Chennai Tamil Nadu Customer service associate Jobs – 94 Open Jobs Today

Customer Service Professional – Inbound
MedExpert Billing and Consulting —Chennai, Tamil Nadu
- Hybrid work
- English
- Microsoft Office
- 12th Pass
Quick apply
9d
Customer Success & Operations Associate
South India Shelters Private limited —Guindy, Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Computer Science
- Salesforce
- Analysis skills
- Flexible schedule
Quick apply
8d
Customer success associate
Mobulations india —Chennai, Tamil Nadu
- ₹20,731.53 - ₹47,094.53 a month
- Full-time
- Customer service
- English
- Master's degree
- Commuter assistance
- Paid time off
Quick apply
5d
Customer Service Associate
RRD GO Creative —Chennai, Tamil Nadu
- Weekend availability
- Microsoft Powerpoint
- Customer service
- Microsoft Office
- Flexible schedule
OFFICER CSR INITIATIVES
EQUITAS DEVELOPMENT INITIATIVES TRUST —Chengalpattu, Chennai, Tamil Nadu
- ₹18,000 - ₹20,000 a month
- Full-time
- MSW
- Customer service
- English
- Health insurance
- Paid time off
Quick apply
Customer Support Associate
RRD GO Creative —Chennai, Tamil Nadu
- Full-time
- Customer service
- Communication skills
Customer success associate
Harris & menuk chemicals private limited —Chennai, Tamil Nadu
- ₹20,658.57 - ₹46,503.43 a month
- Full-time
- Customer service
- English
- Master's degree
- Commuter assistance
- Paid time off
Quick apply
Customer Support Representative
GEONEX —Ekkattuthangal, Chennai, Tamil Nadu
- ₹15,000 - ₹30,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
8h
Professional- Customer Care- Documentation- GBSI
CMA CGM —Chennai, Tamil Nadu
- Bachelor's degree
- Computer skills
- Communication skills
Professional- Customer Care-Documentation- GBSI
CMA CGM —Chennai, Tamil Nadu
- Microsoft Office
- Bachelor's degree
- Typing
Customer Support Representative
Surepath Systems India Pvt Ltd —Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- English
- Bachelor's degree
- Conflict management
Quick apply
Customer Service Representative
Lion Travels —Chennai, Tamil Nadu
- ₹15,000 - ₹18,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply
23h
Customer Support Specialist - International Voice
GNB Property —T Nagar, Chennai, Tamil Nadu
- ₹30,000 - ₹50,000 a month
- Full-time
- English
- Project management
- Agile
- Food provided
Quick apply
Customer Service Representative - Tele caller - Healthcare (US Process)
Earning Curve LLP —Chennai, Tamil Nadu
- ₹2,00,000 - ₹5,00,000 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
11d
Specialist Customer Care
Barclays —Chennai, Tamil Nadu
- English
- Administrative experience
- Communication skills
1d
Air Logistics Customer Care Specialist
Kuehne+Nagel —Chennai, Tamil Nadu
- Business development
- Communication skills
Customer Support Representative
Trend Works —Chennai, Tamil Nadu
- Up to ₹30,000 a month
- Hospitality
- Customer service
- Administrative experience
- Paid time off
- Cell phone reimbursement
Quick apply
4d
Customer Support Associate
shivathattex —Chennai, Tamil Nadu
- ₹10,522.81 - ₹34,517.72 a month
- Full-time
- English
- Microsoft Office
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
Customer Support Associate
closingcircle —Nungambakkam, Chennai, Tamil Nadu
- ₹17,000 - ₹20,000 a month
- Urgently hiring
- In-person
- Commuter assistance
Quick apply
Customer Service Executive - Network Operations & Support
Tata Communications —Chennai, Tamil Nadu
- Full-time
- English
- Computer networking
4d

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Customer Service Professional – Inbound

MedExpert Billing and Consulting
Chennai, Tamil Nadu

Quick apply

Job details

9 days ago

Qualifications

Accounts receivable
English
Microsoft Office
12th Pass
Medical billing
Data entry
Typing
Billing

Full job description

Job Summary

Answer & conduct phone calls and other customer service tasks in a timely and courteous manner and according to applicable compliance procedures.

Major Responsibilities/Activities

- Answer phone calls quickly and in a pleasant manner.
- Identify each caller’s needs and determine the next appropriate action, which may include clarifying charges/payments, collecting, adding, updating, and filing insurance, resolving complaints, and/or notifying.
- Utilize all resources provided: Job aids, SOP’s. Question Queue, Client Specs.
- Notify supervisors/management of complaints that cannot be resolved on the first call.
- Address each caller’s needs while being sensitive to the appropriate amount of time needed to complete and close the call in a courteous manner.
- Accurately document each call and the outcome in Rescue Net Billing in an efficient, clear, and concise manner. Documentation must be understandable if read later and/or by another employee.
- Identify appropriate situations for transferring/escalating a call to a senior advisor, supervisor or member of management.
- Detect caller patterns and provide appropriate feedback to supervisor to reduce or prevent possible future call.
- Conduct all job tasks, duties, phone calls, and interactions with respect and in accordance with company compliance policies and applicable government regulations.
- Consistently support and demonstrate the company mission and values.
- File insurance from information provided by patient on the EMSMC website in an accurate and timely manner.
- Mentor new hires.
- Assist with special projects as assigned.
- Perform other duties as assigned.

Required Education, Skills, & Experience

- High School Diploma or GED is required.
- Understanding of Medicare, Medicaid, commercial, and patient reimbursement/billing, and HIPAA.
Ability to collaborate effectively with multi-departmental and diverse teams to achieve results.
- Strong typing and data entry skills.
- Ability to learn, understand, and work within specific client requirements.
- Highly organized with ability to be proactive, manage time, and prioritize work with little supervision.
- Ability to function well within a cross-functional team setting.
- Willing and able to adapt to changes in work environment, procedures, priorities, schedule, and job duties.
- Proficiency in English is necessary for job-related communication, including understanding policies, writing correspondence, and engaging with colleagues or clients.

Preferred Education, Skills, & Experience

Previous medical billing and/or accounts receivable experience.
HIPAA certification.
Strong MS Office skills with the ability to manipulate data and create formulas in Excel.

Working Environment

The office environment is a controlled indoor setting with minimal exposure to adverse conditions.
Noise levels in the office are typically moderate and consistent with a standard office setting.
For employees approved to work in a hybrid or remote setting, a quiet, private workspace free from significant distractions is required to ensure productivity during work hours.
A reliable internet connection is required for hybrid/remote work. EMS|MC will provide necessary equipment, including a computer, monitor, keyboard, mouse and headset.

Physical Requirements:

Sitting: frequent and prolonged periods of sitting at a desk while working on a computer.
Communication: frequent and prolonged periods of speaking, listening, reading, and writing.
Fine motor skills: frequent use of hands for typing and operating a computer mouse.
Movement: occasional walking and climbing of stairs; limited bending, kneeling, lifting, and carrying of office-related items.

Employees must be able to perform the essential functions of this position. Reasonable accommodations will be provided to qualified individuals with disabilities as needed to support their ability to perform these essential functions. If you require an accommodation for this position or to participate in the application process, please contact HR at mailto:[email protected].

The responsibilities and duties outlined in this job description are not exhaustive and may be subject to change to meet the needs of the business. This job description is not an implied contract of employment and does not alter the at-will employment relationship.

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Refine Your Search

customer service associate jobs in chennai tamil nadu

Customer Service Professional – Inbound

Customer Success & Operations Associate

Customer success associate

Customer Service Associate

OFFICER CSR INITIATIVES

Customer Support Associate

Customer success associate

Customer Support Representative

Professional- Customer Care- Documentation- GBSI

Professional- Customer Care-Documentation- GBSI

Customer Support Representative

Customer Service Representative

Customer Support Specialist - International Voice

Customer Service Representative - Tele caller - Healthcare (US Process)

Specialist Customer Care

Air Logistics Customer Care Specialist

Customer Support Representative

Customer Support Associate

Customer Support Associate

Customer Service Executive - Network Operations & Support

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