Sikohpur Gurugram Haryana Customer service representative Jobs – 115 Open Jobs Today

Sr. Associate - Customer Care - Voice 5B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Customer service
- English
- Bachelor's degree
- Paid time off
Quick apply
Customer Support Representative
Moneycat —Gurugram, Haryana
- ₹25,000 - ₹35,000 a month
- Full-time
- Walk-in
- Customer service
- English
- In-person
Quick apply
7d
Associate - Customer Care - Blended 5A
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
13d
Customer Support Representative
Transcom —Gurugram, Haryana
- ₹25,000 - ₹30,000 a month
- Full-time
- Customer service
- English
- Master's degree
Quick apply
Customer Service & Operations Unit Leader, VP
National Westminster Bank PLC —Gurugram, Haryana
- From ₹28,475 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Leadership
2d
Inbound Customer Service Representative
Kredito24.in —Gurugram, Haryana
- ₹22,000 - ₹28,000 a month
- Full-time
- Walk-in
- In-person
- Food provided
- Paid sick time
Quick apply
14d
Customer Support Representative
WiseLife —Gurugram, Haryana
- ₹15,000 - ₹25,000 a month
- Full-time
- English
- Microsoft Office
- In-person
Quick apply
Specialist - Customer Care - Sales & Support 4B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Salesforce
- English
- Master's degree
Quick apply
Customer Service Executive & Sales Executive || Gurugram || UG & Grad.
Meilleur Infotech Pvt Ltd —Gurugram, Haryana
- ₹15,500 - ₹26,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
- Health insurance
Quick apply
2d
Customer Service Team Leader
ABC Consultants —Faridabad, Haryana
- ₹35,000 - ₹45,000 a month
- Full-time
- Management
- Sales
- Salesforce
- Paid time off
Quick apply
9h
Customer Support Associate
outpace consulting services —Gurugram, Haryana
- ₹25,000 - ₹34,000 a month
- Full-time
- Customer service
- English
- 12th Pass
- Commuter assistance
Quick apply
3d
Customer Service Representative
outpace consulting services —Gurugram, Haryana
- ₹30,000 - ₹33,000 a month
- Full-time
- Bachelor's degree
- In-person
- Communication skills
- Commuter assistance
- Health insurance
Quick apply
9d
Senior Specialist Customer Service & Support
SIG Group —Gurugram, Haryana
- Master's degree
- Bachelor's degree
- Organisational skills
- Work from home
2d
Customer Service Representative
Nexhance LLP —Gurugram, Haryana
- Up to ₹35,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
Quick apply
Associate - Customer Care - Sales & Support 5A
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- English
- Microsoft Office
- Master's degree
Quick apply
Call Centre Agent
Regain Associates —Noida Sector 34, Noida, Uttar Pradesh
- ₹13,000 - ₹18,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
- Cell phone reimbursement
- Food provided
Quick apply
Associate - Technology, Customer and Operations
Maersk —Gurugram, Haryana
- Full-time
- Software troubleshooting
- SQL
- APIs
14h
Customer Support Associate
IGT Solutions —Gurugram, Haryana
- ₹24,000 - ₹28,000 a month
- Full-time
- Bachelor's degree
- In-person
- Communication skills
Quick apply
10d
Customer Aquisition Associate- Architects & Brands
The Knowledge Center —Gurugram, Haryana
- ₹25,000 - ₹40,000 a month
- Full-time
- CRM software
- Microsoft Excel
- English
Quick apply
14d
Customer Support Associate
Artarium —Gurugram, Haryana
- ₹20,000 - ₹30,000 a month
- Full-time
- Google Suite
- Customer service
- English
Quick apply

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Sr. Associate - Customer Care - Voice 5B

Genpact India Pvt. Ltd. -
Gurugram, Haryana

Quick apply

Job details

Full-time

Benefits

Paid time off

Qualifications

Customer service
English
Technical support
Bachelor's degree
IT
Business Administration
Fraud prevention and detection
BA
Banking
Marketing
Information Technology

Full job description

Sr. Associate - Customer Care - Voice

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Sr. Associate – Customer Care Voice *Payroll*

Responsibilities:

Guide customers through payroll setup, pay runs, corrections, and post-payroll tasks, ensuring funds successfully move out of the business to the right people at the right time.
Diagnose and resolve payment, debit/withdrawal, direct deposit, and related payroll funding issues using a structured, investigative approach across customer-facing tools and back-office workflows.
taxes/filings.
Own customer issues from intake to resolution whenever possible; when escalation is required, clearly document findings, actions taken, and recommended next steps to minimize customer effort.
Communicate with clarity and confidence—especially when sharing outcomes; the customer may not want to hear. Set expectations early, explain the “why” in plain language, and hold firm on policy, risk, and compliance requirements while still showing empathy and offering next-best options.
Build trust quickly by identifying business goals and constraints, de-escalating when needed, and using appropriate financial and payments of terminology.
Follow established policies, compliance requirements, and risk controls, and apply sound judgment when navigating regulated or sensitive money-movement scenarios within a role scope.
Stay effective in a fast-changing environment by using available resources to find accurate answers quickly, keep up with updates, and stay focused on moving the customer’s issue forward.
Gain a thorough understanding of the customer’s small business operations, challenges, and goals

Recommend the right solutions based on need across the client ecosystem and reinforce the value proposition and complete sale during call (including new customer acquisition and/or ecosystem attach)

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Customer Experience Certification (COPC) - COPC Inc.COPC Inc., Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human Resources

Required Skills

Banking Capital Markets, Customer Care, Customer Experience (CX), Customer Service, Data Analytics, Fraud Detection, Fraud Disputes, Sales, Technical Support

Language

English, English

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Voice

Remote Type -

Office

Work Shift -

Night Job (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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Refine Your Search

customer service representative jobs in sikohpur gurugram haryana

Sr. Associate - Customer Care - Voice 5B

Customer Support Representative

Associate - Customer Care - Blended 5A

Customer Support Representative

Customer Service & Operations Unit Leader, VP

Inbound Customer Service Representative

Customer Support Representative

Specialist - Customer Care - Sales & Support 4B

Customer Service Executive & Sales Executive || Gurugram || UG & Grad.

Customer Service Team Leader

Customer Support Associate

Customer Service Representative

Senior Specialist Customer Service & Support

Customer Service Representative

Associate - Customer Care - Sales & Support 5A

Call Centre Agent

Associate - Technology, Customer and Operations

Customer Support Associate

Customer Aquisition Associate- Architects & Brands

Customer Support Associate

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