus on security and reliability
Diagnose and resolve network performance and connectivity issues across LAN, WAN, and wireless environments
Support and troubleshoot VoIP servers and telephony systems, including call quality issues, SIP configurations, and network QoS alignment
Perform root cause analysis for recurring incidents and implement permanent corrective actions
Maintain accurate technical documentation, network diagrams, and standard operating procedures
Collaborate with vendors, ISPs, and internal teams to resolve complex infrastructure issues
Participate in on-call rotation and planned maintenance windows as required

Required Skill Set

Strong hands-on experience supporting Windows Workstations and Windows Server environments, including Domain Controllers, Active Directory, Group Policy, DNS, and DHCP
In-depth knowledge of email and web server platforms, including deployment, configuration, security, troubleshooting, and performance optimization
Proven experience working with IT ticketing systems, specifically OsTicket, including incident tracking, escalation handling, SLA adherence, and documentation
Practical experience with Remote Monitoring and Management (RMM) solutions, such as Atera, for proactive monitoring, patch management, remote support, and automation
Solid expertise in configuring, managing, and troubleshooting firewall and network security appliances, including Ubiquiti UniFi, Netgate (pfSense), and Cisco platforms
Hands-on experience with Layer 2 and Layer 3 switches, including configuration, VLAN segmentation, trunking, routing, and traffic optimization
Strong foundational and applied knowledge of networking concepts, including TCP/IP, VPN technologies (site-to-site and remote access), VLANs, and network segmentation
Working knowledge of VoIP systems and servers, including call flow troubleshooting, SIP fundamentals, QoS considerations, and network readiness for voice traffic

Preferred Qualifications

Diploma or bachelor’s degree in information technology, Computer Science, or a related technical field (or equivalent hands-on experience)
2-5 years of experience for L2 roles; - Advanced troubleshooting, system administration, network issues, escalated tickets, software deployment
4 - 6 years for L3 roles in IT support, systems administration, or MSP environments Infrastructure management, server administration, complex problem resolution, project work.
Demonstrated experience supporting multi-client or multi-site infrastructures
Industry certifications (preferred but not mandatory):
Microsoft (Windows Server, Active Directory, Microsoft 365)
CompTIA Network+ or Security+
Cisco CCNA
Ubiquiti or pfSense certifications
Experience working in MSP, SaaS, or regulated environments (finance, healthcare, legal) is an asset
Exposure to automation, scripting, or process optimization is a strong plus

Soft Skills

Strong problem-solving and analytical skills with a structured troubleshooting approach
Clear, professional written and verbal communication in English, including client-facing interactions
Ability to manage multiple priorities in fast-paced environments
Ownership mindset with accountability for issue resolution and service quality
Team-oriented, with the ability to mentor junior engineers and collaborate across teams
High attention to detail with a focus on security, stability, and documentation

Shift Timing: Rotational (Morning and Nights)

Pay: ₹35,000.00 - ₹50,000.00 per month

Benefits:

Provident Fund

Work Location: In person

Quick apply

Refine Your Search

desktop support technician jobs in baner pune maharashtra

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