Bandra Mumbai Maharashtra Front office manager Jobs – 163 Open Jobs Today

Assistant Front Office Manager
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- Hospitality
- No experience needed
- 12th Pass
4d
Events Manager (Socials)
FAIRMONT —Mumbai, Maharashtra
- Full-time
- Hospitality
- Bachelor's degree
- Business Administration
Quick apply
FIN_Global Middle Office_AN
Nomura —Mumbai, Maharashtra
- Master's degree
- Bachelor's degree
- Conflict management
Business Finance Senior Analyst
Deutsche Bank —Mumbai, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Health insurance
Manager - Model Risk (ISG Central Risk)
Morgan Stanley —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
IED Non-Market Risk, Senior Manager
Morgan Stanley —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Master's degree
- Analysis skills
13d
IN-Manager_ Market Risk Quant_ Financial Services Risk_Advisory_Mumbai
PwC —Shivaji Park, Mumbai, Maharashtra
- Full-time
- Doctoral degree
- Finance
- Master's degree
Manager - Alternative Asset Ops
M&G plc —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business Management
Nomura —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Clinic Manager
The Good Skin Project —Thane, Maharashtra
- ₹30,000 - ₹50,000 a month
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
Quick apply
7d
Associate Vice President, Portfolio Valuation
Kroll —Mumbai, Maharashtra
- Full-time
- Finance
- Master's degree
- Analysis skills
RSK-Market Risk
Nomura —Mumbai, Maharashtra
- Microsoft Excel
- Master's degree
- Analysis skills
Assistant Manager - DAS/MUM/5138 - Deal Advisory Services
BDO India —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
GM Compliance- Associate Manager
MASTER MIND CONSULTANCY —Mumbai, Maharashtra
- ₹18 - ₹32 an hour
- Microsoft Powerpoint
- Microsoft Excel
- Finance
Quick apply
Office Assistant
ANAROCK Property Consultants —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
HR Associate Business Operations
Pravaayu Healthcare Pvt Ltd —Mumbai, Maharashtra
- ₹9,353.77 - ₹25,000.00 a month
- Full-time
- Hospitality
- Microsoft Excel
- English
- Paid time off
- Cell phone reimbursement
Quick apply
Front Office Assistant/ Admin Executive
Rajputana Agencies Pvt Ltd —Goregaon, Mumbai, Maharashtra
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Senior Operations Manager
Bank of America —Mumbai, Maharashtra
- Full-time
- Management
- English
- Master's degree
Vice President Treasury Opeartions
Barclays —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
Officer-Operations
Artionis Germany GmbH —Mumbai, Maharashtra
- Full-time
- Microsoft Office
- Computer skills
- Typing
Quick apply
8d

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Assistant Front Office Manager

Marriott International, Inc -
Mumbai, Maharashtra

Apply Now

Job details

Full-time
4 days ago

Qualifications

Hospitality
Guest relations
No experience needed
12th Pass
Front desk
Guest services
Communication skills

Full job description

Additional Information
Job Number26081998
Job CategoryRooms & Guest Services Operations
Location462, Senapati Bapat Marg, Mumbai, Maharashtra, India, 400013
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and builds mutual trust, respect, and cooperation among team members.

Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

Ensures employee recognition is taking place on all shifts.

Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Strives to improve service performance.

Collaborates with the Front Office Manager on ways to continually improve departmental service.

Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Serves as a role model to demonstrate appropriate behaviors.

Sets a positive example for guest relations.

Displays outstanding hospitality skills.

Empowers employees to provide excellent customer service.

Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Provides feedback to employees based on observation of service behaviors.

Handles guest problems and complaints effectively.

Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Ensures compliance with all Front Office policies, standards and procedures.

Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Functions in place of the Front Office Manager in his/her absence.

Communicates critical information from pre- and post-convention meetings to the Front Office staff.

Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

front office manager jobs in bandra mumbai maharashtra

Assistant Front Office Manager

Events Manager (Socials)

FIN_Global Middle Office_AN

Business Finance Senior Analyst

Manager - Model Risk (ISG Central Risk)

IED Non-Market Risk, Senior Manager

IN-Manager_ Market Risk Quant_ Financial Services Risk_Advisory_Mumbai

Manager - Alternative Asset Ops

Business Management

Clinic Manager

Associate Vice President, Portfolio Valuation

RSK-Market Risk

Assistant Manager - DAS/MUM/5138 - Deal Advisory Services

GM Compliance- Associate Manager

Office Assistant

HR Associate Business Operations

Front Office Assistant/ Admin Executive

Senior Operations Manager

Vice President Treasury Opeartions

Officer-Operations

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