Mahanagar Lucknow Uttar Pradesh Admin Jobs – 140 Open Jobs Today

Sr Administrator (Support & Operations)
HCLTech —Lucknow, Uttar Pradesh
- Microsoft Excel
- Microsoft Access
- Azure
Receptionist and telecaller
Mishra Tech Solutions —Lucknow, Uttar Pradesh
- ₹10,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- 12th Pass
Quick apply
Administrator - Desk Side Services, AMT Asset Management Software
HCLTech —Lucknow, Uttar Pradesh
- Microsoft Excel
- Computer Science
- Bachelor's degree
5d
Office Assistant
Bilvcon Technologies Pvt Ltd. —Indiranagar Sec-18, Lucknow, Uttar Pradesh
- ₹10,000 - ₹12,000 a month
- Full-time
- Sales
- Customer service
- Data entry
Quick apply
Receptionist
DMN Empire —Industrial Area , Lucknow, Uttar Pradesh
- ₹10,000 - ₹20,000 a month
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Administrator - Monitoring Tools, Event Monitoring
HCLTech —Lucknow, Uttar Pradesh
- Rotational shift
- Azure
- AWS
- Linux
Personal Assistant to Principal
Bora Polyclinic —Lucknow, Uttar Pradesh
- ₹10,000 - ₹18,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
12d
Dental Assistant/Receptionist
Kosmic Dental Clinic —Lucknow, Uttar Pradesh
- ₹8,000 - ₹12,000 a month
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Flexible schedule
Quick apply
Receptionist
Madhurima Sweets —Gomtinagar, Lucknow, Uttar Pradesh
- ₹10,000 - ₹12,000 a month
- Full-time
- Bachelor's degree
- In-person
- Paid time off
- Food provided
Quick apply
Administrator - Network LAN/WAN
HCLTech —Lucknow, Uttar Pradesh
- Communication skills
5d
Receptionist
RAVC Solutions Pvt. Ltd. —Lucknow, Uttar Pradesh
- ₹12,000 - ₹15,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
- Health insurance
- Paid time off
Quick apply
Receptionist
Clinic gennext —Lucknow, Uttar Pradesh
- ₹12,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
Back Office Assistant
india arms corporation —Lucknow, Uttar Pradesh
- ₹12,000 - ₹13,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
Quick apply
8d
Office Assistant
Red Rose Senior Secondary School —Rajajipuram, Lucknow, Uttar Pradesh
- Master's degree
- Administrative experience
- Computer skills
Receptionist
HOTEL THE LILLI VILLAS (LLDM GROUP) —Kakori, Uttar Pradesh
- From ₹10,000 a month
- Full-time
- Customer service
- Microsoft Office
- 12th Pass
- Food provided
Quick apply
10d
Office Assistant
THF —Lucknow, Uttar Pradesh
- 12th Pass
Quick apply
Network Administrator
IIC INTERACTIVE LABS PVT. LTD. —Lucknow, Uttar Pradesh
- ₹1,50,000 - ₹2,40,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Windows
Quick apply
Receptionist
Colors IVF & Fertility —Aliganj , Lucknow, Uttar Pradesh
- ₹8,000 - ₹10,000 a month
- Full-time
- Nursing
- 12th Pass
- Bachelor's degree
Quick apply
Telecaller / Manager / Personal Assistant
Environmental research and analysis —Lucknow, Uttar Pradesh
- ₹10,283.95 - ₹43,799.50 a month
- Full-time
- Microsoft Excel
- English
- Microsoft Office
- Cell phone reimbursement
Quick apply
Lead Administrator (Support &Operations)
HCLTech —Lucknow, Uttar Pradesh
- Microsoft Access
- Azure
- APIs
5d

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Sr Administrator (Support & Operations)

HCLTech -
Lucknow, Uttar Pradesh

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Job details

Qualifications

Microsoft Excel
Microsoft Access
Azure
SQL

Full job description

Lucknow, Uttar Pradesh
Job Summary
Conducts quality (soft skill & Language) review of telephone representatives' performance within functionally specific units to ensure quality service goals and standards are met and/or identify areas where improvement can be achieved.
Audits representatives' inbound and outbound phone calls and/or correspondence, observing tangibles and intangibles of customer experience.
Testing tickets and process compliant to policies and procedures
Participate in process reviews to inform the resolution of defects.
Coordinates with department Team Leaders and Managers to ensure appropriate number of audits is performed for each phone representative and to ensure representatives' availability during audit periods.
Take responsibility for providing and maintaining internal process metrics and tracking key deliverables
Evaluates and records the quality and performance during each call.
Summarizes findings and recommendations and forwards to supervisor to use in performance assessments and promotional decisions.
Provides feedback on uniform application of guidelines and procedures.
Provides critical data used to generate weekly or monthly reports on the performance of phone, chat or email representatives. Identifies adverse performance trends and patterns.
Provides input and assists with the development of additional training or policy and procedure changes that may be required to enhance service productivity.
Provides coaching, advice and guidance based on audit findings, and delivers performance feedback to associates as outlined in business unit's policies and procedures.
Mentors newly hired representatives to ensure a smooth transition from learning environment to daily production environment and may participate in providing formal training.
Participates in meetings and presentations or other designated special projects as assigned by department management. Maintains a comprehensive working knowledge of polices, procedure, and benefits across all product lines.
Develops job aides and other tools to assist representatives in improving overall quality of interactions.
Other duties as assigned by Management.
Key Responsibilities
Should possess skills to turn data into information, information into insight and insight into business decisions.
Should have knowledge to identify business trends utilizing real data to optimize statistical efficiency and quality.
Should be able to conduct full lifecycle analysis to include requirements, activities, and design.
Should have knowledge to develop analysis and reporting capabilities.
Experience in creating database on MS Excel, MS Access, SQL
Should have knowledge on MS Azure Cloud Data factory, Blob, or any other tool for storing large quantities of data.
Should know how to administer containers in MS Azure.
Should be able to deploy and schedule pipeline.
Experience in storing data, creating reports, analyzing reports, creating custom reporting pivots, charts and sharing findings with various departments, project stakeholders and management.
Identify, Analyze and Interpret trends or patterns in complex data sets.
Work with management to prioritize business and information needs.
Design Executive Reports for CXOs, EVPs and/or any other Executives
Design, create, alter, validate, and maintain Data Solutions, to meet business needs.
Compile analysis reports that are delivered to client and then follow-up on all results.
Determine and document project requirements for business processes and abide by those requirements for future projects’ reporting.
Interpreting data, analyzing results using statistical techniques and providing ongoing reports
Acquiring data from primary or secondary data sources and maintaining databases. Database may be any tool like MS Excel, MS Access, or Business Objects, etc.
Knowledge on MS Power Automate
Should be able to create automated workflows between apps and services to synchronize files, get notifications, collect data and more.
Should possess knowledge on building apps using MS Power Apps

Good to know how to write code to extend business app creation and customization using MS Power Apps

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admin jobs in mahanagar lucknow uttar pradesh

Sr Administrator (Support & Operations)

Receptionist and telecaller

Administrator - Desk Side Services, AMT Asset Management Software

Office Assistant

Receptionist

Administrator - Monitoring Tools, Event Monitoring

Personal Assistant to Principal

Dental Assistant/Receptionist

Receptionist

Administrator - Network LAN/WAN

Receptionist

Receptionist

Back Office Assistant

Office Assistant

Receptionist

Office Assistant

Network Administrator

Receptionist

Telecaller / Manager / Personal Assistant

Lead Administrator (Support &Operations)

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