Karol Bagh Delhi Delhi Front office manager Jobs – 107 Open Jobs Today

Assistant Front Desk Manager
Marriott International, Inc —Delhi, Delhi
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
6d
Center Manager- Facility Management
ZOSPACE —Sainik Farm, Delhi, Delhi
- ₹3,00,000 - ₹5,00,000 a year
- Email
- Hospitality
- Microsoft Excel
- Bachelor's degree
- Food provided
Quick apply
Front Office Manager
PK HOTELS & RESORTS PRIVATE LIMITED —Kapashera., Delhi, Delhi
- ₹10,724.80 - ₹25,708.30 a month
- Full-time
- Microsoft Excel
- Customer service
- English
- Cell phone reimbursement
- Food provided
Quick apply
Floor Manager cum counceller
Awish DermaCare PVT LTD —Sarita Vihar, Delhi, Delhi
- ₹25,000 - ₹35,000 a month
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
Quick apply
6d
Center Manager
Staffetch —Mehrauli, Delhi, Delhi
- ₹30,000 - ₹40,000 a month
- Full-time
- Management
- Sales
- Customer service
Quick apply
6d
Guest Service Associate - Front Office
AccorHotel —Delhi, Delhi
- Full-time
- Management
Quick apply
Contingent Workforce Program Manager (Program & People Management role)
UKG (Ultimate Kronos Group) —Noida, Uttar Pradesh
- Management
- Public speaking
- Travel
Duty Manager
AccorHotel —Delhi, Delhi
- Full-time
- Management
Quick apply
Guest Relation Executive
Group 108 —Noida, Uttar Pradesh
- ₹40,000 - ₹45,000 a month
- Full-time
- Hospitality
- Customer service
- Microsoft Office
Quick apply
7d
M-RTR
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Oracle
- English
- Finance
Quick apply
Officer-Operations-Permanent Role
Artionis Germany GmbH —Delhi, Delhi
- ₹21,000 - ₹25,000 a month
- Full-time
- Microsoft Office
- Computer skills
- Typing
Quick apply
Financial Data Analyst (US Shift, 10 PM – 7 AM IST)
SimCorp A/S —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Data analysis skills
- English
Guest Relations Supervisor
Radisson Hotel Group —Noida, Uttar Pradesh
- Full-time
- Customer service
- Supervising experience
- Bachelor's degree
Quick apply
Front Line Manager - F&A - I2C 4A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Oracle
- English
- Finance
Quick apply
Floor manager cum Counsellor
AWISH CLINIC —Delhi, Delhi
- ₹25,000 - ₹35,000 a month
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
Quick apply
5d
Front Desk Manager
UniLiv —Delhi, Delhi
- ₹15,000 - ₹17,000 a month
- Full-time
- Hospitality
- Customer service
- Bachelor's degree
- Food provided
Quick apply
Professional Services Team Lead
Clearwater Analytics India Private Limited —Noida, Uttar Pradesh
- Full-time
- English
- Master's degree
- Accounting
Quick apply
Reservation Executive
Ramada By Wyndham Ghaziabad Vasundhara —Ghaziabad, Uttar Pradesh
- ₹20,000 - ₹30,000 a month
- Weekend availability
- Customer service
- English
- Microsoft Office
- Food provided
Quick apply
Center Manager
Knight Errant Techforce Pvt Ltd —Mahrauli, Delhi
- ₹20,000 - ₹40,000 a month
- Full-time
- Microsoft Word
- Management
- Sales
Quick apply
Call Centre executive - Eye Hospital
Vision Plus Eye Centre —Noida, Uttar Pradesh
- ₹25,000 - ₹30,000 a month
- Full-time
- Nursing
- Sales
- Bachelor's degree
Quick apply
8d

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Assistant Front Desk Manager

Marriott International, Inc -
Delhi, Delhi

Apply Now

Job details

Full-time
6 days ago

Qualifications

Guest relations
No experience needed
Administrative experience
12th Pass
Front desk
Guest services
Communication skills

Full job description

Additional Information
Job Number26094281
Job CategoryRooms & Guest Services Operations
LocationAsset Area 13 - Hospitality District, New Delhi, New Delhi, India, 110037
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and building mutual trust, respect, and cooperation among team members.

Serves as a role model to demonstrate appropriate behaviors.

Supports all day-to-day operations.

Understands employee positions well enough to perform duties in employees' absence.

Coaches, counsels and encourages employees.

Handles employee questions and concerns.

Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.

Guides daily Front Desk shift operations.

Communicates performance expectations to employees in accordance with job descriptions for each position.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

Strives to improve service performance.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.

Supervises same day selling procedures to maximize room revenue and property occupancy.

Understands the impact of Front Desk operations on the overall property financial goals and objectives.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Sets a positive example for guest relations.

Empowers employees to provide excellent customer service within guidelines.

Handles guest problems and complaints seeking assistance from supervisor as necessary.

Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implementing the customer recognition/service program, communicating and ensuring the process.

Assists in the review of comment cards and guest satisfaction results with employees.

Ensures employees have the proper supplies and uniforms.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.

Supporting Handling of Human Resource Activities

Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Provides feedback to individuals based on observation of service behaviors.

Participates in an ongoing employee recognition program.

Conducts training when appropriate.

Participates in the employee performance appraisal process.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.

Performs all duties at the Front Desk as necessary.

Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.

Complies with loss prevention policies and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

front office manager jobs in karol bagh delhi delhi

Assistant Front Desk Manager

Center Manager- Facility Management

Front Office Manager

Floor Manager cum counceller

Center Manager

Guest Service Associate - Front Office

Contingent Workforce Program Manager (Program & People Management role)

Duty Manager

Guest Relation Executive

M-RTR

Officer-Operations-Permanent Role

Financial Data Analyst (US Shift, 10 PM – 7 AM IST)

Guest Relations Supervisor

Front Line Manager - F&A - I2C 4A

Floor manager cum Counsellor

Front Desk Manager

Professional Services Team Lead

Reservation Executive

Center Manager

Call Centre executive - Eye Hospital

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