Bari Punjab Hardware engineer Jobs – 92 Open Jobs Today

Client Success & IT Operations Executive (MSP)
ITechServ —Mohali, Punjab
- ₹5,00,000 - ₹8,00,000 a year
- Full-time
- Customer service
- English
- Windows
Quick apply
1h
Wet Etch Process Engineer
Orbit & Skyline —Mohali, Punjab
- Doctoral degree
- Master's degree
- Electrical experience
Implant Process Engineer
Orbit & Skyline —Mohali, Punjab
- Master's degree
- Analysis skills
- Bachelor's degree
Team Leads / Sr. Implementation Engineers (2)
Allengers Infotech —Chandigarh, Chandigarh
- Full-time
- Oracle
- Computer Science
- B.Sc
- Work from home
Desktop Support Engineer
Programming.com —Panchkula, Haryana
- Full-time
- Software troubleshooting
- Linux
- In-person
Quick apply
3d
Senior Engineer
Pyramid Global Technologies —Mohali, Punjab
- Microsoft Outlook
- Software troubleshooting
- Customer service
Computer Network and Systems Engineer
Pyramid Global Technologies —Mohali, Punjab
- Computer networking
Packaging Engineer
Orbit & Skyline —Mohali, Punjab
- Microsoft Excel
- Microsoft Outlook
- English
CCTV, Telephone & Network Engineer
WONTEL TECHNOLOGIES PVT LTD —Panchkula, Haryana
- ₹10,578.84 - ₹20,000.00 a month
- Full-time
- Software troubleshooting
- Bachelor's degree
- Travel
Quick apply
Desktop Support Engineers (2)
Allengers Infotech —Chandigarh, Chandigarh
- Full-time
- Oracle
- Computer Science
- Software troubleshooting
- Work from home
Thin film Process Engineer
Orbit & Skyline —Mohali, Punjab
- Master's degree
- Assembly
- Electrical experience
Global Field Service Engineer
Orbit & Skyline —Mohali, Punjab
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Networking Engineer
Mobile Programming India Pvt Ltd —Panchkula, Haryana
- ₹30,000 - ₹45,000 a month
- Full-time
- Software troubleshooting
- Windows
- Analysis skills
- Health insurance
- Paid time off
Quick apply
3d
Photolithography Process Engineer
Orbit & Skyline —Mohali, Punjab
- Doctoral degree
- Master's degree
- Analysis skills
Mechanical Engineer 2
Orbit & Skyline —Mohali, Punjab
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Desktop Engineer
DREAMTECHNOLOGIES —Mohali, Punjab
- ₹10,000 - ₹15,000 a month
- Full-time
- Computer Science
- English
- Bachelor's degree
Quick apply
Citrix Support engineer
Pyramid Global Technologies —Mohali, Punjab
- Research
- Windows
- Scripting
Site Support Engineer
Pyramid Global Technologies —Mohali, Punjab
- Microsoft Outlook
- Windows
- Microsoft Office
Field Service Engineer
Allengers Medical Systems Ltd —Chandigarh, Chandigarh
- ₹20,000 - ₹35,000 a month
- Full-time
- Software troubleshooting
- Bachelor's degree
- Travel
- Commuter assistance
- Health insurance
Quick apply
System Admin & Devops Eng
Techno Deviser —Mohali, Punjab
- ₹15,000 - ₹25,000 a month
- Email
- Azure
- Computer Science
- DevOps
Quick apply
10d

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Client Success & IT Operations Executive (MSP)

ITechServ
Mohali, Punjab

Quick apply

Job details

Full-time
₹5,00,000 - ₹8,00,000 a year
1 hour ago

Qualifications

Customer service
English
Windows
Technical support
Computer networking
Communication skills

Full job description

Client Success & IT Operations Executive (MSP)

Location

Onsite: Mohali - UK Process

Salary: As per company policy

Role Overview

We are looking for a highly organized and customer-focused Client Success & IT Operations Executive to join our Managed Service Provider (MSP) team.

This is not only a hands-on engineering role. Instead, you will act as the operational link between our customers, IT engineers, vendors, and internal teams, ensuring that support requests, projects, hardware logistics, and customer communications are managed efficiently from start to finish.

The ideal candidate understands MSP operations, has a good technical foundation, enjoys coordinating people and processes, and takes ownership to ensure nothing falls through the cracks.

Key Responsibilities

Service Operations

Monitor and manage incoming IT support tickets.
Prioritise work based on SLAs, business impact, and customer commitments.
Coordinate with IT engineers to ensure timely resolution of support requests.
Track ticket progress and proactively follow up on outstanding actions.
Escalate issues where appropriate while maintaining ownership.

Customer Success

Act as a primary point of coordination for customer communications.
Provide regular status updates and manage customer expectations.
Ensure a positive and professional customer experience.
Participate in customer meetings when required.
Support customer onboarding and offboarding activities.

Hardware & Asset Management

Coordinate procurement, configuration, shipping, repairs, replacements, and recycling of IT equipment.
Track hardware orders and delivery schedules.
Maintain accurate asset inventories and lifecycle records.
Assist customers in selecting appropriate hardware based on business requirements.

Operational Coordination

Coordinate activities between customers, engineers, vendors, and logistics partners.
Maintain documentation and ensure operational processes are followed consistently.
Support project coordination and implementation activities.
Ensure tasks are completed within agreed timelines.

Documentation & Reporting

Maintain accurate client documentation.
Update configuration records and asset information.
Generate operational reports and dashboards.
Track SLAs, ticket ageing, and outstanding actions.
Assist in process improvements and operational reporting.

Required Skills

Minimum 3+ years working in a Managed Service Provider (MSP) environment.
Strong understanding of Microsoft 365 and Windows environments.
Good knowledge of networking fundamentals.
Experience using PSA and RMM platforms.
Excellent written and spoken English.
Strong organizational and multitasking skills.
Ability to prioritize effectively in a fast-paced environment.
Excellent customer service and communication skills.
Strong attention to detail and follow-through.

Preferred Experience

Experience with:

Autotask PSA
ConnectWise Automate
Kaseya

Key Competencies

Customer-first mindset.
Strong ownership and accountability.
Calm under pressure.
Excellent problem-solving abilities.
Process-oriented with high attention to detail.
Ability to coordinate multiple priorities simultaneously.
Collaborative team player.
Positive attitude and willingness to learn.

Success Measures

The successful candidate will:

Ensure customers receive timely and accurate communication.
Keep ticket queues organized and within SLA.
Coordinate engineers effectively to deliver outstanding service.
Ensure hardware logistics are completed accurately and on time.
Maintain accurate documentation and asset records.
Support smooth onboarding and offboarding processes.
Build trusted relationships with customers and internal teams.
Contribute to continuous improvement of operational processes.

Career Growth

This role provides an excellent pathway into:

Client Success Manager
Service Delivery Manager
Operations Manager
vCIO Coordinator
Project Manager
MSP Operations Lead

The ideal candidate enjoys creating structure, coordinating teams, improving customer experience, and helping technology operations run efficiently while developing a long-term career within an MSP.

Pay: ₹500,000.00 - ₹800,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

hardware engineer jobs in bari punjab

Client Success & IT Operations Executive (MSP)

Wet Etch Process Engineer

Implant Process Engineer

Team Leads / Sr. Implementation Engineers (2)

Desktop Support Engineer

Senior Engineer

Computer Network and Systems Engineer

Packaging Engineer

CCTV, Telephone & Network Engineer

Desktop Support Engineers (2)

Thin film Process Engineer

Global Field Service Engineer

Networking Engineer

Photolithography Process Engineer

Mechanical Engineer 2

Desktop Engineer

Citrix Support engineer

Site Support Engineer

Field Service Engineer

System Admin & Devops Eng

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