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Professional Services Engineer

NetApp -
Bengaluru, Karnataka

Apply Now

Job details

11 days ago

Qualifications

Azure
NFS
Kubernetes
Ansible
Disaster recovery
Configuration management
Google Cloud Platform
Windows
Master's degree
Microservices
AWS
Bachelor's degree
ITIL
Terraform
VMWare
Problem management
Linux
AI
Communication skills
vSphere
Python
PowerShell

Full job description

Own Every Moment at NetApp

At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.

Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.

Professional Services Engineer

Bengaluru, India

Job category: Professional Services Job ID: 135753-en_US

Job Summary

We are looking for a Remote Delivery Engineer to join our 24x7 Storage operations team and service our Cloud and Managed Services Customers.

You will provide support to our customers by responding to Incidents, working on Service Requests, Problem Management and Infrastructure Improvements. Experience in supporting a varied clientele is essential as is a good understanding of NetApp storage-based technologies.

Job Requirements

To be successful in this role, you would need to have the following

Thorough understanding and experience of the following components in the infrastructure stack – compute, virtualization and networks: (VMWare vSphere, Microsoft OS and Applications, Backup technologies).
Working knowledge on Containers & Ansible would be highly desired. Experience in Microservices and technologies like OpenShift, and Kubernetes would be beneficial.
Experience in writing basic PowerShell/Python scripts would be a must.
Experience or Knowledge in other NetApp technologies like CVO, StorageGRID, E-Series, CVS, Cloud Backup, Cloud Secure, Cloud Sync, Cloud Datasense, Astra, Trident & Amazon FSx for ONTAP would be highly regarded

Other desirable requirements are as below

Windows, Linux server and related Operating Systems including monitoring and troubleshooting, administration, replication technologies, security hardening and performance, would be advantageous.
Knowledge in ITIL methodologies: change, incident, problem and configuration management and certification are desirable
Understanding of managed services delivery and entry-level cloud certifications is highly desirable.
Experience in writing PowerShell/Python scripts for infrastructure stack would be beneficial.
Knowledge of IaaC (Infrastructure as a Code) tools – Terraform.
Strong understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel switching and networks).
Working knowledge of monitoring platforms, WANs, SANs, backup and disaster recovery platforms.
Strong customer communication and documentation skills.
Working knowledge of hyperscalers – AWS, GCP, Azure is desirable.
Good to have NetApp cloud-based certification like Technology Associate (NCTA).
Built and maintained strong relationships with internal and external stakeholders.
Infrastructure design, build, deployment, and disaster recovery testing.
Positive, proactive, team-orientated attitude with a flexible and innovative approach to work.

Education

Typically requires a minimum of 2-4 years of related experience with a bachelor’s or any master’s degree or equivalent combination of professional education/training and applicable work experience.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.

Submitting an Application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

AI Disclosure

For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.

Apply Now

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