Banjara Hills, Hyderabad, Telangana Customer support coordinator Jobs – 83 Open Jobs Today

Logistics Coordinator
GHX —Hyderabad, Telangana
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Logistics Coordinator

GHX -
Hyderabad, Telangana

Apply Now

Job details

6 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Organisational skills
Communication skills

Full job description

Primary Purpose and Function:

GHX is seeking a Logistics Coordinator role to coordinate all travel for Inventory Field Operations staff including but not limited to: Reservations for air travel, rental cars and hotel rooms. Must notify all affected staff of documented travel arrangements in a timely manner. Compares travel costs to ensure the most cost-effective options are identified and utilized when it makes the best business sense. Assist with staffing of physical inventories and/or compliance with third party vendor credential requirements as needed. Provide analysis of travel arrangement cost and operations efficiencies.

Essential Functions and Responsibilities:

Completes travel arrangements for Inventory Field Operations staff with air, hotel, car, and other ground transportation vendors at the lowest possible fares. Utilizes preferred vendors to minimize expense for Inventory Field Operations budget thereby maximizing profit for GHX.
Follows company procedures, guidelines and standards in the areas of customer service, utilization of company equipment and Internet productivity, attendance, accuracy of work, invoicing, etc.
Participates fully as a team member to assist as needed in completing all functions related to servicing the travel needs of the staff, including ticket/itinerary processing, clerical functions, travel credits, etc.
Researches and provides solutions to travel-related problems staff may have experienced with arrangements provided to them by a Logistics Coordinator.
Is fully informed and stays abreast of all airline rules and regulations and other industry requirements which may impact travel for our staff and accurately communicates and applies this information when making travel arrangements.
Assists in all facets of inventory team logistics to include but limited to inventory operations T&E.
Maintains a high level of competency in utilizing technology to make such travel arrangements including but not limited to internet usage, MS Office software, etc.
Working knowledge of online travel corporate platforms and collaborating with hotel sales team to negotiate rates.
Attends staff and training meetings related to Inventory Field Operations and its impact to travel coordination as well as office procedures.
Promptly keeps leadership and direct team abreast and informed of all challenges or matters of significance and suggests alternative courses of action which may be taken. Take prompt corrective action where necessary.
Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.
Supports scheduling setup to align staffing assignments with travel arrangements and inventory project needs
Must be responsive to team members to assist with travel related issues even during off hours.
Performs other duties as assigned.

Knowledge, Skills, and Experience Needed for the Job:

Must have demonstrated expertise with MS Office software, specifically MS Word, MS Excel, and MS Outlook.
Must have demonstrated competency in the use of the Internet to search and secure travel arrangements such as airfare, hotel and ground transportation services.
Must maintain confidentiality related to personnel or financial information shared in the performance of the core responsibilities of the position.
Excellent verbal and written communication skills.
Commitment to excellence and high standards.
Strong organizational skills; able to manage priorities and workflow.
Ability to work independently and as a member of various teams and committees.
Ability to understand and follow written and verbal instructions.
Acute attention to detail.
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Ability to effectively communicate with people at all levels and from various backgrounds.
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Physical Demands:

Sit for prolonged periods.
Understand and respond to a diverse population.
Perform some repetitive motion activities

GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.

GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.

It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.

Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, "GHX") provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX's employees to perform their expected job duties is absolutely not tolerated.

Read our GHX Privacy Policy

Apply Now

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