Mumbai Maharashtra Implementation specialist Jobs – 340 Open Jobs Today

Product Support Specialist (L3 Analyst)
Board International —Mumbai, Maharashtra
- Full-time
- English
- Research
- Master's degree
Quick apply
Officer, Specialist, Loan Operations, Corporate Banking, Technology and Operations
DBS Bank —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Bachelor's degree
- Computer skills
13d
Sr. Specialist - HRO - Employee Lifecycle Management 4C
Genpact India Pvt. Ltd. —Mumbai, Maharashtra
- Full-time
- English
- Finance
- Master's degree
Quick apply
Client Implementation & Service, Assistant Manager
State Street —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Accounting
- Accounting
SPECIALIST - DATA SCIENCE
Asian Paints —Mumbai, Maharashtra
- Azure
- Master's degree
- Machine learning
5d
Technical SEO Specialist
Content-Whale Private Limited —Andheri, Mumbai, Maharashtra
- ₹40,000 - ₹65,000 a month
- Full-time
- Marketing
- Bachelor's degree
- In-person
- Health insurance
- Flexible schedule
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Network Specialist
Bloom Electronics Private Limited —Mumbai, Maharashtra
- Up to ₹85,000 a month
- Full-time
- Azure
- Management
- Computer Science
- Health insurance
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Manager/Asst Manager â€“ Brand
SnapSeaarch —Mumbai, Maharashtra
- ₹13,00,000 a year
- Urgently hiring
- Management
- Analysis skills
- Project management
GIS Expert- Mumbai
Raah Foundation —Dadar, Mumbai, Maharashtra
- ₹50,000 - ₹60,000 a month
- Full-time
- Master's degree
- Bachelor's degree
- In-person
Quick apply
Business Delivery VP
Barclays —Mumbai, Maharashtra
- Analysis skills
- Project management
- Bachelor's degree
Data Quality & Application Specialist
Allweiler India Pvt Ltd —Mumbai, Maharashtra
- Microsoft Excel
- Analysis skills
- Bachelor's degree
Quick apply
11d
Relationship Manager
MOHAN MANAGEMENT CONSULTANTS (Employment Agency) —Mumbai, Maharashtra
- Up to ₹45,000 a month
- Full-time
- Remote
- Customer service
- English
- Windows
- Work from home
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Senior Manager
Bank of America —Mumbai, Maharashtra
- Full-time
- Administrative experience
- Project management
- Bachelor's degree
Assistant Vice President - Learning & Development
Puma Energy —Mumbai, Maharashtra
- Full-time
- Microsoft Office
- Project management
- Bachelor's degree
Client Implementation Specialist - FIT
Apex Group —Turbhe, Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Microsoft Access
- Data analysis skills
Director - People & Organization Practice
Cedar Management Consulting —Mumbai, Maharashtra
- Full-time
- Human resources
- Communication skills
VIE Market and Product Management Specialist - Mumbai
CMA CGM —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Excel
- English
Analyst, Current Account - Customer Due Diligence, Consumer Banking Group
DBS Bank —Vikhroli, Mumbai, Maharashtra
- Full-time
- Analysis skills
- Bachelor's degree
- Typing
Meta D2C Ads Specialist
TBC Digital Private Limited —Mumbai, Maharashtra
- ₹30,000 - ₹60,000 a month
- Full-time
- Business development
- Analysis skills
- APIs
- Flexible schedule
Quick apply
5d
Onboarding Specialist
Weatherford —Mumbai, Maharashtra
- Full-time
- Human resources

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Product Support Specialist (L3 Analyst)

Board International -
Mumbai, Maharashtra

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Job details

Full-time

Qualifications

Operating systems
Management Information Systems
English
Research
Performance management
Master's degree
SQL
Bachelor's degree
Network management
Customer support
SaaS
Communication skills

Full job description

At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 30 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver.

We strongly believe every colleague brings unique value to our whole. We collaborate openly and effectively to deliver results and celebrate our shared success, thrive on innovation and embrace a growth mindset to aim higher every day.

Are you curious about technology and a natural problem solver? Do you consider yourself a good communicator and want to develop your skills with Board Intelligent Planning Platform? Then join our global Support Team!

Board is looking for a highly analytical and self-motivated Product Support Specialist (L3 Analyst) to join our team on an early morning Indian shift (4:30 AM to 1:30 PM IST). Reporting to the L3 Product Support Team Lead, you will work alongside our customers and business partners to enable their success using the Board Platform.

As a Product Support Specialist, you will acquire deep and extensive platform knowledge to become a Board platform ambassador and primary technical point of contact, both internally and externally. You will deliver value to our customers by maintaining a high level of technical skills and proactivity in problem solving.
Level 3 is in charge for investigations of complex incidents happening to our customers. These issues can occur both on the front-end/back-end components and requires a deep knowledge of the Board platform to carry on any troubleshooting and resolution activity.

Core responsibilities:

Investigating issues raised by Board users while using mission critical solutions
Work on open product related cases while focusing on root cause analysis and troubleshooting
Communicate with customers via email, calls, and ticketing platform on a daily basis
Regularly communicate progresses and statuses of investigations and fixes to several stakeholders
Research and document issues as Knowledge Base articles
Attend and support implementation projects onsite when required
Collaborate with different Board teams, such as Software Development, Professional Services, Pre-Sales and Sales Consultants to resolve highly complex technical issues related to solution deployment
Meet Board's Premium Support obligations to customers and ensure adherence thereto

Requirements:

Bachelor's/Master's degree in Management Information Systems (MIS), Computer Science, Mathematics, or any relevant field
Previous experience with SaaS and Enterprise Performance Management (EPM) software preferred
Proven experience working in a customer support role using a case management platform
Experience with Client/Server Operating Systems and Cloud solutions
Knowledge of Network Management advantageous
Familiarity with SQL and ODBC data source connections will be a plus
Quick learner with the ability to understand and learn complex systems communicating with different stakeholders
Ability to work against tight deadlines within an exciting environment
Strong skills and passionate in critical thinking, decision making, problem solving, and attention to details
Excellent written and verbal communication skills
Proficiency in English

Our commitment to Diversity and Inclusion
Join a company that believes in the added value of diversity, inclusion, and belonging. We foster a working environment in which all people are respected and valued, for all aspects which make them unique. We hire you for who you are, and we want you to bring your true self to work every day!

Board International is an equal opportunity employer and is committed to a diverse and inclusive workforce.

Your personal data will be stored for as long as it is necessary to process the job applications that you submitted and for the provision of the service that you requested. Your personal data may also be processed for the fulfillment of the obligations provided for by law. Your data will in any case be deleted without unjustified delay once the aforementioned legal obligations have been fulfilled. Your personal data are collected and used by Board International SA and/or its subsidiaries that are located in the EU or outside on the basis of the appropriate safeguards provided by the European Regulation 2016/679. At any time you may request to access, to correct and/or delete your personal data used by Board International SA or by its subsidiaries for recruiting purposes.

For further question, please refer to our Privacy Policy at https://www.board.com/en/privacy-policy

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Refine Your Search

implementation specialist jobs in mumbai maharashtra

Product Support Specialist (L3 Analyst)

Officer, Specialist, Loan Operations, Corporate Banking, Technology and Operations

Sr. Specialist - HRO - Employee Lifecycle Management 4C

Client Implementation & Service, Assistant Manager

SPECIALIST - DATA SCIENCE

Technical SEO Specialist

Network Specialist

Manager/Asst Manager â€“ Brand

GIS Expert- Mumbai

Business Delivery VP

Data Quality & Application Specialist

Relationship Manager

Senior Manager

Assistant Vice President - Learning & Development

Client Implementation Specialist - FIT

Director - People & Organization Practice

VIE Market and Product Management Specialist - Mumbai

Analyst, Current Account - Customer Due Diligence, Consumer Banking Group

Meta D2C Ads Specialist

Onboarding Specialist

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