Remote Engineer junior Jobs – 153 Open Jobs Today

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Senior Support Specialist / Linux Systems Engineer(Web hosting)

ClockHash Technologies
Remote

Apply Now

Job details

Benefits

Work from home

Qualifications

FTP
System administration
Node.js
WordPress
Slack
English
Web servers
PHP
DNS
SSH
Linux
Apache
Training & development
Communication skills
Python
Dutch
MySQL

Full job description

ID: CHT1082

Remote

Description

As a Senior Support Specialist / Linux Systems Engineer, you are responsible for resolving complex and high-impact technical issues. You are the person who takes over when tickets become challenging.

This role is not junior and not script-based support. You are expected to:

Diagnose problems deeply
Take ownership until resolution
Communicate clearly and professionally with customers
Make technical decisions independently

In addition to support, you actively work on server management and infrastructure improvements.

Basic Qualification

Minimum 5 years of relevant experience in hosting, Linux system administration, or similar roles
Strong experience with Linux (CLI/SSH)
Solid knowledge of: Apache / web servers, DNS, FTP, Linux firewalls (iptables, firewalld, CSF)
Experience with control panels such as DirectAdmin, Plesk, and/or cPanel
Proven experience in the web hosting industry (this is a must)
Experience managing production servers independently
Comfortable handling escalations and complex technical issues
Strong written English communication skills

Skill Required

Minimum 5 years of relevant experience in hosting, Linux system administration, or similar roles
Strong experience with Linux (CLI/SSH)
Solid knowledge of: Apache / web servers, DNS, FTP, Linux firewalls (iptables, firewalld, CSF)
Experience with control panels such as DirectAdmin, Plesk, and/or cPanel
Proven experience in the web hosting industry (this is a must)
Experience managing production servers independently
Comfortable handling escalations and complex technical issues
Strong written English communication skills
In addition to support, you actively work on server management and infrastructure improvements

Responsibilities

Handle complex and escalated support tickets
Troubleshoot and configure Linux-based hosting environments
Manage and maintain managed servers for customers
Perform server updates, upgrades, and new server deployments
Work with custom Linux, DNS, mail (Exim), and web server configurations
Support and improve our hosting platform and internal infrastructure
Identify recurring issues and propose structural improvements
Communicate clearly with customers via ticketing systems and messaging tools
Collaborate remotely with the team using Slack

How We Work

Fully remote, distributed team
Fixed support hours, defined in consultation
Minimum 3 hours daily overlap with CET
Weekend or evening work only when agreed in advance
High level of autonomy and trust
Direct communication, no micromanagement

Nice to have skills

Experience with WordPress and common CMS environments
Knowledge of MySQL and PHP
Experience with Node.js and/or Python
Dutch language skills

What We Offer

Fully remote role (work from anywhere)
Challenging senior-level technical work
Real ownership and responsibility
Room to grow technically and professionally
Informal, professional, and pragmatic team culture
Market-conform salary, based on experience and expertise
Opportunities for training and professional development

Clockhash Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, or veteran status.

Apply Now

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