Kerala Front office manager hotel Jobs – 50 Open Jobs Today

Front Office Executive
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Supervising experience
- POS
14d
Front Office Associate
THE AVENUE REGENT —Kochi, Kerala
- ₹10,000 - ₹20,000 a month
- Weekend availability
- Customer service
- English
- Bachelor's degree
- Flexible schedule
- Food provided
Quick apply
Rooms Division Manager
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Front desk
- Guest services
Trainee - Front Office
Blanket Hotel And Spa —Munnar, Kerala
- Weekend availability
- Walk-in
- Customer service
- English
- Bachelor's degree
Quick apply
1d
Front Office Associate (Experience with Hotsoft PMS Preferred)
Dass Continental —Thrissur, Kerala
- ₹15,000 - ₹21,000 a month
- Weekend availability
- Hospitality
- Customer service
- English
- Commuter assistance
- Health insurance
Quick apply
7d
Guest Relations Executive (GRE)
Club Oxygen Resorts —Thekkadi, Kerala
- ₹15,000 - ₹21,000 a month
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
- Food provided
Quick apply
2d
Duty Manager
Marriott International, Inc —Kochi, Kerala
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
5d
Guest Service Associate-Front Office
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Supervising experience
2d
Front Office Associate
MALABAR OCEAN BEACH RESORT, BEKKAL —Nileshwar, Kerala
- ₹8,086.00 - ₹13,327.23 a month
- Weekend availability
- Customer service
- Microsoft Office
- 12th Pass
- Flexible schedule
- Food provided
Quick apply
1d

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Front Office Executive

Marriott International, Inc -
Kochi, Kerala

Apply Now

Job details

Full-time
14 days ago

Qualifications

12th Pass
Supervising experience
POS

Full job description

Additional Information
Job Number26077100
Job CategoryRooms & Guest Services Operations
LocationVIP Road opposite Kochi International Airport, Kochi, Kerala, India, 683572
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Tribute Portfolio is a family of independent hotels drawn together by a sense of character and passion for captivating design, vibrant social scenes, and experiences that feel like the real deal. Tribute Portfolio hotels are emboldened to stay true to their own character — they each tell their own design story, connect with their surrounding communities and proudly show off their individual brand identity. In joining Tribute Portfolio, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

front office manager hotel jobs in kerala

Front Office Executive

Front Office Associate

Rooms Division Manager

Trainee - Front Office

Front Office Associate (Experience with Hotsoft PMS Preferred)

Guest Relations Executive (GRE)

Duty Manager

Guest Service Associate-Front Office

Front Office Associate

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